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TW Safety Consulting Services Inc.

Director, Staffing Operations & Business Development

Windsor, ON, Canada

Job type: Full-time
Workplace: On-site
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

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Original job description

Director, Staffing Operations & Business Development

Organization: TW Safety Consulting Services Inc.

Division: TW Employment Professionals

Location: Windsor, Ontario

Employment Type: Full-time, Permanent

Work Arrangement: On-site

Compensation: $80,000–$110,000 annually, plus commission

Reports to: President & Director of North American Operations

The Opportunity

TW Employment Professionals - a new venture from TW Safety Consulting Services Inc., is seeking an experienced Director, Staffing Operations & Business Development, to lead the growth and day-to-day operations of our staffing agency.

This is a rare chance to shape a staffing business from day one. You will lead business development, recruitment, and operations, all while building the processes, standards, and service culture that will define how we work.

This is a hands-on leadership opportunity for an experienced staffing professional who can combine business development, recruitment leadership, operational management, and client relationship building. The successful candidate will be responsible for driving commercial growth while establishing the processes, standards and service culture required to build a successful staffing operation.

We are looking for someone who has done it before: managed client accounts, led recruitment teams, owned the P&L - and who still loves the hunt. You are just as comfortable pitching a new client as you are solving a tough placement or closing a deal. As an early leader of this initiative, you will have considerable influence over how the business is built and operated. Collaborating closely with the President & Director of North American Operations, you will serve as the agency's primary operational and business-development leader.

Key Responsibilities

What You'll Do

Drive new business development and client acquisition, with a focus on manufacturing clients in Southwestern Ontario
Build and manage relationships with client executives and HR leaders
Oversee permanent, contract and temporary staffing/recruitment delivery
Prepare proposals, pricing and service agreements; lead contract negotiations
Hire, lead and coach a team of recruiters and account managers
Manage budgets, pricing, margins and key performance metrics (revenue, fill rate, retention, etc.)
Ensure compliance with Ontario employment, health & safety and staffing-agency regulations
Report directly to the President & Director of North American Operations

What You Bring

7+ years in staffing, recruitment or employment services, including 3+ years in a leadership role
Proven success winning clients and growing a profitable staffing business
Strong knowledge of Ontario employment legislation and staffing economics (pricing, markups, margins)
Experience with ATS/CRM platforms and performance reporting
Excellent negotiation, communication and problem-solving skills
Ability to travel throughout Southwestern Ontario

Nice to Have

Manufacturing-sector recruitment experience
Experience launching or scaling a staffing branch/division with P&L ownership
CHRP, CHRL, RPR or similar designation
Existing network of employers across Southwestern Ontario

Why Join Us?

TW Employment Professionals is a new venture from TW Safety Consulting Services Inc., supported by a network and experience in occupational health and safety. This is a foundational leadership role - you will shape the agency's strategy, processes, client relationships, recruitment model, and team structure from the ground up, collaborating closely with the President & Director of North American Operations as the primary day-to-day decisionmaker.

Compensation: $80,000–$110,000 annual base salary, plus commission.

Application Process

Please submit a resume and a brief cover letter addressing the following:

The type and approximate size of staffing business you have managed.
Your experience winning and developing new client accounts.
The largest recruitment or staffing team you have led.
Measurable business results achieved.

Completed applications should be submitted to terry@twsafety.ca on or before October 16, 2026.

TW Employment Professionals is committed to equitable and inclusive employment practices. Accommodation is available throughout the recruitment process upon request.

We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.

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More about this job

Responsibilities

Lead business development and client acquisition, oversee permanent, contract, and temporary staffing delivery, and build client relationships, particularly with manufacturing employers in Southwestern Ontario. Hire and coach recruiters and account managers, manage budgets and performance metrics, ensure regulatory compliance, and report to the President & Director of North American Operations.

Requirements

Requires at least 7 years of staffing, recruitment, or employment-services experience, including 3 or more years in leadership, with a record of winning clients and growing a profitable staffing business. Candidates should know Ontario employment legislation and staffing economics, have experience with ATS/CRM platforms and reporting, and be able to travel throughout Southwestern Ontario.

Skills

Business Development
Client Acquisition
Staffing Operations
Recruitment
Team Leadership
Account Management
Contract Negotiation
Proposal Preparation
Pricing
Budget Management
Profit And Loss Management
Performance Reporting
Problem-Solving
Applicant Tracking Systems And CRM Platforms

Visa sponsorship

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Keywords

Staffing
Recruitment
Employment Services
Business Development
Client Acquisition
Manufacturing
Permanent Staffing
Contract Staffing
Temporary Staffing
Account Management
Applicant Tracking Systems
CRM Platforms
Staffing Agency Regulations
Occupational Health And Safety
Pricing
Markups
Margins
Profit And Loss Ownership
Revenue
Fill Rate
Retention
Contract Negotiation
CHRP
CHRL
RPR

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