Jobs in Canada

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Added 9 days ago
S
Engineering Manager, Services
Slice
Canada
- Full-time
…our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering…
Added 9 days ago
RB
Analyst, Risk
Rogers Bank
Toronto, ON
- Full-time
You will play a key role in the continued development of our scorecard model, measuring performance of key variables, implementing system changes, and driving initiatives to reduce bad debt…
Added 9 days ago
Analyst, Risk
Rogers Communications
Toronto, ON
You will play a key role in the continued development of our scorecard model, measuring performance of key variables, implementing system changes, and driving initiatives to reduce bad debt…
Added 9 days ago
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CCAIP (IVR) Integration Developer
UST
Toronto, ON
- Full-time
IVR Runtime Manager: As an IVR developer or integrator, administer, deploy, and monitor IVR applications and microservices.
Added 9 days ago
Q
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 9 days ago
KD
Premier directeur/Première directrice, Intelligence d’affaires et rapports | Senior Manager, Business Intelligence & Reporting
Keurig Dr Pepper
Mississauga, ON · Montreal, QC
- Full-time
Expérience avec Power BI, Tableau ou des outils similaires; la connaissance de SQL ou de Python est un atout
Added 9 days ago
Q
FY27 Intern - Display IP FPGA Emulation Intern - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 9 days ago
AC
Full-time Institutional Research Advanced Data Analyst
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Institutional Analytics and Planning, the IR Advanced Data Analyst develops predictive models, forecasts and advanced analytical tools to support strategic,…
Added 9 days ago
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Co-op Student, Actuarial (IT Focus)
WorkSafeBC
Richmond, BC
- Full-time
…gathering business requirements, understanding the data, writing Python codes to create machine learning models, and generating…
Added 9 days ago
AE
Supply Chain Analystics Specialist (Temporary Position)
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
…and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized globally for its leading…
Added 9 days ago
S
Requirements Management Specialist
SkyAlyne
Ottawa, ON
- Full-time
Position Reports To: Manager Systems Engineering
Added 9 days ago
P
Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…operations engagements, including log source onboarding, parser development, SIEM content deployment through CI/CD pipelines using GitHub, detection use case implementation, and operational…
Added 9 days ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
Reporting to a Senior Engineering Manager within the Game Developer Experience (GDX) team, you'll design, build, and maintain enterprise-grade development pipelines for EA's video games and…
Added 9 days ago
ZS
DevOps Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Must Have Skills:
Added 9 days ago
Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
We are looking for a Network Designer , Reporting to the Sr Manager, Engineering – Data Metering & Signaling, the Network Designer will be the technical Subject Matter Expert (SME) to drive…
Added 9 days ago
C
Full Stack Software Developer | Temporary Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- $51.28 to $64.1 CAD / hour
- Full-time
…contribute across the full software lifecycle, including application development, testing, system integration, deployment, operational support, and ongoing platform…
Added 10 days ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 10 days ago
RB
Manager, Product Control
Royal Bank of Canada
Toronto, ON
- Full-time
As a Manager Product Control, you will be responsible to provide quality analytical support to the Capital Markets’ Treasury Services Product Control area by performing daily and monthly…
Added 10 days ago
RB
Manager, AML Model Testing
Royal Bank of Canada
Toronto, ON
- Full-time
In support of RBC’s commitment to maintaining a robust enterprise AML Program, the AML Model Testing Manager will support the ongoing AML model development testing process to ensure the…
Added 10 days ago
IL
Advanced Quality Engineer
Invesco Ltd.
Charlottetown, PE
- $70,000 to $80,000 CAD / year
- Full-time
Drive continuous improvement in development and testing processes using Agile, Scrum, or DevOps methodologies.
Added 10 days ago
AA
Gestionnaire de projet en ingénierie / Project Manager, Engineering
Airbus Aircraft
Montreal, QC
- Full-time
Forte maîtrise de l'extraction, de l'analyse et de la visualisation de données (Excel/Google Sheets avance, SQL, Python, Qlik, Tableau, Apps Script, MS SQL, etc.);
Added 10 days ago
R
Manager, Product Control
RBC
Toronto, ON
- Full-time
As a Manager Product Control, you will be responsible to provide quality analytical support to the Capital Markets’ Treasury Services Product Control area by performing daily and monthly…
Added 10 days ago
VP
System Integration Project Manager
Vista Projects Limited
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 10 days ago
E
Sr Advisor Market Price Risk Management
Enbridge
Calgary, AB
- Full-time
Partner with Treasury, Capital Markets, and business development teams to assess market risks associated with financing activities, capital investments, acquisitions, divestitures, and…
Added 10 days ago
CA
Data Engineering & Platforms Manager
Canadian Addiction Treatment Centres (CATC)
Markham, ON
- Full-time
…related healthcare services across Canada. CATC is is seeking a Manager, Data Engineering & Platforms to lead the development, operation and continuous improvement of CATC's enterprise data…

Twilio

Program Manager, Carrier Operations & Governance

Remote, Canada

Remote

$90,800.00- $113,500.00 · Full-time

Apply on jobs.twilio.com About employer

Applications open in a new tab.

Job details

Pay: $90,800.00- $113,500.00
Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Posting language: English
Posted: Sep 10, 2026

Original job description

See yourself at Twilio

Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.

About the job

This isn't a role that inherits an existing playbook - it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.

In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.

If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.

Responsibilities

In this role, you will lead program execution across four core pillars:

Cross-Functional Governance & Leadership

Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations - understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.

Operating Model, Enablement & Team Infrastructure

Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Insights & Reporting

Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Run-the-Business (RTB) Ownership

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.

Desired:

Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

- $90,800.00- $113,500.00
- Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.

Apply on jobs.twilio.com About employer

More about this job

Responsibilities

The Program Manager will lead cross-functional governance initiatives and design operational models to optimize the global telecom carrier ecosystem. They are responsible for maintaining executive visibility, managing team run-the-business cadences, and driving data-informed process improvements.

Requirements

Candidates must have 5+ years of experience in management consulting, program management, or strategy and operations within telecom or tech sectors. Proficiency in data tools like SQL or Looker and a proven track record of leading cross-functional programs and organizational change are required.

Skills

Program management
Governance
Telecom operations
Change management
Data analysis
Process improvement
Executive communication
SQL
Looker
Business intelligence
Strategy and operations
Run-the-business (RTB)
OKR tracking
Cross-functional leadership
Policy development
Risk management

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Carrier Operations
Governance
Telecom
RevOps
Management Consulting
Chief of Staff
Change Management
Data-informed
Run-the-Business
OKR
SQL
Looker
A2P SMS
Fraud frameworks
Airtable
Jira
Confluence
Python
Business Intelligence
Process Mapping
Executive Reporting
Supply Chain
Revenue Assurance
Cross-functional
Operational Maturity
Strategy
Data Quality
Policy Implementation
Stakeholder Management

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Work requirements

Jobs in Canada