Find work in Canada.

588,262 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
SA
Customer Service Advisor
Steele Auto Group
Halifax, NS
- Full-time
Create detailed work orders that reflect client concerns and technician diagnostics
Added 21 mins ago
EG
HVAC Service Technician
Equium Group
Calgary, AB
- Full-time
The HVAC Service Technician will be responsible for diagnosing, maintaining, and repairing mechanical systems across a portfolio of multi-residential and commercial buildings. This includes…
Added 21 mins ago
HP
Pharmacy Technician
Health PEI
Charlottetown, PE
- $29.04 to $32.8 CAD / hour
- Full-time
The Pharmacy Technician performs routine pharmaceutical work of a technical and clerical nature.
Added 22 mins ago
P
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Toronto, ON
- Full-time
STARTING YOUR CAREER AS A TRUCK TECHNICIAN? This is a great entry level position to start your career as a diesel truck mechanic, learn from the best and move ahead.
Added 51 mins ago
EA
Licensed Avionics Technician
Execaire Aviation
Toronto, ON
- Full-time
…complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on…
Added 51 mins ago
AF
Sanitation Technician
Apex Food Source
Abbotsford, BC
- Full-time
As a Sanitation Technician, you’ll play a vital role in ensuring our food manufacturing process runs smoothly and safely. This isn’t just a job - it’s a chance to be part of something…
Added 51 mins ago
FC
Lead Global Veh Tech
FedEx Canada
Calgary, AB
- Full-time
Provides technical leadership in the safe and efficient performance of vehicle fleet maintenance and ground support equipment at repair facilities. Performs vehicle fleet and ground support…
Added 51 mins ago
GI
Fire Extinguisher Technician
Guillevin International
Grande Prairie, AB · Brogan - Grande Prairie
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 51 mins ago
U
Mobile Repair Specialist
U-Haul
Calgary, AB
- Full-time
We offer a Technician Training program that encompasses both Ford and GMC Training Classes, as well as a tool purchase program.
Added 1 hour ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Added 1 hour ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 1 hour ago
TI
Assistant Fleet Maintenance Manager (AFTERNOON SHIFT) | Assistant Fleet Maintenance Manager (AFTERNOON SHIFT)
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Valid 310T Truck and Coach Technician Licence. Leadership experience in a fleet or heavy-duty maintenance environment. Strong administrative, organizational, and computer skills with the…
Added 1 hour ago
SB
Heating Air Conditioning Technician
Sharp Brains
Windsor, ON
- Contract
We are looking for dedicated and hands-on technicians to support an AC maintenance project involving Printed Circuit Board (PCB) replacement in air conditioning units within a warehouse…
Added 1 hour ago
Instrumentation & Controls Technician - (Water) Treatment Plants
The City of Red Deer
Red Deer, AB
The City of Red Deer is currently recruiting an Instrumentation & Controls Technician – (Water) Treatment Plants to fill a Regular (permanent) Full-time position. This role is responsible…
Added 1 hour ago
P
PepsiCo Beverages Fleet Technician (Saskatoon)
PepsiCo
Saskatoon, SK
- Temporary
Performing preventative maintenance on equipment as assigned
Added 1 hour ago
PA
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
- Full-time
…team at Performance Auto Group! We are currently seeking an IT Technician to join our IT Team in the Muskoka…
Added 1 hour ago
PA
Automotive Service Technician (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Huntsville Honda is looking for a 310S Licensed Automotive Service Technician to join our high-volume shop. We offer a Competitive Compensation Package featuring a flat rate of…
Added 1 hour ago
CO
Library Service Assistant 1/2 Circulation/Shipping Assistant MILL
City of Winnipeg
Winnipeg, MB
- Full-time
Share responsibility for the physical processing and maintenance of library materials and then handling of items removed for the collection.
Added 1 hour ago
C
Equipment Repair & Maintenance Technician
Co-op
Shellbrook, SK
- Full-time
Lake Country Co-op invites applications for the position of full-time Equipment Repair & Maintenance Technician (Professional Services) at our Agro location in Shellbrook, Saskatchewan. If…
Added 1 hour ago
Technicien de production Albumin Purification Manufacturing Technician (Fins de semaine / Weekends)
GRIFOLS, S.A.
Montreal, QC
Added 1 hour ago
Technicien de production Albumin Purification Manufacturing Technician Rotating Shift
GRIFOLS, S.A.
Montreal, QC
Added 1 hour ago
E
Technician II Utility Service
Enbridge
Atikokan, ON · Fort Frances, ON
- Full-time
At Enbridge Gas, safety is at the heart of everything we do. As a Utility Service Technician II, you will play a key role in the safe, reliable, and efficient operation of our natural gas…
Added 2 hours ago
TC
Rotational Field Service Technician - Crushing
Toromont Cat
St. John's, NL
- Full-time
Toromont Cat is looking for a Rotational Field Service Technician - Crushing to provide superior service and product expertise to maintain high standards that ensure repairs are completed…

TWD Technologies Ltd.

IT Support Technician

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Feb 2, 2027
Experience: 1-3 years of experience providing IT support, help desk services, or technical troubleshooting in a corporate environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

IT Support Technician

TWD is an engineering, procurement, and construction management consulting company providing project development, execution and specialty engineering services for the oil and gas industry with expertise ranging from refinery, pipelines, renewables, food and beverage, power, downstream chemical processing, and much more. Our team is dedicated to providing clients with effective business and technical solutions through exceptional levels of service, innovation and flexibility.

TWD is currently seeking an IT Support Technician in either our Burlington - Ontario, Edmonton - Alberta or Burnaby - British Colombia office. If you would like to apply for this position, respond directly to this ad for consideration. Though we thank all applicants that apply for this role, only those selected for an interview will be contacted.

As an IT Support Technician, you will provide technical support and troubleshooting services to employees across a global engineering organization within the energy and infrastructure sector. You will be responsible for maintaining end-user computing environments, resolving hardware and software issues, supporting IT systems and applications, and ensuring a reliable and secure technology experience for users. This role works closely with internal stakeholders and IT teams to deliver timely and effective technical solutions that support business operations.

Key Responsibilities

End-User Technical Support

Provide first-line and second-line technical support for desktops, laptops, mobile devices, peripherals, and standard business applications.
Diagnose, troubleshoot, and resolve hardware, software, connectivity, and system-related issues.
Respond to service requests and incidents through ticketing systems while meeting established service level objectives.
Assist users with account access, password resets, and authentication-related issues.

IT Systems and Infrastructure Support

Install, configure, maintain, and upgrade end-user hardware and software.
Support operating systems, productivity tools, collaboration platforms, and common enterprise applications.
Assist with workstation deployments, equipment replacements, and technology refresh initiatives.
Monitor and maintain IT assets and inventory in accordance with company procedures.

User Training and Documentation

Provide guidance and training to users on IT tools, systems, and best practices.
Develop and maintain technical documentation, user guides, and knowledge base articles.
Communicate technical information effectively to users with varying levels of technical expertise.

Incident and Problem Management

Document incidents, troubleshooting activities, and resolutions accurately within service management tools.
Escalate complex technical issues to specialized support teams when required.
Participate in root cause analysis and contribute to continuous improvement initiatives to enhance IT service delivery.

Security and Compliance

Support IT security practices by following established policies, standards, and procedures.
Assist with user provisioning, access management, and endpoint security activities.
Promote cybersecurity awareness and help maintain compliance with organizational and regulatory requirements.

Collaboration and Continuous Improvement

Collaborate with regional and global IT teams to support technology projects and business initiatives.
Participate in system upgrades, deployments, testing, and implementation activities.
Identify opportunities to improve processes, user experience, and operational efficiency.

Qualifications & Skills

Diploma or degree in Information Technology, Computer Science, Information Systems, or a related field.
1-3 years of experience providing IT support, help desk services, or technical troubleshooting in a corporate environment.
Knowledge of computer hardware, operating systems, networking fundamentals, and business productivity applications.
Experience supporting desktop, laptop, mobile, and peripheral devices.
Familiarity with service desk ticketing systems and incident management processes.
Understanding of user account administration, access management, and basic cybersecurity principles.
Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Excellent customer service, communication, and interpersonal skills.
Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
Experience supporting users across multiple locations and time zones is considered an asset.
Ability to work independently and collaboratively within a team environment.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on business needs and management discretion.

We embrace diversity and are committed to creating an inclusive environment for everyone. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Provide first and second-line technical support for hardware, software, and connectivity issues across a global organization. Maintain IT assets, manage user accounts, and document incidents within the service management system.

Requirements

Requires a diploma or degree in Information Technology or a related field. Candidates should have 1-3 years of experience in IT support or help desk services within a corporate environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Ticketing systems
Incident management
Network fundamentals
Operating systems
Customer service
Communication skills
Problem-solving
Cybersecurity principles
User training
Documentation
Access management

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Help Desk
Desktop Support
Hardware
Software
Networking
Ticketing System
Incident Management
Cybersecurity
User Provisioning
Endpoint Security
Technical Documentation
Operating Systems
Collaboration Platforms
Energy Sector
Infrastructure
Troubleshooting
Asset Management
Root Cause Analysis
Information Technology

Report this job