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Added 8 mins ago
TW
Senior Support Engineer
Town Web
Remote, Canada
- Full-time
- Remote
…turn what you learn into better documentation and a better…
Added 2 hours ago
GF
Spanish Speaking Key Account Manager (SaaS)
Global Fleet Management
Burnaby, BC
- Full-time
The Key Account Manager is the primary owner of the customer relationship for assigned enterprise accounts. The role focuses on proactive account management, issue resolution, and ensuring…
Added 4 hours ago
PS
Product Owner / Senior Product Owner, GenAI and Digital Workplace (Temporary – 12 months)
Public Sector Pension Investment Board
Montreal, QC
- Full-time
The Product Owner / Senior Product Owner plays a key role within the agile GenAI & Digital Workplace team to maximize the value delivered by the Technology, Data and Operations (TDO) group…
Added 4 hours ago
Sr Product Manager
Rogers Communications
Toronto, ON
We are on the lookout for a seasoned Senior Product Manager to spearhead our self-serve digital platforms. In this role, you will be the product owner for both Mobile App and Web…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 11 hours ago
V
Scrum Master (Agile Lead)
Vosker
Montreal, QC
- Full-time
In collaboration with Product Owners, ensure alignment between technical objectives and operational constraints.
Added 21 hours ago
A
Business Analyst – AI and Digital Product Delivery [AQ-20669]
Aquent
Toronto, ON
- $51 to $64 CAD / hour
- Contract
…at the exciting intersection of Business Analysis, digital product delivery, AI/automation, and change management. You will be instrumental in ensuring that these advanced solutions not…
Added 1 day ago
T
Staff Software Engineer
Twilio
Remote, Canada
- Full-time
- Remote
BE AN OWNER: Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.
Added 1 day ago
WL
Production Technician 1
Wainbee Limited
Pointe-Claire, QC
- Full-time
Provide customers with technical guidance, product recommendations, and practical solutions to improve equipment performance and reliability
Added 1 day ago
PSR Catalog & TM Forum Enterprise Architect
Prodapt
Canada
…the architecture, governance, and end-to-end design of the Product-Service-Resource (PSR) catalog model across the customer lifecycle, from Day -1 Catalog Authoring through Day 0 Buy, Day 1…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 1 day ago
EI
Software Development Manager
EBlock Inc.
Canada
- $160,000 to $180,000 CAD / year
- Full-time
…from it. It is deliberately inward-facing. It does not carry product ownership, executive and stakeholder reporting, or broader organizational planning, and cross-team work happens engineer…
Added 1 day ago
JB
Jr. Project Manager - Jayman Living Mixed Use
Jayman Built
Calgary, AB
- $80,000 to $90,000 CAD / year
…master planned community that will have multiple home styles and product types to fit every life stage and lifestyle including retail and professional sites. Your role will be involved with…
Added 1 day ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
Act as the primary owner of the sales support Jira service desk, triaging, tracking, and managing internal and external technical sales requests, such as solution building and modelling.
Added 1 day ago
SE
Manager, Product Management (Mobile Enhancements)
Samsung Electronics
Mississauga, ON
- Full-time
The incumbent is responsible to drive the product related business decisions over the life cycle of the products in the Wearable and Accessories (Mobile Enhancements) category and will work…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
…solution delivery vendors, and other stakeholders to support product strategy, user experience, content strategy, agile delivery, business analysis, research, usability, accessibility, and…
Added 1 day ago
R
Lead Financial Engineer, Software
RBC
Toronto, ON
- Full-time
Product Strategy: Assist the Product Owner in prioritizing the quantitative roadmap based on business value and technical feasibility.
Added 1 day ago
CC
Business Analyst - Senior(Senior BA L3 | Must-Have: Agile/Scrum, UX/UI, Wireframing, WCAG 2.1, JIRA/Azure DevOps | Eval: Tech (40%), People (30%), Analytical (30%))
CCI- Computer Consultants International, Inc.
Toronto, ON
- Contract
· Developing product design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, product prioritization and phasing strategies,…
Added 1 day ago
EI
Analyste commercial
Emplo Inc.
Gatineau, QC
- Full-time
A minimum of 3 years experience in a business analyst or product owner role or any other related role;
Added 1 day ago
RB
Lead Financial Engineer
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
Product Strategy: Assist the Product Owner in prioritizing the quantitative roadmap based on business value and technical feasibility.
Added 2 days ago
Network & Systems Support Specialist Trainee CANADA
CLAAS
Regina, SK
Provides advanced IT Network troubleshooting within the Region and escalate (Network) related technical issues and user complaints in a timely and effective manner to Product Owner.

Twilio

Staff Software Engineer

Remote, Canada

Remote

Base Pay: $160,320.00 - $200,400.00 · Full-time

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Applications open in a new tab.

Job details

Pay: Base Pay: $160,320.00 - $200,400.00
Job type: Full-time
Workplace: Remote
Experience: 12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.
Posting language: English
Posted: May 19, 2026

Original job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Staff Software Engineer.

About the job

The Compliance Experiences team sits at the heart of the Twilio platform, owning two critical domains: Phone Numbers and Compliance (KYC).

In 2026, "getting a phone number" is no longer a simple API call; it requires sophisticated orchestration across global phone number inventory, real-time identity verification, regulatory compliance, and operational tooling at massive scale.

Twilio’s KYC Platform, the gateway to accessing all of Twilio’s communication APIs, enables customers to securely provision and operate communication services globally while navigating complex, constantly evolving regulatory requirements.

As a Staff Software Engineer (P4), you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio’s compliance footprint. You will collaborate with cross functional teams and stakeholders across Twilio who rely on your team's APIs, services, and tooling to operate efficiently.

You will embrace AI-driven development workflows, using LLMs and agentic tools to accelerate code generation, improve test coverage, and translate complex regulatory requirements into executable logic. Your mission is to turn ambitious designs into production-grade features.

Responsibilities

In this role, you’ll:

DRAW THE OWL: Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.
ACCELERATE WITH AI: Lead by example in using AI coding assistants (GitHub Copilot, Anthropic Claude, or internal LLMs) to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping. You will be measured on your ability to amplify your own output and the team's velocity through AI augmentation.
BE AN OWNER: Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.
WEAR THE CUSTOMER’S SHOES: Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.
EMPOWER OTHERS: Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning. Teach the team how to move from "writing code" to "reviewing and orchestrating AI-generated logic" without sacrificing security or quality.
RUTHLESSLY PRIORITIZE: Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities and lead the team through complex production incidents with a focus on long-term remediation.
WRITE IT DOWN: Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.
Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).
Architectural Mastery: Deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing "five-nines" (99.999%) resilient systems.
AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery. You should be comfortable discussing how you use LLMs for architectural brainstorming, debugging, and code synthesis.
API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.
Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).
Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.
Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.

Desired:

Telecom Domain Expertise: Experience with telephony protocols, local number porting (LNP), or global regulatory compliance frameworks.
Platform Thinking: Experience building "internal platforms" that enable other developer teams to move faster.
Agentic Systems: Experience building or integrating AI agents into internal developer platforms or automated ops workflows.

Location

This role will be remote and based in the British Columbia, Alberta, Ontario - Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:
Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

Base Pay: $160,320.00 - $200,400.00
Bonus : 15% of base pay

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until 30th November, 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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More about this job

Responsibilities

Lead the architecture and technical roadmap for the Compliance Experiences team, transitioning legacy systems into a modern, distributed microservices architecture. Drive technical excellence and mentor staff while leveraging AI-driven workflows to accelerate development and ensure high-scale reliability.

Requirements

Requires 12+ years of experience in designing and developing highly available, secure, mission-critical cloud-native distributed systems. Expert proficiency in Java or Go and deep knowledge of AWS ecosystems are essential for this role.

Skills

Java
Go
AWS
Microservices
Distributed systems
Kubernetes
Terraform
CI/CD
API development
System architecture
Technical leadership
Mentorship
Cloud-native infrastructure
Data processing
AI-driven development
Regulatory compliance

Benefits

Competitive pay
Generous time off
Parental leave
Wellness leave
Healthcare
Retirement savings program

Visa sponsorship

Not detected in the job text

Keywords

Staff Software Engineer
Microservices
AWS
Java
Go
Lambda
EKS
DynamoDB
Kafka
Kubernetes
Terraform
CI/CD
API
Distributed Systems
Cloud-native
KYC
Compliance
Telecommunications
AI-driven development
LLMs
GitHub Copilot
Anthropic Claude
System Architecture
Scalability
Security
Technical Roadmap
Mentorship
Remote-first
Agile
Software Engineering

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