BDC/Appointment Coordinator
Tusket Ford is hiring a Full-Time Business Development Coordinator (BDC)/Appointment Coordinator. A BDC/ Appointment Coordinator works directly with customers before, during and after their service appointment to ensure the best experience possible.
At Tusket Ford we offer:
- Competitive wages
- Full benefits program
- RRSP Matching Program
…. And more!
Responsibilities of a BDC/Appointment Coordinator would be:
- Answering phone calls for the service department and redirect to the appropriate person
- Booking service appointments
- Sending out reminder letters/emails/texts
- Customer follow-up
- Updating customer records
- Maintaining accurate customer information and appointment details
- Assisting customers with Ford Rewards
- Taking payments and settle/balance daily cash till
- Covering service advisor desk if necessary
- Managing loaner vehicle fleet
- Reviewing service invoices for accuracy and cashiering
Qualifications:
- Knowledge of the automotive industry
- A positive attitude and excellent work ethic
- Excellent communication skills
- Detail oriented
If you think you’d be a great addition to our team, email your resume to Ricky Muise at rmuise@tusketford.com or drop it off in person at Tusket Ford, 4143 HWY 308, Tusket.
