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Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 3 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 8 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Thorough working knowledge of Quality Management Systems (QMS) , Quality Assurance (QA), Quality Control (QC), Point of Care Testing (POCT), and Clinical Laboratory Standard Institute…
Added 8 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
Calgary, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 8 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 8 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 11 hours ago
KI
Intermediate Instrumentation and Controls specialist
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 14 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 20 hours ago
M&
Jr Weld Technician
Mitchell & Associates
Vaughan, ON
- Full-time
…metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 19,000 skilled and motivated people at manufacturing, engineering and…
Added 21 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Thorough working knowledge of Quality Management Systems (QMS) , Quality Assurance (QA), Quality Control (QC), Point of Care Testing (POCT), and Clinical Laboratory Standard Institute…
Added 21 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 21 hours ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
The C4 (Command, Control, Communications, Computers) Design Engineering role is responsible to execute full life cycle design activity on any assigned task within the subsystem and take…
Added 21 hours ago
S
Spécialiste en applications ERP / ERP Application Specialist
Smardt
Dorval, QC
- Full-time
Added 1 day ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Power your future with Qualus as a Power Systems Engineer III. The Engineer III is responsible for providing technical and engineering support for field work, and office work performing…
Added 1 day ago
MD
Artificial Intelligence (AI) Support Developer - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position exists to provide application development and support for systems that incorporate Artificial Intelligence (AI) as part of development projects. The scope of the work will be…
Added 1 day ago
MD
IT Advanced Project Manager - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 1 day ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
The C4 (Command, Control, Communications, Computers) Design Engineering role is responsible to execute full life cycle design activity on any assigned task within the subsystem and take…
Added 1 day ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 day ago
BH
Specialist Engineer - Electrical
BC Hydro
Burnaby, BC
- Temporary
Specialist Engineer - Electrical Site – Campbell River Systems - Full Time Temporary
Added 1 day ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
Saltworks Technologies has an immediate opening for a Senior IT Systems Specialist. You will own our technology infrastructure, from on-premises servers and cloud platforms to enterprise…
Added 1 day ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
The Healthcare Quality Assurance (QA) Specialist overall Quality System status of the distribution center. Acts in compliance to drug, medical device, and local regulations. And ensures…
Added 1 day ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
Added 1 day ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
The Healthcare Quality Assurance (QA) Specialist overall Quality System status of the distribution center. Acts in compliance to drug, medical device, and local regulations. And ensures…
Added 1 day ago
A
Spécialiste De La Documentation En R&D
Actalent
Montreal, QC
- $25 to $33 CAD / hour
- Contract
We are seeking a detail-oriented R&D Documentation Specialist to support engineering and product lifecycle documentation activities. This role is responsible for managing controlled…
Added 1 day ago
Senior OT Control Systems - Engineering Specialist
Mariner
Saint John, NB
We are seeking a Senior OT Control Systems Engineer to join a critical industrial operations environment in Saint John, New Brunswick. In this role, you will be responsible for the design,…

TVH

Will Call/Claims Receiving Specialist

Port Coquitlam, BC, Canada
Tvh Port Coquitlam, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Experience: Minimum of 2 years of experience in a warehouse,
Posting language: English
Posted: Oct 1, 2026

Original job description

Will Call/Claims Receiving Specialist

Job Summary

The Claims Receiving Specialist plays a critical role in the

company’s claims and reverse logistics process. This position is

primarily responsible for the accurate and timely physical

receipt, inspection, and initial processing of returned parts

and claimed items. The specialist serves as a key communication

link, managing inquiries and coordination between internal

departments, external customers, and carriers regarding returned

materials. This role requires a combination of strong

administrative skills and the ability to perform physical

warehouse tasks, including operating heavy equipment.

Essential Duties and Responsibilities

Claims and Returns Processing

Physical Receipt: Accept, unload, and verify the physical

receipt of all incoming returned parts and warranty claims

shipments from various carriers.

Documentation: Match received parts to corresponding Return

Material Authorization (RMA) or claims documentation and log

receipts accurately into the inventory and claims management

system.

Initial Inspection: Conduct a preliminary visual inspection of

incoming parts for proper identification, condition, and

potential transit damage.

Organization: Stage and organize returned materials in the

designated receiving or quarantine areas, ensuring proper

labeling and traceability.

Communication and Coordination

Customer Service: Serve as a primary point of contact for

external customers and carriers regarding the status of returns

and scheduling of deliveries.

Customer counter desk: Work with the public in receiving

approved claims at the counter desk, addressing customer pick

ups, handing off orders, administrative assistance at the

counter desk.

Internal Liaison: Communicate promptly with the Quality Control,

Claims, and Inventory teams regarding discrepancies, damaged

shipments, or high-priority returns.

Problem Resolution: Assist in resolving discrepancies between

physical receipts and claim documentation, escalating complex

issues as necessary.

Warehouse Operations

Forklift Operation: Safely and proficiently, operate a forklift

to unload trucks, move heavy pallets, and position large items

within the warehouse.

Safety Compliance: Adhere strictly to all company safety

policies and procedures, especially those related to operating

machinery and manual material handling.

Work Environment: Maintain a clean, organized, and safe

receiving area.

COUNTER PERSON REQUIRED SKILLS

Ensuring the highest level of Customer Service is consistently achieved.

Purpose

To provide assistance and a high level of service at our sales counter

and support daily activities of the sales group, via direct interaction,

phone, and e-mail.

Essential Functions & Responsibilities

Support sales to existing customers at the counter conducive to the

company’s customer service and sales objectives.

Respond to incoming calls and customer inquiries and request in an

efficient and timely manner and dispatch request to the proper

personnel.

Ensure that items in the Customer Service Inbox are responded to in a

timely and professional manner.

Address and resolve any service related issues such as tracking,

shipping, back order status, order related and quality issues with

customers on a timely basis, in conjunction with sales support

administration, inside sales and Technical assistance group.

Process orders and related invoicing into Salesforce per customer’s

request via phone, and e-mail.

Maintain and administer customer account profiles in Salesforce in

conjunction with sales staff.

Ad Hoc duties as assigned.

Required Qualifications

Experience: Minimum of 2 years of experience in a warehouse,

receiving, logistics, or inventory control environment is

preferred.

Forklift Certification: Current and valid Forklift Operator

Certification is required.

Computer Skills: Proficiency with basic office software

(Microsoft Office Suite) and experience using Warehouse

Management Systems (WMS) or claims processing software.

Communication: Excellent verbal and written communication skills

with the ability to interact professionally with internal staff

and external customers.

Attention to Detail: Meticulous approach to documentation and

verifying claims paperwork against physical returns.

Physical Requirements and Work Environment

Standing/Walking: Must be able to stand and walk consistently

throughout an 8-hour shift.

Lifting: Ability to regularly lift, push, or pull up to 50

pounds without assistance.

Mobility: Requires frequent bending, stooping, reaching, and

climbing stairs or ladders as needed.

Apply About employer

More about this job

Responsibilities

The specialist is responsible for the physical receipt, inspection, and processing of returned parts and warranty claims while maintaining accurate inventory documentation. They also serve as a primary point of contact for customers and carriers, providing administrative support at the sales counter and coordinating with internal teams.

Requirements

Candidates should have at least 2 years of experience in a warehouse or logistics environment and possess a valid forklift operator certification. Proficiency in Microsoft Office and CRM software like Salesforce is required, along with the physical ability to lift up to 50 pounds.

Skills

Forklift Operation
Customer Service
Inventory Management
Logistics
Claims Processing
Warehouse Operations
Salesforce
Microsoft Office Suite
Documentation
Order Processing
Communication
Problem Resolution
Safety Compliance
Material Handling
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Warehouse
Receiving
Logistics
Inventory Control
Forklift Certification
RMA
Claims Management
Salesforce
Microsoft Office
Customer Service
Reverse Logistics
Quality Control
Material Handling
Order Processing
Invoicing
WMS
Safety Compliance
Documentation
Counter Sales

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