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Added 6 mins ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…play an integral role in providing insightful and meaningful data on financial performance in order to facilitate decision making and strategic…
Added 6 mins ago
K(
Founding Product Manager
Klarify (YC P26)
Canada
- Full-time
Own the roadmap and each feature end to end. Decide what we build next using customer research and product data, and make sure it works before it ships.
Added 6 mins ago
RG
Finance Business Partner
Rohit Group
Ottawa, ON
- Full-time
On a monthly basis provide variance analysis for actuals vs. budget and forecast, focus is on interpretation of the data & responsible for operational explanations.
Added 7 mins ago
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Software Engineering SMTS
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…agents find and act on the right data.We are looking for a Lead Software Engineer to help us build agentic experiences for product setup and configuration. You will help design a core agent…
Added 22 mins ago
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Software Engineer - Model Performance Systems
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
A Love for Systems & Hardware: You aren’t just interested in the AI; you want to understand GPU memory subsystems, InfiniBand, and how data moves across a cluster.
Added 22 mins ago
MN
Client Data Analyst II
Mosaic North America
Toronto, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 22 mins ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Own and lead Voice AI product areas end-to-end - from architecture and system design through implementation, rollout, and long-term production operations.
Added 22 mins ago
MN
Client Data Analyst II
Mosaic North America
Mississauga, ON
- Full-time
The Client Data Analyst II (analyst) position is responsible for partnering with our clients and teams to drive their initiatives with strategy, analytics and actionable insights,…
Added 22 mins ago
B
Software Engineer - Model Performance Systems
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
A Love for Systems & Hardware: You aren’t just interested in the AI; you want to understand GPU memory subsystems, InfiniBand, and how data moves across a cluster.
Added 22 mins ago
K
Sr. Brand Manager (KT by Knix)
Knix
Toronto, ON
- From $110,000 CAD / year
- Full-time
Commercially Minded & Data-Informed: A mindset that balances long-term brand building with commercial performance, comfortable using data and insights to challenge assumptions and drive…
Added 22 mins ago
U
Data Entry
UPS
Calgary, AB
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
U
Data Entry
UPS
Calgary, AB
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
M
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Toronto, ON
- Contract
closely with client’s groups to assess current data analytics and
Added 22 mins ago
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RQ11731 - Business Analyst - Senior
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Toronto, ON
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business, functional, non-functional, data, reporting, integration, and
Added 37 mins ago
Sr. Network Designer
Rogers Communications
Brampton, ON · Toronto, ON
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Added 51 mins ago
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Master Data Mgmt Analyst
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Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 51 mins ago
S
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SSENSE
Montreal, QC
- Full-time
Added 1 hour ago
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Facility Services Manager
BGIS
Calgary, AB
- Full-time
…service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
H
Senior Finance Business partner
Hays
Montreal, QC
- $115,000 to $145,000 CAD / year
- Full-time
…operations. The role focuses on translating financial and operational data into meaningful insights that drive profitability, efficiency, and informed…
Added 1 hour ago
BC
Digital Construction and Innovation Coordinator
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· Provide field verification data for coordination meetings, constructability reviews, issue resolution, and model-based decision-making.
Added 1 hour ago
PE
Intermediate Forest Analyst
PRI Engineering
Vancouver, BC
- Full-time
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Added 1 hour ago
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Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The successful candidate will lead a centralized coordination function that ensures injured workers are triaged, treated, and supported through return-to-work in a timely, consistent, and…
Added 1 hour ago
S
Associate Manager, Brand Marketing
Shiseido
Markham, ON
- $75,000 to $85,000 CAD / year
- Full-time
Lead the planning and execution of paid media programs, including retailer co-op media and national brand campaigns, ensuring alignment with brand priorities, product launches, and…
Added 1 hour ago
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Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
…excellence within Accounts Payable and T&E. This position will lead complex investigations into recurring issues, deliver actionable insights on efficiency, standardization, and process…

Twilio

Senior Program Manager, Talent Development

Remote, Canada

Remote

$99,760-$124,700.00 CAN · Full-time

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Applications open in a new tab.

Job details

Pay: $99,760-$124,700.00 CAN
Job type: Full-time
Workplace: Remote
Experience: 2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Posting language: English
Posted: Oct 28, 2026

Original job description

See yourself at Twilio

Join the team as Twilio’s next Sr. Program Manager, Talent Development

About the job

This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a strategic thought partner and program lead for flagship development initiatives, you will be a key leader in the evaluation, design, and execution of learning content.

Reporting to the Senior Director of Talent Development, you will support the continued growth of Twilions by architecting and optimizing existing programming while evaluating new tools to empower learning teams across the organization. The ideal candidate operates at a strategic level while staying deeply involved in the details of day-to-day development optimization to enhance employee engagement and retention.

Responsibilities

In this role, you’ll:

Design, lead, and evolve high-visibility talent development programs that drive continuous growth and professional excellence for all Twilions globally.
Act as a strategic advisor to HRBPs and senior leaders, establishing an organization-wide mandate to assess capability gaps and deploy targeted learning solutions globally.
Own the end-to-end lifecycle of flagship development initiatives - from needs assessment and instructional design to global facilitation, impact measurement, and continuous iteration.
Define and champion a global learning strategy, collaborating with stakeholders to systematically close critical skill gaps across all business units.
Apply expert-level knowledge of modern learning science and AI-driven tools to architect scalable development experiences that resonate across a diverse, global workforce.
Maximize global engagement and participation in talent development initiatives through compelling communications, recognition, and robust support for internal career mobility.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
10+ years in L&D, program design, and facilitation, with at least 7+ years in digital learning innovation.
2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Proven track record managing vendor partnerships and navigating the learning tech ecosystem.
Strong experience with learning analytics, dashboards, and KPIs to drive data-informed decisions.
Track record of leading cross-functional pilots from concept to scaled implementation in fast-paced environments.
Executive presence with the ability to communicate project plans and development outcomes to cross-functional stakeholders.
Experience managing vendor partnerships in the learning tech ecosystem.
Comfort operating independently and making high-impact decisions in ambiguous environments.
Willingness to travel for in-person training (approx. one trip per quarter).
Proven ability to facilitate training sessions in an engaging, effective, and inclusive manner for diverse global audiences.

Desired:

Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
Experience influencing adoption of new technologies in large, complex organizations.
Exceptional organizational and project management skills
Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

$99,760-$124,700.00 CAN
Target Bonus Percentage 15%

Apply About employer

More about this job

Responsibilities

The Senior Program Manager will design and lead high-impact talent development programs to drive professional excellence and skills growth globally. They will act as a strategic advisor to HRBPs and senior leaders to deploy targeted learning solutions and close critical skill gaps.

Requirements

Candidates must have at least 10 years of experience in L&D and program design, including 7+ years in digital learning innovation and 4+ years in instructional design. A bachelor's degree is required, with preference given to those holding advanced degrees or professional certifications in HR or Organizational Development.

Skills

Program management
Talent development
Instructional design
Learning science
AI-driven tools
Learning analytics
Vendor management
Facilitation
Strategic planning
Data-informed decision making
Cross-functional leadership
Project management
Change management
Stakeholder management
Professional development

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Talent Development
Program Management
Instructional Design
Learning Science
Artificial Intelligence
Learning Analytics
Vendor Partnerships
HRBP
Professional Excellence
Global Workforce
KPIs
Dashboards
Change Management
Cross-functional
Organizational Development
Career Mobility
Digital Learning
Facilitation
Strategic Planning
Employee Engagement

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