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Added 1 day ago
A&
Director - Performance Improvement - Transactions Advisory Group - Canada
Alvarez & Marsal
Toronto, ON
- $135,000 CAD / year
- Full-time
…the next 2–4 years. We offer outstanding opportunities for career progression and leadership development. Our leadership team is committed to supporting your professional journey through…
Added 1 day ago
NB
Senior Director Communications Transformation
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director, Communications Transformation in the Culture, Community and Voice of the Organization team at National Bank means acting as a strategic leader in the…
Added 2 days ago
FC
ENGINEERING LEAD POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
…and air, you'll play a critical role in modernizing travel technology, driving innovation, and harnessing AI to improve engineering…
Added 2 days ago
FC
SENIOR BUSINESS ANALYST – POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
Research customer and prospect needs across large-market and SME travel programs to inform future product and program development
Added 2 days ago
Member Advisor
Affinity Credit Union
Davidson, SK
Digital Education: Leverage technology to enhance the overall member experience by educating members on our digital channels, offering technology support and troubleshooting, as well as…
Added 2 days ago
AC
Part Time Member Advisor
Affinity Credit Union
Birch Hills, SK
- Part-time
Digital Education: Leverage technology to enhance the overall member experience by educating members on our digital channels, offering technology support and troubleshooting, as well as…
Added 2 days ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
Strategy development and decision support - Lead the development and evolution of strategies for CIBC’s banking centre and advisor channels. Connect client, market, operational, and…
Added 2 days ago
RV
Senior Hardware Engineer-Platforms
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are…
Added 2 days ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
Strategy development and decision support - Lead the development and evolution of strategies for CIBC’s banking centre and advisor channels. Connect client, market, operational, and…
Added 2 days ago
CO
Project & Business Analyst (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
Here, your well-being matters. We invest in your future with comprehensive benefits, a secure pension, and meaningful career development opportunities, along with flexibility through a…
Added 2 days ago
Civil Engineer
Rogers Communications
Vancouver, BC
Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each…
Added 2 days ago
A
Quality Assurance Analyst (18-month temp)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 days ago
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FY27 Intern - Telemetry Firmware, Driver and Tools Developer Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 2 days ago
RB
Banking Advisor
Royal Bank of Canada
Fort Frances, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…
Added 2 days ago
A
Senior Compensation Specialist
ATB
Remote, Canada
- Full-time
- Remote
Digital & Systems Literacy: Expertise using compensation technology platforms - specifically SAP SuccessFactors - along with proficiency in modern productivity tools such as Google…
Added 2 days ago
A
AI Literacy and Community Manager
ATB
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 2 days ago
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Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 2 days ago
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Senior Manager, Marketing Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Conduct performance reviews and career development conversations
Added 2 days ago
A
Senior Manager, Performance Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Conduct performance reviews and career development conversations
Added 2 days ago
A
Senior Manager, Marketing Analytics (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Conduct performance reviews and career development conversations
Added 2 days ago
NS
IMIT Business Analyst - Registration, Switchboard & Data Quality
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
Reporting to the IM/IT Business Program Manager, Registration, Switchboard & Data Quality, the IM/IT Business Analyst will be committed to a high standard of performance and is responsible…
Added 2 days ago
OH
Senior Specialist, Technical-1
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 2 days ago
AA
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus Aircraft
Montreal, QC
- Full-time
Diriger la livraison de portefeuilles de projets complexes (CapEx/OpEx) dans le respect des délais, des budgets et des standards de qualité (Digital Gates)`;
Added 2 days ago
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Developer
Capco
Toronto, ON
- Full-time
At Capco, we're looking for a Developer with experience in API development, Python, artificial intelligence (AI), and prompt engineering to join our Technology & Engineering practice in…
Added 2 days ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…questions, assisting with transactions, guiding clients through digital banking options, and connecting them with the right solutions and team members to support their financial goals. In…

Twilio

Senior Program Manager, Talent Development

Remote, Canada

Remote

$99,760-$124,700.00 CAN · Full-time

Apply About employer

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Job details

Pay: $99,760-$124,700.00 CAN
Job type: Full-time
Workplace: Remote
Experience: 2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Posting language: English
Posted: Oct 28, 2026

Original job description

See yourself at Twilio

Join the team as Twilio’s next Sr. Program Manager, Talent Development

About the job

This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a strategic thought partner and program lead for flagship development initiatives, you will be a key leader in the evaluation, design, and execution of learning content.

Reporting to the Senior Director of Talent Development, you will support the continued growth of Twilions by architecting and optimizing existing programming while evaluating new tools to empower learning teams across the organization. The ideal candidate operates at a strategic level while staying deeply involved in the details of day-to-day development optimization to enhance employee engagement and retention.

Responsibilities

In this role, you’ll:

Design, lead, and evolve high-visibility talent development programs that drive continuous growth and professional excellence for all Twilions globally.
Act as a strategic advisor to HRBPs and senior leaders, establishing an organization-wide mandate to assess capability gaps and deploy targeted learning solutions globally.
Own the end-to-end lifecycle of flagship development initiatives - from needs assessment and instructional design to global facilitation, impact measurement, and continuous iteration.
Define and champion a global learning strategy, collaborating with stakeholders to systematically close critical skill gaps across all business units.
Apply expert-level knowledge of modern learning science and AI-driven tools to architect scalable development experiences that resonate across a diverse, global workforce.
Maximize global engagement and participation in talent development initiatives through compelling communications, recognition, and robust support for internal career mobility.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
10+ years in L&D, program design, and facilitation, with at least 7+ years in digital learning innovation.
2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Proven track record managing vendor partnerships and navigating the learning tech ecosystem.
Strong experience with learning analytics, dashboards, and KPIs to drive data-informed decisions.
Track record of leading cross-functional pilots from concept to scaled implementation in fast-paced environments.
Executive presence with the ability to communicate project plans and development outcomes to cross-functional stakeholders.
Experience managing vendor partnerships in the learning tech ecosystem.
Comfort operating independently and making high-impact decisions in ambiguous environments.
Willingness to travel for in-person training (approx. one trip per quarter).
Proven ability to facilitate training sessions in an engaging, effective, and inclusive manner for diverse global audiences.

Desired:

Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
Experience influencing adoption of new technologies in large, complex organizations.
Exceptional organizational and project management skills
Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

$99,760-$124,700.00 CAN
Target Bonus Percentage 15%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Apply About employer

More about this job

Responsibilities

You will design, lead, and evolve high-impact talent development programs to drive professional excellence and continuous growth for employees globally. Additionally, you will act as a strategic advisor to HRBPs and senior leaders to deploy targeted learning solutions and close critical skill gaps.

Requirements

The role requires a bachelor's degree and over 10 years of experience in L&D, program design, and facilitation, including specific expertise in instructional design and AI-driven learning innovation. Candidates must demonstrate executive presence, strong project management skills, and the ability to manage vendor partnerships in a fast-paced environment.

Skills

Talent development
Program management
Instructional design
Learning science
AI-driven tools
Learning analytics
Vendor management
Cross-functional leadership
Global facilitation
Strategic planning
Employee engagement
Career mobility
Data-informed decision making
Project management
Stakeholder management

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Remote locations

Ontario, Canada
British Columbia, Canada
Alberta, Canada

Remote locations (standardized)

Alberta, Canada
British Columbia, Canada
Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Talent Development
Program Management
Instructional Design
Learning Science
Artificial Intelligence
Learning Analytics
HRBP
Professional Excellence
Global Strategy
Vendor Management
KPIs
Dashboards
Cross-functional
Employee Retention
Career Mobility
Learning Tech Ecosystem
Facilitation
Strategic Advisor
Needs Assessment
Continuous Iteration

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