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Added 14 mins ago
AS
ILS Manager
AirPro SAR Services Inc.
Ottawa, ON
- Full-time
…partnership with the Contract Management Office (CMO) Lead, the ILS Manager will lead a multidisciplinary team to manage and control the Integrated Logistics Support (ILS) function for the…
Added 14 mins ago
CI
Group 3 - Table 29 - Electronic Warfare
Calian in Space & Technology
Ottawa, ON
- Full-time
Calian is seeking an experienced Electronic Warfare Specialist to support the Directorate of Technical Airworthiness and Engineering Support (DTAES 5) within the Royal Canadian Air Force.…
Added 1 hour ago
RT
Principal Adviser Remuneration Strategy
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Montreal, QC
- Full-time
As a senior subject matter expert within our Reward area of expertise, you will provide thought leadership on base pay and lead significant strategic design workstreams from problem…
Added 1 hour ago
O
Senior Engineering Manager - Stratus Imaging Archive
Optum
Richmond, BC
- Full-time
The Senior Engineering Manager will lead engineering teams building and evolving the Stratus Imaging Archive product and play a critical role in advancing our cloud-native Vendor Neutral…
Added 2 hours ago
NB
Senior AI Developer
National Bank of Canada
Montreal, QC
- Full-time
…responsible for strategic digital platforms and will report to the Senior Manager, Asset Management. You’ll work closely with Solution Designers, developers, architects, artificial…
Added 2 hours ago
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Site Reliability Engineer
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Montreal, QC
- Full-time
…sector, you are part of a large team and report directly to the Senior Manager. Our team stands out for its commitment to supporting technological transformation and actively contributing…
Added 4 hours ago
TC
Senior People & Culture Advisor
The Common Good
AB · Edmonton, AB
- Full-time
We’re looking for a Senior People & Culture Advisor to help turn our employee survey insights and future People Strategy into practical improvements. From strengthening our employee value…
Added 4 hours ago
MM
Senior Project Engineer
Martin Marietta
Kenora, ON
- Full-time
Martin Marietta is seeking a Senior Project Manager specializing in the design and management of large capital projects for aggregate processing plants and rail/marine distribution…
Added 5 hours ago
BA
IBM Planning Analytics / TM1 Consultants & Developers
Banking and Finance Industry
Toronto, ON
- Full-time
IBM PLANNING ANALYTICS SENIOR TM1 CONSULTANTS
Added 7 hours ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
Prepares and presents reports for senior staff, Finance, Legal, risk management, and Standing Committees as appropriate.
Added 7 hours ago
1
Senior Paid Media Analyst
123Dentist
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Reports To: Senior Director, Digital Marketing & Platforms
Added 7 hours ago
C
Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 7 hours ago
L
Manager - Asset Protection, Safety and Strategy (Global Fulfillment) | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
Translate the Senior Manager’s AP&S strategy into structured capability roadmaps, program plans, timelines, and measurable execution plans.
Added 8 hours ago
K
Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 8 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 8 hours ago
S
Mechanical Program Manager
SCIEX
Vaughan, ON
- $110,000 to $123,000 CAD / year
- Full-time
This position reports to the Mechanical Hardware Design (MHD) Senior Manager within the R&D Department located in Concord, Ontario, Canada and will be an on-site role.
Added 8 hours ago
B
Senior Manager, Transaction Tax Services
BDO
Calgary, AB
- Full-time
We are currently looking to hire a Senior Manager to be part of our growing Transaction Tax Services team. This is a net new role and you will be involved in assisting clients with…
Added 8 hours ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 11 hours ago
M
Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of…
Added 11 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 11 hours ago
ML
FSQA Coordinator - Contract
Maple Leaf Foods Inc
Oakville, ON
- $47,000 to $69,000 CAD / year
- Contract
Reporting to the FSQA Manager, the FSQA Coordinator monitors and analyzes and interprets data related to Food Safety, GMP, HACCP and other Quality Assurance Program requirements to ensure…
Added 11 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 11 hours ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
provide submissions to facilitate senior level decision-making
Added 11 hours ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 11 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Prepare reports, presentations, recommendations, and technical briefings for senior management and Town Council and sit on various committees, as required

Turnberry Solutions

Client Delivery Manager

Saint-Paul, NB, Canada
St.-Paul, NB, Canada

The salary range for this role is $80,000 to $100,000 or the hourly equivalent. · Full-time

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Job details

Pay: The salary range for this role is $80,000 to $100,000 or the hourly equivalent.
Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Duration: FTE

Location: NJ-Raritan, NJ-New Brunswick, NJ-Titusville, PA-Spring House, or PA-Malvern, Hybrid 1-2 days onsite

Overview: We are seeking a highly motivated, intellectually curious, and people-oriented Client Delivery Manager to support a large, strategic enterprise account within our consulting business.

This individual will partner closely with senior account leadership to support the engagement, performance, and retention of approximately 90 consultants working across a complex, global enterprise environment.

The role sits at the intersection of people management, talent assessment, client delivery, and account operations. Success requires an individual who can build meaningful relationships, exercise sound judgment, identify potential challenges before they escalate, and navigate situations where there is not always a clear-cut answer.

We are not looking for someone with a specific professional background. We are looking for someone with the right combination of emotional intelligence, intellectual curiosity, business acumen, and organizational discipline who is eager to learn and grow in a fast-paced consulting environment.

Responsibilities

Consultant Engagement and Delivery Support
- Proactively engage with consultants to understand their experiences, performance, professional goals, and overall satisfaction
- Build trusted relationships with consultants, establishing open communication and identifying concerns that may not be immediately apparent
- Identify and escalate potential retention risks, performance concerns, engagement challenges, or delivery issues before they become larger problems
- Partner with account leadership to navigate sensitive personnel situations, balancing consultant advocacy, client expectations, and broader business objectives
- Support consultant onboarding, engagement transitions, and offboarding to ensure a positive and consistent experience
- Track consultant engagement activities, identify trends, and recommend opportunities to strengthen retention and delivery outcomes
Candidate Assessment and Talent Alignment
- Conduct secondary interviews with prospective consultants to assess communication skills, professional maturity, interpersonal effectiveness, and overall fit for client environments
- Go beyond resumes and technical qualifications to evaluate an individual's adaptability, judgment, problem-solving approach, and ability to navigate complex organizations
- Partner with recruiting and account leadership to develop a deeper understanding of client expectations, team dynamics, and individual hiring manager preferences
- Provide thoughtful, objective, and actionable feedback on candidates, identifying both strengths and potential concerns
- Develop the ability to recognize what makes an individual successful in different client environments, understanding that technical qualifications alone do not determine fit
Account Operations and Coordination
- Support day-to-day account operations, consultant tracking, reporting, and administrative activities
- Coordinate consultant check-ins, performance discussions, client feedback, and other engagement-related activities
- Maintain accurate consultant information, engagement records, and account reporting
- Prepare presentations, reports, trackers, and other materials to support account leadership and business decisions
- Identify opportunities to streamline processes, improve operational efficiency, and reduce administrative burden
- Maintain visibility into consultant assignments, engagement timelines, potential extensions, and upcoming transitions
Account Health and Business Partnership
- Develop an understanding of client organizational structures, key stakeholders, business priorities, and consulting engagements
- Partner with account leadership to identify potential delivery risks, consultant challenges, and opportunities to improve the client experience
- Gather feedback and insights from consultants that may reveal emerging client needs, delivery gaps, or additional opportunities to provide value
- Exercise discretion and professionalism when handling sensitive client, consultant, or business information
- Contribute to a proactive, relationship-driven approach to account management and consultant success

Qualifications

1–4 years of professional experience in a role involving relationship management, client services, recruiting, consulting, business operations, project coordination, or a related discipline
Strong interpersonal and communication skills, with the ability to establish rapport and credibility with individuals across different backgrounds and seniority levels
Demonstrated organizational skills, attention to detail, and ability to manage multiple competing priorities
Strong critical-thinking and problem-solving abilities, including comfort navigating situations without clearly defined processes or solutions
Ability to assess information, identify patterns, ask thoughtful questions, and make balanced recommendations
Proficiency in Microsoft PowerPoint and Excel, including creating professional presentations, organizing data, and developing reports
Strong written communication skills and the ability to synthesize information into clear, concise, and actionable insights
Professional maturity, discretion, and the ability to receive and apply constructive feedback
Experience in a complex enterprise or professional services environment is beneficial but not required

The salary range for this role is $80,000 to $100,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.

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More about this job

Responsibilities

Build relationships with consultants, monitor engagement and delivery, assess prospective candidates, and identify retention or performance risks. Support account operations through tracking, reporting, coordination, and partnership with account leadership to improve client experience and account health.

Requirements

Requires 1–4 years of experience in relationship management, client services, recruiting, consulting, business operations, project coordination, or a related field, along with strong communication, organization, critical-thinking, and problem-solving skills. Candidates should be proficient in PowerPoint and Excel and demonstrate professional maturity, discretion, and the ability to manage competing priorities; enterprise or professional services experience is beneficial but not required.

Skills

Relationship Management
Client Services
Consultant Engagement
Talent Assessment
Candidate Interviewing
Communication
Organizational Skills
Critical Thinking
Problem-Solving
Stakeholder Management
Account Operations
Reporting
Microsoft PowerPoint
Microsoft Excel
Data Analysis
Discretion

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Group Term Life Insurance
Health Spending Accounts
Flexible Spending Accounts
Utilization Bonus
401(k) With Match
Flexible Time Off
Parental Leave
Flexible Work Arrangements

Visa sponsorship

Not detected in the job text

Keywords

Consulting
Enterprise Account
Client Delivery
Account Management
Consultant Engagement
Talent Assessment
Candidate Assessment
Recruiting
Client Services
Relationship Management
Retention
Performance Management
Client Feedback
Account Operations
Stakeholder Management
Onboarding
Offboarding
Reporting
Microsoft PowerPoint
Microsoft Excel
Process Improvement
Delivery Risk
Business Operations
Professional Services

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