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Added 2 mins ago
INS/Senior Consultant - Life Insurance - CAN
Infosys
Canada
…state, root cause analysis, developing insights, identifying solutions, and designing future…
Added 2 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
…relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple…
Added 2 mins ago
PV
Senior Director - Customer Analytics, Data & AI
Pet Valu
Markham, ON
- Full-time
Foster innovation through experimentation with emerging analytical techniques, machine learning solutions, and decision intelligence capabilities.
Added 2 mins ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
…and scope, and working with different personalities to find solutions. Experience in website projects or digital marketing is an asset, along with a willingness to learn, openness to…
Added 2 mins ago
N
Customer Service Representative
Nutreco
St. Marys, ON
- Full-time
…Future guides us in delivering high‑quality, sustainable feed solutions to a growing world. In this analytical, service‑driven role, you will help ensure seamless feed program execution for…
Added 2 mins ago
TI
Software Engineer
Trimble Inc.
Kamloops, BC · Canada - Kamloops, BC
- Full-time
Architect and deliver scalable, secure cloud-native solutions across front-end interfaces, backend services, and relational databases.
Added 2 mins ago
TR
Privacy Operations Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Added 2 mins ago
GG
Sales Representative
Great Gulf
Orangeville, ON
- Full-time
…dedication of our people. If you’re excited to build meaningful solutions and make an impact, we’d love to hear from…
Added 2 mins ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
…to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream…
Added 2 mins ago
SP
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
- Full-time
Data Foundation AE (Prime): Total portfolio ownership - drive end-to-end strategy and uncapped ACV growth with two flagship solutions (MuleSoft + Informatica) under one quota.
Added 2 mins ago
SP
SMB Account Executive – Data Foundation (MuleSoft + Informatica) AE or Informatica Specialist AE (Toronto)
Salesforce Partner Canada
Toronto, ON
- Full-time
Data Foundation AE (Prime): Total portfolio ownership - drive end-to-end strategy and uncapped ACV growth with two flagship solutions (MuleSoft + Informatica) under one quota.
Added 2 mins ago
O
Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
…to understand business requirements and deliver reliable IT solutions. The Senior Systems Analyst aligns business applications with complex business-process requirements, considers upstream…
Added 2 mins ago
OB
Marketing Technology Lead Developer
O2E Brands
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a strategic, growth-minded Marketing Technology Lead Developer to own the technical direction and governance of our public-facing digital properties and integrated marketing…
Added 2 mins ago
NR
Associate Buyer
Northern Reflections
Toronto, ON
- Full-time
…administration responsibilities with modern digital tools and AI-driven solutions to improve efficiency, accuracy, and decision-making across the product…
Added 2 mins ago
SM
Service Technician
Swish Maintenance Limited
Winnipeg, MB
- Full-time
…equipment, offering professional-grade, environmentally responsible solutions tailored to our customers’ needs. Our product and service categories include: Hand Hygiene, Surface…
Added 17 mins ago
SL
Student, Software Engineer - Security (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…into the design, development, testing and operation of project…
Added 17 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
Drive the industrialization of AI solutions, moving use cases from proof-of-concept to production-ready platforms with scalability, resiliency, and operational excellence.
Added 17 mins ago
C
Applications Development Intermediate Programmer Analyst
Citi
Mississauga, ON
- Full-time
…mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the…
Added 17 mins ago
C
Project Manager
CAE
Ottawa, ON · Montreal, QC
- Full-time
Identify gaps in customer technical specifications and propose appropriate solutions.
Added 17 mins ago
A
AI Associate Principal - Radioconjugate Discovery
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
…building, deploying, and maintaining software and AI-enabled solutions that accelerate Radioconjugate (RC) Discovery. The AI Associate Principal combines software engineering, data…
Added 17 mins ago
Sr Underwriter, Surety
Aviva
Vancouver, BC
…risk, support profitable growth, and deliver tailored surety solutions for contractors and broker partners. Working closely with accredited brokers and contractor clients, you will ensure…
Added 17 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
Develops solutions to difficult problems, capable of managing outside contractors and being on-call for emergencies.
Added 17 mins ago
IC
Compiler Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…ecosystem that advances performance, scalability, reliability, and developer productivity for AI, HPC, and other demanding workloads, while supporting Intel's commitment to contributing to…
Added 17 mins ago
IC
Senior Compiler Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…ecosystem that advances performance, scalability, reliability, and developer productivity for AI, HPC, and other demanding workloads, while supporting Intel's commitment to contributing to…
Added 32 mins ago
P
Platform Developer
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
…other stakeholders to understand their needs, deliver practical solutions, and share documentation and reusable engineering patterns. With AI integrated into the engineering environment,…

Twilio

Staff Machine Learning Engineer

ON, Canada

$160,320 - $200,400

Apply About employer

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Job details

Pay: $160,320 - $200,400
Experience: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.
Posting language: English
Posted: Oct 26, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team.

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality.

You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software.

Responsibilities

In this role, you’ll:

Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration.
Identify opportunities to leverage small language via fine-tuning/distillation.
Build ML systems that hold up at Twilio scale.
Set standards and tooling for building evals across a range of AI/ML capabilities.
Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.
Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.
Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.
Proficiency in Python programming language.
Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.
Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.
Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.
Strong communication skills and highly effective collaborator who works well with teammates.
Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).

Desired:

Prior experience building evals for autonomous agents and large language models.
Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency.
Prior experience working in a globally distributed team.
Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

$160,320 - $200,400
Target Bonus Percentage 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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More about this job

Responsibilities

You will build foundational AI/ML platform tooling and influence the design of company-wide ML/AI Ops to ensure high-quality, scalable intelligent engagement experiences. The role involves conducting research into LLM inference, implementing orchestration, and setting standards for evaluation metrics across various AI capabilities.

Requirements

Candidates must have 8+ years of applied ML/AI experience with a track record of owning ambitious systems end-to-end. Proficiency in Python, experience with cloud-based services, and deep knowledge of statistical machine learning and LLMs are required.

Skills

Machine Learning
Artificial Intelligence
Python
LLM Ops
ML Ops
AWS
GCP
Azure
Transformer models
Statistical machine learning
Cloud-based services
Data engineering
System architecture
Technical leadership
Evaluation metrics

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program
Incentive programs
Commissions
Equity grants

Visa sponsorship

Not detected in the job text

Keywords

Machine Learning
Artificial Intelligence
LLM
ML Ops
LLM Ops
Python
AWS
GCP
Azure
Transformer Models
Cloud Computing
Data Engineering
Inference
Orchestration
Fine-tuning
Distillation
Autonomous Agents
Software Engineering
Scalability
Evaluation Metrics
GitHub Copilot
Claude
Codex
Cursor
System Design
Technical Leadership
Remote-first
Communication
Collaboration
Data Stores

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