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Added 3 mins ago
Vendor Manager, Canada Hardlines
Amazon
Toronto, ON
…teams across strategic, marketing, and operational business…
Added 17 mins ago
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Mississauga, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 17 mins ago
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- Full-time
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Toronto, ON
- Full-time
Provide key reporting on KPIs to Merchandising, Senior Management.
Added 17 mins ago
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Toronto, ON
- Full-time
Provide key reporting on KPIs to Merchandising, Senior Management.
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Twilio

People Generalist

Remote, Canada

Remote

$90,800.00-$113,500.00 CAN · Full-time

Apply About employer

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Job details

Pay: $90,800.00-$113,500.00 CAN
Job type: Full-time
Workplace: Remote
Experience: 3+ years experience in an HR role.
Posting language: English
Posted: Oct 5, 2026

Original job description

See yourself at Twilio

Join the team as Twilio’s next HR Partner.

About the job

This position is needed to support delivery of People priorities. This role supports our Go to Market and Marketing organizations, comprising over 2,500 employees. You will be an integral part of the HR Partner team, reporting to the Global head of HR Partners, and partnering closely with and supporting the work of international and functional HRBPs and COEs across the People team.

Twilio is looking for a HR Partner who lives the Twilio Magic and has a demonstrated track record of providing advice and assistance with HR queries in a wide variety of areas including benefits & compensation, offboarding, global mobility and employee relations.

Responsibilities

In this role, you’ll:

Partner with the HRBP team supporting our GTM and Marketing functions to support program roll-outs and on-going process execution
Analyse HR data and trends across the organisation they support (e.g. headcount, attrition, performance) to generate insights, trends and prepare clear and customised reports, metrics and presentation materials for HRBPs and senior leadership to support decision-making
Own and manage performance management cases end-to-end, partnering with managers to ensure fair, consistent, and timely outcomes in line with company policy
Coach and guide managers through the performance management process, providing advice, documentation support, and best practice to build manager capability and ensure a positive employee experience
Support HR Leader on ad hoc projects
Help to execute and where required lead business led initiatives (re-orgs, job role and level assessments, etc)
Partner cross functionally with key stakeholders: Talent Management, IT, ER, HR operations, Compliance, Recruiting, Compensation, etc. to ensure communications, program, and process alignment
Program Management- annual cyclical events such as calibration, pulse surveys etc
Maintain confidentiality of core HR data and projects

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

3+ years experience in an HR role.
Ability to take initiative and be a self-starter
You are a decisive problem solver with a "get it done" attitude who will thrive in a fast-paced, sometimes ambiguous environment
Strong ability to make administrative and procedural decisions and exercise judgment with sensitive and confidential issues
Strong data analysis skills and ability to share recommendations with stakeholders
Data Storytelling: Connects internal data with external benchmarks to provide actionable executive insights
AI-Enabled Efficiency: Enhances productivity through the sensible and strategic usage of AI tools.
Demonstrates employee focus and managing proactive communication to ensure optimum HR support
Leads the alignment between GTM and marketing HRBPs and COEs to ensure programs are scalable and reflect unique functional needs.
Keen to continue learning and developing their skill set, having a growth mindset
Strong ability to identify process gaps and improvement opportunities

Desired:

Experience partnering with or supporting GTM business units
Proficiency with HR systems, such as Workday and ServiceNow

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

$90,800.00-$113,500.00 CAN
Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Apply About employer

More about this job

Responsibilities

The HR Partner will support Go-to-Market and Marketing organizations by managing performance cases, analyzing HR data, and executing key business initiatives. They will partner with cross-functional teams to ensure process alignment and provide actionable insights to senior leadership.

Requirements

Candidates must have at least 3 years of HR experience and strong data analysis skills with the ability to provide executive-level recommendations. A growth mindset, proficiency in HR systems like Workday, and the ability to thrive in a fast-paced, ambiguous environment are essential.

Skills

HR partnership
Data analysis
Performance management
Employee relations
Global mobility
Compensation
Benefits administration
Data storytelling
Process improvement
Stakeholder management
Growth mindset
Workday
ServiceNow
Project management
Strategic planning

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

HR Partner
Go-to-Market
Marketing
Performance Management
Data Analysis
Workday
ServiceNow
Employee Relations
Global Mobility
Compensation
Benefits
Data Storytelling
AI-Enabled Efficiency
Process Improvement
Stakeholder Management
Calibration
Pulse Surveys
Headcount
Attrition
Talent Management
Compliance
Recruiting
Remote Work
Growth Mindset
Project Management

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