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TuxMat Inc.

Director of Operations

Richmond Hill, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 24, 2027
Experience: 12+ years of progressive operations experience, including at least 5 years in a senior leadership role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Summary

TuxMat is hiring a Director of Operations to lead procurement, supplier management, inventory planning, logistics, warehousing and distribution.

Reporting to the Chief Operating Officer, you will be accountable for making sure the right product is available at the right cost and reaches customers on time. That means managing our relationships with overseas manufacturing partners, planning inventory around demand and new product launches, and leading warehouse and distribution operations through their managers. You will set direction while staying close enough to day-to-day activity to see problems early.

We are looking for an experienced operational leader who can assess a situation, find the underlying problem, weigh the trade-offs, exercise independent judgment and take ownership of decisions and outcomes. You understand the financial impact of operational choices.

Key Responsibilities

Operational Strategy & Leadership

Set direction for TuxMat's operations, turning business priorities into practical operating plans and delivering results.
Assess operational challenges, identify root causes and make decisions that balance cost, service, quality and inventory investment.
Improve operational processes, systems and controls as the business grows.
Identify operational risks, recommend solutions and keep senior leadership informed of significant issues.

Procurement & Supplier Management

Manage relationships with overseas manufacturing partners and other suppliers, including procurement, purchasing and commercial terms.
Coordinate production requirements with manufacturing partners, monitoring supplier capacity, production schedules and lead times against demand.
Lead supplier negotiations and track supplier performance on cost, on-time delivery and reliability, addressing issues directly with suppliers.
Anticipate and manage supply disruptions, including production delays, capacity constraints and shipping issues, to protect product availability.

Inventory Planning & Management

Lead inventory planning, forecasting and replenishment, balancing product availability against inventory turnover, carrying costs and working capital.
Work with Product Development, E-Commerce, Marketing and Finance to prepare for new product launches, confirming supplier capacity, procurement, inventory and delivery timelines are in place ahead of launch.
Align purchasing with sales forecasts and promotional plans, and act on slow-moving or excess stock.
Maintain inventory controls that keep stock records accurate and reliable.

Warehouse, Logistics & Distribution

Provide direct oversight of warehouse management, with responsibility for warehouse performance, operational efficiency and standards for productivity, inventory accuracy, order fulfillment and shipping.
Direct staffing and capacity planning with warehouse management ahead of volume changes, peak periods and product launches.
Manage freight, transportation and customs arrangements to control cost and maintain delivery performance.
Ensure health and safety requirements and operating procedures are followed.

Performance & Continuous Improvement

Establish and monitor operational performance measures, identify performance gaps and take corrective action.
Develop and manage the operations budget and maintain clear control over operating costs.
Improve operational systems, including ERP, inventory and warehouse management tools.

People Leadership

Lead warehouse management and other operational managers who report to this role, assessing leadership effectiveness, setting clear expectations and holding them accountable for results.
Set standards for how work gets done, address performance issues directly and build leadership depth within the team.
Assess team structure, capability and staffing needs, and make changes where the business requires them.

Qualifications

Bachelor's degree in Operations Management, Supply Chain Management, Business Administration, Engineering or a related discipline.
12+ years of progressive operations experience, including at least 5 years in a senior leadership role.
Direct experience leading procurement, inventory planning, warehousing and distribution, including managing operational leaders.
Significant experience working with overseas manufacturing partners and suppliers, including production coordination, lead times, negotiations and inbound logistics.
A track record of establishing structure and improving operational performance, cost and service levels.
Strong financial judgment, with experience managing operating budgets, inventory investment and cost controls.
Proven ability to work independently at a senior level, using sound judgment to make decisions with the wider business in mind.
Experience with ERP, inventory management or warehouse management systems, and comfort using data to make decisions.
Clear, direct communication with senior leadership, suppliers and operational teams.
Comfortable in a growing, entrepreneurial business where structure is still being built.
Experience in manufacturing, consumer products, distribution or automotive accessories is an asset.

What Success Looks Like

Product is available when customers want it, including at launch. Suppliers deliver on schedule, inventory is accurate, orders ship reliably and costs are under control. Operational managers have clear expectations and are accountable for performance, and senior leadership hears about significant issues early, with a recommended way forward.

This role will be a key partner to the Chief Operating Officer and senior leadership as TuxMat continues to grow.

TuxMat is an equal opportunity employer. We are committed to an inclusive and accessible recruitment process and welcome applications from all qualified candidates. Accommodations are available on request throughout the hiring process.

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More about this job

Responsibilities

Lead procurement, supplier relationships, inventory planning, warehousing, logistics, and distribution to ensure product availability, reliable delivery, and cost control. Set operational direction, improve systems and performance, manage operational budgets and risks, and lead operational managers.

Requirements

Requires a bachelor's degree in a related discipline and 12 or more years of progressive operations experience, including at least five years in senior leadership. Candidates need direct experience across procurement, inventory, warehousing, distribution, overseas suppliers, budgets, and operational systems, along with strong judgment and leadership skills.

Skills

Operations Strategy
Procurement
Supplier Management
Inventory Planning
Demand Forecasting
Warehouse Management
Logistics
Distribution
Supplier Negotiation
Production Coordination
Budget Management
Cost Control
ERP Systems
Inventory Management Systems
Warehouse Management Systems
People Leadership

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Supply Chain Management
Procurement
Purchasing
Supplier Management
Overseas Manufacturing
Production Scheduling
Lead Times
Supplier Negotiations
Inbound Logistics
Inventory Forecasting
Replenishment
Inventory Turnover
Working Capital
Product Launches
Warehouse Operations
Order Fulfillment
Freight Management
Transportation
Customs
Health And Safety
Operational Performance Measures
Operating Budget
Cost Controls
ERP
Inventory Management Systems
Warehouse Management Systems
Continuous Improvement
Demand Planning
Distribution

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