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Added 12 mins ago
IT Business Analyst (On Call)
Okanagan College
Kelowna, BC
Under the general direction of the Manager of Software & Enterprise Systems, the IT Agile Project Coordinator plays a key role in coordinating a variety of technology initiatives that…
Added 12 mins ago
WL
Market Manager - Data Center & Energy
Weidmuller Ltd
Markham, ON
- $140,000 to $160,000 CAD / year
- Full-time
Position: Market Manager - Data Center & Energy
Added 12 mins ago
H
Occupational Therapist Degree Senior
HealthCareersInSask.ca
Fort Qu'appelle, SK
- Full-time
Job Description: Reporting to the Primary Health Care Manager, the Senior Occupational Therapist is responsible for the planning, development, organization and delivery of therapy services…
Added 14 mins ago
N
Manager, Network Ops Control Centre
Northwestel
Yellowknife, NT
- Full-time
The NOCC Manager is accountable for the monitoring, maintenance, repair, upgrading and overall central technical support of Northwestel’s network system including Internet Provider (IP)…
Added 14 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Report daily to Service Manager using daily work logs, deficiency tracking software, email and order databases.
Added 14 mins ago
TC
Supervisor, Middle Office
The Citco Group Limited
Toronto, ON
- Full-time
You will assist in the management of a team within the Reconciliations, Client Service and Delivery group. The Reconciliations function is responsible for reconciling client transactions to…
Added 27 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 27 mins ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
…metrics. This includes to act as a first contact for the Country Manager and local team for quality related topics. And to ensure that quality aspects for Transport are adequately…
Added 27 mins ago
SC
Administrative Assistant
Strathcona County
Sherwood Park, AB
- Full-time
…Support, this position provides administrative support to the Manager, Utilities Finance and Accounting, the Utilities Finance and Accounting branch which includes the Utility Billing…
Added 27 mins ago
T
Operations Officer II
TD
Mississauga, ON
- Full-time
Identify opportunities to improve service delivery
Added 27 mins ago
T
Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
…governance objectives. Interfaces regularly with management in the delivery of work…
Added 27 mins ago
T
Financial Planner
TD
Grimsby, ON · Niagara Falls, ON · St. Catharines, ON · London, ON
- Full-time
Monitoring productivity and service delivery, identifying opportunities for increased efficiency, and championing continuous improvement initiatives
Added 27 mins ago
T
Creative Practice Manager
TD
Toronto, ON
- Full-time
The Manager, Creative Practice (Level 10) will support Tier 1 campaign creative development and production, as well as lead Tier 2 and 3 creative development and production with external…
Added 27 mins ago
T
Governance & Control Specialist, Corporate and Public Affairs (CAPA)
TD
Toronto, ON
- Full-time
Knowledge of project delivery methodologies, including TD Scaled Agile.
Added 27 mins ago
T
Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
Promote the best practices and follow the continuous integration and delivery.
Added 27 mins ago
H
Physical Therapist Degree
HealthCareersInSask.ca
Fort Qu'appelle, SK
- Full-time
Job Description: Reports to the Primary Health Care Manager. The staff therapist is responsible for the delivery of therapy programs in accordance with philosophy and service guidelines of…
Added 27 mins ago
MS
Catering & Conference Services Manager
Markham Suites Hotel Limited
Markham, ON
- $6,000 to $65,000 CAD / year
- Full-time
We are seeking an energetic and detail-oriented Catering & Conference Services Manager to lead our catering and event operations with enthusiasm and professionalism. The Catering &…
Added 27 mins ago
NR
Catering Attendant / Receptionist
Norton Rose Fulbright
Vancouver, BC
- Full-time
…to join our Vancouver office. This role will report to the Manager, Office Services & Facilities and will be responsible for delivering a first-class hospitality experience to clients,…
Added 27 mins ago
MC
Operator - 2
Midwest co-operative services
Harriston, ON
- $24 to $29 CAD / hour
- Full-time
…of Operator 2. Under the direction of the Agronomy Location Manager, the Operator – 2 safely operates trucks, custom application equipment, and facility machinery. This role is suited for…
Added 27 mins ago
CH
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Ensure alignment and consistency of delivery of program between all benefits
Added 27 mins ago
B
Senior Manager, Technology Risk Management
BMO
Toronto, ON · FCP
- Full-time
…assessment of education and training needs; development and delivery of training; and development and execution of regulatory administration processes and…
Added 27 mins ago
Supply Chain Coordinator (Project Procurement)
BWXT
Cambridge, ON
…Supply Chain Coordinator as required, report to the Procurement Manager, work under the guidance of a Supply Chain Coordinator II, and collaborate closely with both internal and external…
Added 27 mins ago
A
Responsable d’Acceptation Client / Customer Acceptance Manager
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Responsable d'acceptation Clien / Customer Acceptance Manager
Added 27 mins ago
Sales Development Manager, Multi-channel
CONA Services
Nanaimo, BC
Experience in direct store delivery sales and major account management an asset
Added 27 mins ago
CS
Lloydminster - Full-time Class 1 Driver Merchandiser (12 Month Contract)
CONA Services
AB · Lloydminster, AB
- Full-time
Reporting to the Warehouse Supervisor or Manager, Coke Canada Bottling Driver Merchandisers (or Bulk Drivers) are responsible for delivery of pre-ordered product to assigned accounts,…

Twilio

People Generalist

BC, Canada

$90,800.00-$113,500.00 CAN

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,800.00-$113,500.00 CAN
Experience: 3+ years experience in an HR role partnering with a GTM org.
Posting language: English
Posted: Oct 6, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next People Generalist.

About the job

This position is needed to support delivery of People priorities. This role supports a highly senior organization consisting of approximately 300 Product Management employees. You will be an integral part of the People Generalists team, reporting to the Global People Generalists Manager, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.

Twilio is looking for a People Generalist who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.

Responsibilities

In this role, you’ll:

Partner with the HRBP team supporting our GTM and Marketing functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leader on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

3+ years experience in an HR role partnering with a GTM org.
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities

Desired:

Proficiency with HR systems, such as Workday and ServiceNow

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

$90,800.00-$113,500.00 CAN
Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Apply About employer

More about this job

Responsibilities

The People Generalist will support a senior organization of approximately 300 employees by managing performance cases, analyzing HR data, and executing key business initiatives. They will partner with HRBPs and cross-functional teams to ensure process alignment and provide actionable insights to leadership.

Requirements

Candidates must have at least 3 years of HR experience, specifically partnering with GTM organizations, and possess strong data analysis and problem-solving skills. Proficiency in HR systems like Workday and ServiceNow is desired, along with a growth mindset and the ability to work in a fast-paced environment.

Skills

HR generalist
Performance management
Data analysis
Data storytelling
Employee relations
Compensation
Benefits administration
Global mobility
Stakeholder management
Process improvement
HR systems
Workday
ServiceNow
Strategic planning
Communication

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Equity grants

Visa sponsorship

Not detected in the job text

Keywords

HR Generalist
People Operations
Performance Management
Data Analysis
HRBP
GTM
Marketing
Workday
ServiceNow
Employee Relations
Global Mobility
Compensation
Benefits
Headcount
Attrition
Calibration
Pulse Surveys
Talent Management
Compliance
Recruiting
Data Storytelling
AI Tools
Growth Mindset
Remote-first
Stakeholder Management

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