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Added 4 mins ago
MC
Manager, Community (Ontario)
MS Canada
London, ON
- $68,000 to $72,000 CAD / year
- Full-time
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 4 mins ago
BG
Launch and Project Management - Placement Year
BMW Group
Goodwood, ON
- Internship
The Launch and Change Management function is responsible to successfully manage all product changes and new product introductions, including Bespoke into the manufacturing process. The…
Added 4 mins ago
MC
Manager, Community (Ontario)
MS Canada
Ottawa, ON
- $68,000 to $72,000 CAD / year
- Full-time
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 4 mins ago
EW
Program Manager
Equus Workforce Solutions
Bath, ON
- Full-time
The Program Manager reports to the Project Director for a given region and provides leadership through planning, implementing, coordinating, and evaluating Agilec sites/projects to ensure…
Added 4 mins ago
P
Project Manager
ProxyLink
Toronto, ON
- $110 to $115 CAD / hour
- Contract
Manage multi-year, multi-million-dollar projects, including financial planning, forecasting, budget tracking, resource management, scope management, risk mitigation, and change control.
Added 4 mins ago
MC
Manager, Community (Ontario)
MS Canada
Toronto, ON
- $68,000 to $72,000 CAD / year
- Full-time
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 4 mins ago
HO
IT Project Manager (Software, Business Transformation)
Hydro One
Toronto, ON
- Contract
Build collaborative partnerships with project sponsors and teams to enable resource demand planning, change management, and project planning decisions
Added 5 mins ago
Assistant Manager, Product Management Design & Solutions
Scotiabank
Toronto, ON
The Assistant Manager, Product Management Design & Solutions supports delivery of the Global AML Transformation program & assigned projects and day to day support activities. Working…
Added 5 mins ago
MC
Manager, Community (Atlantic Canada)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Atlantic Canada)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
MC
Manager, Community (Ontario)
MS Canada
Remote, Canada
- Full-time
- Remote
…to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We…
Added 5 mins ago
RE
Assistant Project Manager
Rising Edge Group
Regina, SK
- Full-time
Administer project changes in accordance with established change management procedures, ensuring accurate documentation and clear communication to the Client and project team.
Added 5 mins ago
Delivery Manager
Government of Alberta
AB
The Platforms branch is looking for a Delivery Manager. Reporting to the Director, Platforms Operations, the Delivery Manager oversees the onboarding, change management, and business…
Added 5 mins ago
Product Manager Senior - Supply Chain Technology
Acuity Inc.
Brossard, QC
Acuity is seeking a Senior Product Manager – Product Management Tech (Supply Chain) to own the strategy, roadmap, delivery, and continuous improvement of technology products supporting…
Added 20 mins ago
V
Stock Administrator - Holt Renfrew
Valentino
Vancouver, BC
- $21 to $23 CAD / hour
This role is a full time role with benefits. The hourly rate for this role is between $21-$23 CAD ( it is based on experience and subject to change).
Added 20 mins ago
SV
Food Services Manager Long Term Care, Perm Full-Time, (Int/Ext)
Schlegel Villages
Mississauga, ON
- Full-time
Erin Mills Lodge has an exciting opportunity for a Food Service Manager to join their team.
Added 20 mins ago
UH
Senior Project Manager
University Health Network
Toronto, ON
- Full-time
Seeking an experienced Senior Project Manager to lead the end-to-end implementation and launch of multiple lottery programs, including the development and coordination of detailed launch…
Added 20 mins ago
R
Project Coordinator
REXEL
Edmonton, AB
- Full-time
…providing advice and guidance as required. Reporting to the Project Manager, you will provide a wide range of administrative support to the Project Management…
Added 20 mins ago
HR
Environmental Attendant, Operating Room
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…Friday 9 am - 5 pm including alternating weekends - subject to change as per Article 3 – Management…
Added 34 mins ago
RR
Manager, Origination Analytics
REV Renewables
Oakville, ON
- $140,000 to $170,000 CAD / year
- Full-time
…structure, contract terms, and recommended bidding strategy to Sr…

Closed listing

TwinThread

Customer Success Project Manager

Halifax, NS, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 30, 2026
Experience: 10+ years of high tech project management experience
Posting language: English
Posted: Sep 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

CUSTOMER SUCCESS PROJECT MANAGER

Job Description

Location: Halifax, Nova Scotia preferred; flexible for the right candidate

We are a team of industrial software technology veterans solving really hard data science and machine learning challenges. Our clients are Fortune 500 companies you have definitely heard of. We're VC backed, growing like crazy, and searching for a great, Customer Success Project Manager to help our customers achieve their goals while

helping TwinThread profitably grow.

About TwinThread

The 30% efficiency rate gap between best-in-class and average factories represents a huge growth opportunity. TwinThread’s platform enables industrial OEMs, manufacturers, and service providers to drastically improve their efficiency by taking

action on insights enabled by machine learning.

What does that mean? Consider a Fortune 500 company with 1,000 mechanically identical assembly lines, some performing really well, others not as much. Performance variations might be explained by any number of factors. Often, these factors can be adjusted which leads to massive efficiency gains, but it’s difficult to pinpoint exactly what changes should be made and what those change effects will be.

Enter TwinThread. Our platform enables users to first, through automated ML (rapidly combing through terabytes of data), identify opportunities for improvement, analyze change impact, and implement them, all through a visual programming IDE saving a typical customer millions of dollars annually.

Are you excited to help our customers achieve game-changing results in record time via solid project management? If you're a self-motivated individual and are looking for a fun, rapidly growing tech start-up, this is the job for you.

Job Description

If you live and breathe customer success and love a start-up environment, we want to talk to you. We are looking for a Customer Success Project Manager to coordinate all TwinThread implementations ensuring they deliver on time and on budget while meeting customer expectations. We are looking for a proven implementation project manager. The ideal candidate will take the lead in optimizing our customer success implementation structure to ensure rapidly delivered customer results; with repeatable, ever more efficient outcomes. Day-to-day, you will project manage each of our customer projects, including backlog management, overall schedule management, customer communications, and internal team coordination. Your key points of contact will be our customer success consultants and our customers. You are adaptable, organized, data-driven, and a clear communicator of both good and bad news. You are the ultimate team player who understands the mission is both customer and company success. You are passionate about applying your project management skills in an adaptive start-up environment.

Daily Responsibilities Include

Manage all customer success projects including:

Maintain project schedules, both initial and ongoing
Work Breakdown
Backlog Management
Customer Coordination
Internal team communications
Risk Mitigation
Status Updates
Escalations

Develop templates and best practices to ensure the best, most rapid results

Required Experience

10+ years of high tech project management experience
PMP certified
Bachelor’s Degree or higher
Strong analytical skills

Ideal Experience

Experience with industrial automation or machine learning solutions
Experience project managing SAAS projects

APPLICATION FOR CUSTOMER SUCCESS PROJECT MANAGER POSITION

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About

TwinThread, Inc. is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:

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About employer

More about this job

Responsibilities

Manage customer implementation projects from planning through delivery, including schedules, work breakdowns, backlogs, customer communications, internal coordination, risk mitigation, status updates, and escalations. Improve implementation structures, templates, and best practices to deliver customer results more rapidly and consistently while supporting profitable company growth.

Requirements

Requires 10 or more years of high-tech project management experience, PMP certification, a bachelor's degree or higher, and strong analytical skills. Experience with industrial automation or machine learning solutions and managing SaaS projects is considered ideal.

Skills

Project Management
Customer Success
Implementation Management
Backlog Management
Schedule Management
Customer Coordination
Internal Team Coordination
Risk Mitigation
Status Reporting
Escalation Management
Analytical Skills
Communication
Process Optimization
SaaS Project Management
Industrial Automation
Machine Learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Project Management
PMP Certification
High-Tech
Implementation Projects
Project Schedules
Work Breakdown
Backlog Management
Customer Coordination
Internal Team Coordination
Risk Mitigation
Status Updates
Escalation Management
Process Optimization
Templates
Best Practices
Analytical Skills
Industrial Automation
Machine Learning
SaaS
Industrial Software
Data Science
Automated Machine Learning
Visual Programming IDE
Manufacturing

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