Find work in Canada.

583,076 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 17 mins ago
RB
Branch Manager
Royal Bank of Canada
Medicine Hat, AB
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 32 mins ago
N
Head of Enterprise Marketing - Canada
Naboo
Montreal, QC
- Full-time
…player-coach role: you lead a team of three (an ABM / Campaign Manager, a field marketer in Europe and a field marketer in the US you will hire) and work hand in hand with Growth, Brand &…
Added 32 mins ago
CS
Assistant Manager
Champs Sports
Vancouver, BC · Greater Vancouver, BC
- Full-time
…keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
Located in the Latimer area of Willoughby, This Family Practice is a brand new clinic in a dense and fast growing Langley community. There are lots of cafes, restaurants, and park areas…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pickering, ON
- Part-time
Review timesheets against payroll posting and advise the manager of any discrepancies.
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…of downtown Langley with great physician support and office manager, maintaining the highest standards of patient care and professionalism. Our clinic is a full service family practice with…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
This is a brand‑new clinic located in the rapidly growing downtown Langley area. The clinic features multiple exam rooms, with each provider assigned access to 2 rooms. 3 providers are…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
The Medical Centre is a brand-new multidisciplinary medical clinic currently under construction in Austin Heights, Coquitlam, with an anticipated opening in November 2026, depending on…
Added 2 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Added 2 hours ago
P
Assistant Store Manager
Pandora
Newmarket, ON
- Part-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Norfolk, ON
- Part-time
…solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the…
Added 2 hours ago
RB
Team Operations Lead
Royal Bank of Canada
Vernon, BC
- Full-time
…executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 3 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 3 hours ago
CC
Winnipeg - Full-time Janitor (Warehouse General Labourer)
Coca-Cola Canada Bottling Limited
Winnipeg, MB
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 3 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and…
Added 4 hours ago
RD
Team Operations Lead
RBC Dominion Securities
Vernon, BC
- Full-time
…executing activities and client contact as per the portfolio manager’s business plan, client service plan, and review…
Added 4 hours ago
C
Manager, Activations and Programming
CBRE
Calgary, AB
- Full-time
…and operational checklists to ensure seamless delivery and brand…
Added 4 hours ago
Assistant Store Manager
Pandora
Newmarket, ON
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 4 hours ago
C
Apprentice
Chipotle
Waterloo, ON
- Full-time
Passion for growth with a desire to learn the General Manager position
Added 4 hours ago
Sr. Financial Analyst
Rogers Communications
Toronto, ON
15-minute phone screen with your recruiter, an interview with Hiring Manager. Best of luck!
Added 4 hours ago
Assistant Store Manager
Rogers Communications
Toronto, ON
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 4 hours ago
CC
Social Media Manager/Content Creator
Community Counselling Centre YEG
AB · Edmonton, AB
- Full-time
Build the Brand: Balance educational mental health insights with humour, wit, and relatable storytelling.

Twilio

Program Manager, Carrier Operations & Governance

Remote, Canada

Remote

$90,800.00- $113,500.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,800.00- $113,500.00
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Posting language: English
Posted: Sep 10, 2026

Original job description

See yourself at Twilio

Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.

About the job

This isn't a role that inherits an existing playbook - it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.

In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.

If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.

Responsibilities

In this role, you will lead program execution across four core pillars:

Cross-Functional Governance & Leadership

Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations - understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.

Operating Model, Enablement & Team Infrastructure

Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Insights & Reporting

Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Run-the-Business (RTB) Ownership

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.

Desired:

Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

- $90,800.00- $113,500.00
- Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.

Apply About employer

More about this job

Responsibilities

Lead high-visibility, cross-functional governance and process improvement programs for Twilio’s carrier and wholesale supplier operations, including designing policies, systems, controls, operating models, and runbooks. Own team-level operating rhythms and reporting, deliver data-driven insights, and present operational performance, risks, and recommendations to senior leadership.

Requirements

Requires at least five years of experience in management consulting or as a program manager or chief of staff in telecom, revenue operations, or strategy and operations, with a record of leading complex cross-functional programs and organizational change. Candidates should have strong process, analytical, reporting, and executive communication skills, including proficiency with tools such as Excel or Google Sheets, SQL, or Looker.

Skills

Program Management
Cross-Functional Governance
Process Improvement
Operating Model Design
Change Management
Run-the-Business Cadence
OKR Tracking
Operational Reporting
Executive Communication
Process Mapping
Business Case Writing
Data Analysis
SQL
Looker
Runbook Development
Telecom Carrier Operations

Benefits

Competitive Pay
Paid Time Off
Parental Leave
Wellness Leave
Healthcare
Retirement Savings Program
Incentive Programs
Commissions
Equity Grants
Retirement Contributions

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Telecom Carrier Operations
Wholesale Suppliers
Program Management
Cross-Functional Governance
Process Improvement
Operating Model
Run-the-Business
OKR Tracking
Runbooks
Rules Of Engagement
Change Management
Enablement
Operational Controls
Executive Reporting
Data Quality
Business Intelligence
Machine Learning
Excel
Google Sheets
SQL
Looker
A2P SMS
International Voice And Messaging
Carrier Billing
AIT/IRSF Fraud
Airtable
Jira
Confluence
Python
Six Sigma

Report this job