Find work in Canada.

591,788 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
PC
Head of Trading
Penderfund Capital Management
Vancouver, BC
- Full-time
We are seeking a Head of Trading that will lead the evolution of Pender’s trading capabilities across equities, fixed income and derivatives, building the people, technology, processes and…
Added 4 mins ago
O
Lead HR Technology Business Analyst
OpenText
Waterloo, ON
- Full-time
…employees and HR teams experience technology every day. As a Lead HR Technology Business Analyst, you’ll help shape and optimize solutions across Recruiting, Onboarding, and HR Shared…
Added 19 mins ago
Senior Project Coordinator
Scotiabank
Toronto, ON
…such as integrated planning, risk and issue management, and governance under the guidance of senior delivery…
Added 19 mins ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Lead the architecture and technical design of complex ServiceNow implementations, enhancements, integrations, and transformation initiatives.
Added 19 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Toronto, ON
- Full-time
…most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide sourcing initiatives and complex commercial negotiations, while partnering with senior…
Added 19 mins ago
P
Director, Pharmacy Operations
Pillway
Brampton, ON
- Full-time
…through dispensing, packaging, fulfillment and shipping. You lead the Pharmacy Managers at each site and our intake and processing team, you build the operating model that every site runs…
Added 19 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $134,000 CAD / year
- Full-time
…most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide sourcing initiatives and complex commercial negotiations, while partnering with senior…
Added 19 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $130,000 CAD / year
- Full-time
…most strategic supplier relationships and investments. You’ll lead high-impact, enterprise-wide sourcing initiatives and complex commercial negotiations, while partnering with senior…
Added 19 mins ago
D
Senior Consultant or Manager, Zero Trust Architecture
Deloitte
Toronto, ON
- Full-time
…they secure access for their users, devices, applications and data. You will support and lead the design of Zero Trust architectures and roadmaps based on each client's business priorities…
Added 19 mins ago
A
Sr AI Architect
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
In this role, you will lead and integrate the work of multiple domain architects and subject matter specialists - across areas such as agentic application design, AI security and trust, AI…
Added 20 mins ago
ZS
(IAE)Integration Architect
Zodiac Solutions, Inc
Calgary, AB
- Full-time
Experience facilitating architecture workshops and producing current-state, target-state, integration, deployment, data-flow, security, and operational architecture artifacts.
Added 20 mins ago
JI
Bureau de la transformation numérique / Digital Transformation Office - Responsable de l’IA / AI Lead
JAM Industries
Baie-D'Urfé, QC
- Full-time
Added 20 mins ago
C
Technical Expert, Engineering - EWIS Integrator
Cyient
Montreal, QC
- Full-time
As a Technical Expert, Engineering - EWIS Integrator, you will act as a technical authority, shape design strategy, and lead enterprise-level technical alignment and capability development.…
Added 35 mins ago
Manager, Supply Planning
Canadian Blood Services
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Saint John, NB · St. John's, NL · Dartmouth, NS · Brampton, ON · Ottawa, ON · Toronto, ON
…and inventory planning strategies, establish standards and governance processes, and lead a team of planners and analysts. Working collaboratively with internal stakeholders and external…
Added 35 mins ago
GA
Director, Consolidation & Financial Operations
Gildan Activewear Inc
Montreal, QC
- Other
…strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's…
Added 35 mins ago
T
Senior Treasury Liquidity Measurement Analyst
TD
Toronto, ON
- Full-time
Lead the production, analysis and enhancement of liquidity risk metrics, including LCR, NSFR, NCCF and internal liquidity stress testing outputs. You will provide business attribution,…
Added 35 mins ago
M
Technology Program Management, Vice President
MUFG
Toronto, ON
- Full-time
The Vice President manages multiple technology projects and teams, establishes governance and stakeholder communications, coordinates dependencies and resources, oversees schedules and…
Added 50 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
Data Pipeline Development: Lead the design and implementation of high-performance data pipelines using tools like dbt Core/Cloud, ensuring scalability and maintainability.
Added 50 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in supporting the ongoing implementation, optimization, and governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between…
Added 50 mins ago
B
Senior Advisor, Culture & Employee Experience (TEMPORARY)
Bombardier
Dorval, QC
- Temporary
Support the integration of our values and Leadership Model into day-to-day practices and behaviours, while ensuring agile governance.
Added 50 mins ago
SI
Business Analyst/Project Maanger with Capital Markets experience
Smart IT Frame LLC
Mississauga, ON
- Contract
Consent Order Remediation Support: Drive data governance and data quality remediation workstreams aligned with regulatory Consent Order deliverables, ensuring strict compliance with…
Added 50 mins ago
G
Director, Consolidation & Financial Operations
Gildan
Montreal, QC
- Full-time
…strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's…
Added 50 mins ago
QT
Solution Architect - Enterprise AI & Agentic Platforms
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $250,000 to $280,000 CAD / year
- Full-time
- Establish architecture patterns and implementation approaches for agent design, APIs, integration, security, data governance, and responsible AI.
Added 50 mins ago
ZS
Cloud Infrastructure Devops Architect
Zodiac Solutions, Inc
Calgary, AB
- Full-time
Understanding of data architecture concepts such as structured and unstructured data, data ingestion, ETL/ELT, APIs, metadata, data quality, lineage, retention, security and governance.
Added 1 hour ago
BT
Manager, CFO
Baker Tilly
AB · Calgary, Alberta
- Full-time
Lead the review of client financial files to ensure accuracy, regulatory compliance, and adherence to internal standards.

Twilio

Program Manager, Carrier Operations & Governance

Remote, Canada

Remote

$90,800.00- $113,500.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $90,800.00- $113,500.00
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Posting language: English
Posted: Sep 10, 2026

Original job description

See yourself at Twilio

Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how Twilio manages, governs, and optimizes its global telecom carrier and wholesale supplier ecosystem.

About the job

This isn't a role that inherits an existing playbook - it's a role that writes one. Twilio is building a highly visible, cross-functional operations & governance team dedicated to optimizing its telecom carrier and wholesale supplier ecosystem. Reporting into leadership that maintains regular cadences with Twilio's CEO, CFO, CRO, and Audit Committee, you will serve as the primary owner of critical end-to-end improvements spanning multiple areas of the business, and build internal operating models that unlock new levels of operational maturity and rigor.

In this role, you will bring together, understand, and implement the policies, processes, systems, tools, and controls necessary to build a world-class operating environment. You will own the creation and stand-up of the team operating model, cadences, and runbooks while taking direct ownership of the team's internal Run-the-Business (RTB) engine.

If you thrive in high-visibility environments, love designing systems from first principles, and want to own program execution end-to-end, this opportunity is built for you.

Responsibilities

In this role, you will lead program execution across four core pillars:

Cross-Functional Governance & Leadership

Drive Visible Governance Programs: Serve as the core Program Manager for a highly visible, cross-functional governance initiative spanning multiple areas of the business - including building and operationalizing programs from diagnosis, design, implementation, and change management
Maintain Executive Visibility: Package and present operational narratives, risks, and performance metrics to cross-functional leadership, feeding into C-suite and Audit Committee reviews.
Implement Core Infrastructure: Lead end-to-end process improvements across carrier operations - understanding, synthesizing, and deploying cohesive policies, workflows, systems/tools, and data-driven controls.

Operating Model, Enablement & Team Infrastructure

Build Team Foundations: Design and stand up the new Carrier Operations & Governance operating model, operational cadences, and internal team structures.
Author Runbooks & Standards: Author, maintain, and roll out standard operational runbooks, supply policies, and Rules of Engagement (ROEs) for internal stakeholders and carrier partners.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Insights & Reporting

Business Intelligence: Leverage quantitative research, machine learning models, performance monitoring, and scalable data foundations that enable fast, economically sound insights.
Data & Reporting Quality: Execute analytical requests from IRSG, Legal, Finance, and GTM stakeholders, delivering accurate data pulls, ad-hoc analyses, and structured summaries. Perform data quality checks and validation to ensure accuracy and consistency across reporting pipelines.
Design Enablement & Change Management: Design and create comprehensive enablement programs, training materials, and frameworks to accelerate organizational transformation - actively shifting teams from relationship- and assumption-driven decision-making to a rigorously governed, data-informed operating model.

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Run-the-Business (RTB) Ownership

Drive Team RTB Engine: Own and manage the day-to-day Run-the-Business (RTB) cadence at the team level, ensuring operational momentum and accountability.
Facilitate Operational Rhythms: Facilitate regular operational forums, including team OKR tracking, and deal approval workflows.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

5+ years of experience in management consulting or as a Program Manager or Chief of Staff in telecom, RevOps, or strategy and operations.
Proven track record leading highly visible, cross-functional programs across business, technical, legal, and financial stakeholders.
Demonstrated expertise driving end-to-end process improvements by integrating policies, business processes, IT/systems tools, and operational controls.
Direct experience standing up operating models, team cadences, and operational documentation (runbooks, frameworks, ROEs).
Proven track record in designing enablement content and driving organizational change.
Experience driving Run-the-Business (RTB) cadences, OKR tracking, and operational reporting.
Strong capability in process mapping, business case writing, and translating complex operational needs into IT system specs.
Sharp written and verbal communication skills with experience presenting to executive leadership.
Strong analytical proficiency using data tools (Excel/Google Sheets, SQL, or Looker) to measure performance and policy compliance.
Team player who thrives in a fast-paced environment.

Desired:

Background in management consulting, high-growth tech, or global telecom environments.
Six Sigma or formal Program / Process Management / Prosci Change Management certification.
Operational experience within commercial Deal Desks, supplier QBR management, or revenue assurance.
Domain knowledge of A2P SMS, international voice/messaging, carrier billing, or AIT/IRSF fraud frameworks.
Familiarity with workflow and dashboarding tools (Airtable, Jira, Confluence) and operational automation (Python, Coefficient, AI tooling).

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

- $90,800.00- $113,500.00
- Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 1, 2026 but may change based on business needs.

Apply About employer

More about this job

Responsibilities

The Program Manager will lead cross-functional governance initiatives and design operational models to optimize the global telecom carrier ecosystem. They are responsible for maintaining executive visibility, managing team run-the-business cadences, and driving data-informed process improvements.

Requirements

Candidates must have 5+ years of experience in management consulting, program management, or strategy and operations within telecom or tech sectors. Proficiency in data tools like SQL or Looker and a proven track record of leading cross-functional programs and organizational change are required.

Skills

Program management
Governance
Telecom operations
Change management
Data analysis
Process improvement
Executive communication
SQL
Looker
Business intelligence
Strategy and operations
Run-the-business (RTB)
OKR tracking
Cross-functional leadership
Policy development
Risk management

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Carrier Operations
Governance
Telecom
RevOps
Management Consulting
Chief of Staff
Change Management
Data-informed
Run-the-Business
OKR
SQL
Looker
A2P SMS
Fraud frameworks
Airtable
Jira
Confluence
Python
Business Intelligence
Process Mapping
Executive Reporting
Supply Chain
Revenue Assurance
Cross-functional
Operational Maturity
Strategy
Data Quality
Policy Implementation
Stakeholder Management

Report this job