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Added 2 mins ago
ES
Controls Technician - Tech VII
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 2 mins ago
ES
Maintenance Technician V – HVAC / Refrigeration Mechanic - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 2 mins ago
PH
District Director
ParaMed Home Health Care
Belleville, ON
- Full-time
Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our…
Added 2 mins ago
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Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 2 mins ago
ON
Assistant Manager - Outlet Coll Winnipeg
Old Navy
Winnipeg, MB
- Full-time
Added 2 mins ago
PH
District Director
ParaMed Home Health Care
Oshawa, ON
- Full-time
Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our…
Added 2 mins ago
Technical Account Manager (Mid-Market)
eSentire
Canada
Lead technical check-ins, platform reviews, service performance discussions, and demonstrate the ability to own customer meetings.
Added 2 mins ago
Electrician Installer
Reliance Home Comfort
Regina, SK
Represent Reliance in a professional, courteous and customer service-oriented manner on each and every call.
Added 2 mins ago
Cook (Casual) - The Waterford
Century Group
Delta, BC
The Waterford has been a respected leader in senior living in South Delta since 2002, offering both independent living and private long-term care. We are part of Bria Communities, a local,…
Added 2 mins ago
Housekeeper, Independent Living (Casual) - The Waterford
Century Group
Delta, BC
The Waterford has been a respected leader in senior living in South Delta since 2002, offering both independent living and private long-term care. We are part of Bria Communities, a local,…
Added 2 mins ago
M(
Manager, Premium Retention & Service
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
The Manager, Premium Retention & Service is a key leadership role responsible for delivering an exceptional experience for some of our most valued premium Members. This role will lead the…
Added 2 mins ago
Bulk Prep Technician (Afternoon Shift) - Kamloops, BC
Intertek
Kamloops, BC
Follow quality service standards and comply with procedures, rules and regulations
Added 2 mins ago
HA
Guest Service Representative (Full Time)
Homes Alive Pets Internal Job Board
Calgary, AB
- Full-time
Pursue opportunities to learn and grow across Homes Alive Pets, developing into a leader who models humility and service to others.
Added 2 mins ago
C
Digitial Reporter-Editor (On Call) (French Services) (On Site)
CBC/Radio-Canada
Montreal, QC
- Part-time
The Digital Newsroom is seeking an on-call journalist to join its news service.
Added 2 mins ago
RU
Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
…projects or requests. Act as a liaison to the office/market leader for anything related to workplace experience support as needed. The workplace experience support specialist senior…
Added 2 mins ago
R
Branch Manager
RBC
Halifax, NS
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 mins ago
Warehouse Automation Lead
Hilton Food Group Plc
Brantford, ON
The Inventory & Systems Leader owns end-to-end inventory accuracy, warehouse systems performance, and automation reliability within an automated food production environment. The role…
Added 2 mins ago
TF
Inside Sales and Service Representative
The Fastener Group Ltd.
Courtenay, BC
- $45,000 to $48,000 CAD / year
- Full-time
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Courtenay, location. As an Inside Sales & Service…
Added 2 mins ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Reporting to the Director, Sales & Service, the Manager, BBC Business Banking Credit role interfaces closely with Business Banking Centre (“BBC”) management and Business Credit Department…
Added 2 mins ago
GB
General Manager
Grandmother's Bake Shoppe
Toronto, ON
- Full-time
We are looking for a proactive, solutions-focused leader who can bring structure, accountability, and consistency to a growing business.
Added 2 mins ago
SG
Manager Sales & Commercial Operations (MB & SK)
Southern Glazer's Wine & Spirits
Regina, SK
- $80,000 to $100,000 USD / year
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 2 mins ago
E9
Service Desk Technician
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $74,401.6 to $87,692.8 CAD / year
- Full-time
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our…
Added 17 mins ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 17 mins ago
T
Senior Personal Banker - Home Borrowing (Sydney)
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 17 mins ago
T
Senior Personal Banker-Home Borrowing - Lasalle (Full-time,37.5h/week)
TD
Montreal, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…

Tundra Technical Solutions

Technology Lead Enterprise Platforms and Operations

Toronto, ON, Canada

$140,000 to $145,000 CAD / year · Full-time

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Job details

Pay: $140,000 to $145,000 CAD / year
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Our client is a leader in the Financial services industry. We are seeking a strategic, highly collaborative technology leader to take comprehensive ownership of our enterprise platforms and corporate ecosystem.

As the Technology Lead, Enterprise Platforms and Operations, you will drive a holistic strategy to modernize our digital workplace, transforming disconnected processes and siloed applications into an integrated, frictionless employee experience.

The role:

Grounded in a workflow-first methodology, you will champion operational excellence across core productivity suites, workflow automation, custom web tools, and emerging AI technologies. You will act as the organizational "switchboard," bridging technical teams and executive business partners to ensure our technology portfolio directly enables business capabilities, scales efficiency, and delivers maximum ROI.

This role reports to: Head of Corporate Technology Services
Job Location: Hybrid (2-3 days in office) - based in Toronto, ON (100 Adelaide St W)

Key Accountabilities:

Strategic Leadership & Platform Governance: Define and execute a multi-year strategic vision for core enterprise platforms - including Google Workspace, ServiceNow, Web/Digital platforms, desktop applications, and Gemini/AI initiatives. Establish governance, lifecycle management, and security guardrails in partnership with Cybersecurity and Risk teams.
Ecosystem Synergy & Debt Reduction: Architect seamless integrations across disparate systems to remove operational friction, eliminate redundant applications, and systematically reduce technical debt. Map platform capabilities directly to business capabilities and the service catalog.
Process Orchestration & Automation: Function as the central architect for workflow design, ensuring business processes are thoroughly re-engineered before applying automation to high-volume or high-friction areas.
Service Management & Analytics: Establish and enforce rigorous Service Level Agreements (SLAs). Build data-driven performance dashboards to monitor platform health, user adoption rates, and license utilization to hold service owners strictly accountable.
Stakeholder Engagement & Change Management: Partner closely with Technology Leaders, HRIS/Finance Directors, and shared IT service teams to align platform roadmaps with business goals. Collaborate with HR and Internal Communications to drive adoption and training campaigns.
Vendor & Budget Optimization: Direct strategic vendor relationships, negotiate contracts, and align software roadmaps (including disruptive AI capabilities) to optimize SaaS spend and realize strong ROI.
Team Leadership & Development: Lead, mentor, and empower a high-performing team of platform managers, API developers, and technical specialists, fostering a culture of accountability, continuous upskilling, and innovation.

Must Have(s):

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s or MBA preferred).
Overall Experience: 10 to 12+ years of progressive leadership experience within IT operations, enterprise applications, or workplace technology environments.
People Management: 5+ years of dedicated experience leading and mentoring high-performing software engineering or platform management teams.
Platform Mastery: Proven track record of managing enterprise-scale deployments of core platforms such as Google Workspace, ServiceNow (ITSM/ITOM), and Enterprise ERP environments.
Modern Technical Acumen: Deep familiarity with web architectures, API integrations, desktop application management, and agile product management workflows.
Emerging Tech Proficiency: Practical experience integrating emerging AI tools, prompt engineering, and machine learning capabilities into existing enterprise suites.
Strategic & Financial Mindset: Strong capabilities in budget oversight, vendor management, process optimization, and executive-level stakeholder management.

Nice to Have(s):

Experience managing IT platform transformation within global or multi-office enterprise environments.
Advanced certifications in ServiceNow, Google Workspace Administration, or ITIL Frameworks.

Salary Range: $140,000K/year - $145,000K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

Why Join Us?

You'll have the opportunity to shape products that bring analytics and AI directly into decision-making workflows, helping users solve complex operational challenges through intuitive, scalable technology. If you're passionate about creating exceptional digital experiences and building products that deliver measurable business impact, we'd love to hear from you.

This posting is for an existing vacancy.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!

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More about this job

Responsibilities

Lead the strategy, governance, integration, and modernization of enterprise platforms, including Google Workspace, ServiceNow, web and desktop tools, and AI initiatives. Oversee workflow redesign and automation, service performance and analytics, stakeholder engagement, vendor and budget optimization, and the development of platform teams.

Requirements

Requires a bachelor’s degree in a relevant field and 10–12+ years of progressive leadership experience in IT operations, enterprise applications, or workplace technology, including at least five years leading software engineering or platform teams. Candidates should have enterprise-scale experience with Google Workspace, ServiceNow, and ERP platforms, along with expertise in integrations, AI, agile product management, budgets, vendors, and executive stakeholder engagement; a master’s degree or MBA is preferred.

Skills

Enterprise Platform Strategy
Google Workspace
ServiceNow
IT Service Management
IT Operations Management
Enterprise Resource Planning
Workflow Automation
API Integration
Web Architecture
Artificial Intelligence Integration
Prompt Engineering
Machine Learning
Agile Product Management
Vendor Management
People Leadership

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
ServiceNow
ITSM
ITOM
Enterprise ERP
Enterprise Platforms
Corporate Technology
Digital Workplace
Workflow Automation
Workflow-First Methodology
Web Architecture
API Integrations
Desktop Applications
Gemini
Artificial Intelligence
Prompt Engineering
Machine Learning
Agile Product Management
Platform Governance
Lifecycle Management
Cybersecurity
Risk Management
Service Catalog
Service Level Agreements
Performance Dashboards
Vendor Management
Budget Oversight
Technical Debt Reduction
ITIL
Change Management

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