Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,784
Employers: 487

Advertised starting pay

Average starting payCAD / hour: $18.38Across 234 listings
Average starting payCAD / year: $45,945Across 45 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%130 listings
On-site: 91%1,621 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (193), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

Save this search

Added 1 month ago
Attractions - Customer Service Representative
Clifton Hill - Fun By the Falls
Niagara Falls, ON
Added 1 month ago
Customer Service Agent 2-Newmarket- Part Time - Perm - Non -Bilingual 1
Serco
Newmarket, ON
Part-time
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of…
Added 1 month ago
Customer Service Representative
RBGlobal
Garson, MB
Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 8 days ago
Bilingual Customer Service Representative
Grainger Businesses
Montreal, QC · SAINT-LAURENT, Queb
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Bilingual Customer Service Representative
J.D. Irving, Limited
Dieppe, NB
Full-time
Midland Transport is looking for a motivated individual to work as a Bilingual Customer Service Representative based in Head Office Location, Dieppe, NB.
Added 1 month ago
Customer Service Representative/Route Service Representative
Gateway Services Inc
Surrey, BC
$22 to $26 CAD / hour
Full-time
Customer Service Representative/Route Service Representative – Gateway Pet Memorial
Added 1 month ago
Customer Service Associate
Dollar Tree Stores
Renfrew, ON
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
Customer Service Representative
Canadian Bearings
Hamilton, ON
Full-time
…worldwide, and we are looking for skillful, enthusiastic, and customer-focused people to help us realize this vision…
Added 12 days ago
Customer Service Representative
Tenaquip Limitee
Senneville, QC
Full-time
Working with a fast-paced and energetic team, as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 1 month ago
Customer Service Representative
Hertz
AB · Edmonton International Airport, AB
Full-time
We are looking for a full time Customer Service and Sales Associate with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for…
Added 3 months ago
Retail Customer Service Representative
African Lion Safari
Cambridge, ON
Full-time
…take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating kindness, sincerity, and…
Added 1 month ago
Customer Service Representative
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
Full-time
Join Our Team as a Customer Service Representative!
Added 1 month ago
Customer Support Representative - India
Twist Bioscience
Ottawa, Ontario
Full-time
We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our…
Added 1 month ago
Customer Service Representative
Cornerstone Building Brands
Calgary, AB
Full-time
Added 1 month ago
Food Service Customer Service Representative
Circle K
Waasis, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative - Grand Noodle Emporium
AMS of UBC
Vancouver, BC
Position title: Customer Service Representative
Added 1 month ago
Customer Service Representative - Part Time Overnights
Circle K
Bedford, NS
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Burlington, ON
From $17.6 CAD / hour
Part-time
Added 1 month ago
Sales & Customer Service Associate
Aykah
Mississauga, ON
Full-time
Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.
Added 1 month ago
Customer Service Associate (Counter and Warehouse)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Peace River, AB
Full-time
Added 1 month ago
Bilingual Customer Service Representative
Home Hardware Stores Limited
St. Jacobs, ON
Full-time
As a Bilingual Customer Service Representative, you will be responsible for providing fast and accurate operational information and excellent bilingual customer service support to our…
Added 1 month ago
Customer Service Agent-Techniseal, Candiac QC
CRH Canada
Candiac, QC
Full-time
Added 1 month ago
Member Contact Centre Representative
Steinbach Credit Union
Winnipeg, MB
Full-time
Added 2 months ago
Customer Service Representative
Delta Bingo Inc HQ
St. Catharines, ON
$17.6 CAD / hour
Full-time
Job Description - Customer Service Representative

Twist Bioscience

Customer Support Representative - India

Ottawa, ON, Canada

Job type: Full-time
Posting language: English
Posted: Jul 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You’ll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You’ll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience’s products, and reinforce the quality of our brand.

What You’ll Be Doing:

Respond to and resolve product, service and order inquiries and problems via email, chat and phone by:

identifying the cause of the problem
collaborating with other stakeholders to develop a solution
presenting the solution to the customer
following up to ensure the customer is completely satisfied.

Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. Some orders require an advanced understanding of Twist’s product line to process.
Provide information and guidance to help customers:

decide which product to buy
navigate and use our ecommerce website
understand the status of their order

Stay current on the status of key account orders currently in the production pipeline and provide proactive updates to internal stakeholders.
Generate sales quotes for sales reps within Salesforce quote to cash system.
For India position: In addition to responsibilities listed above, provide guidance on Asia region import / export logistics and compliance.
Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.

What You’ll Bring To The Team

Bachelor’s degree, preferably in life sciences or related field.
2-3 years work experience in biotech industry.
2+ years customer-facing experience.
Excellent verbal and written communication skills.
Attention to detail.
Able to multi-task, prioritize, and manage time effectively.
Strong computer skills, familiarity with G-Suite, preferably including Salesforce

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

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More about this job

Responsibilities

Provide high-level customer support by resolving product and order inquiries via email, chat, and phone. Manage sales purchase orders and provide guidance on Asia region import/export logistics and compliance.

Requirements

Requires a Bachelor's degree, preferably in life sciences, with 2-3 years of biotech industry experience. Candidates must have over 2 years of customer-facing experience and proficiency in Salesforce and G-Suite.

Skills

Customer Support
Order Processing
Salesforce
G-Suite
Import/Export Logistics
Compliance
Communication Skills
Time Management
Multi-tasking
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Biotechnology
Genetics
DNA Synthesis
Customer Satisfaction
Salesforce
G-Suite
Import/Export Logistics
Compliance
QMS
ISMS
Ecommerce
Quote to Cash
Life Sciences
APAC

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