Customer service representative jobs in Canada

Find customer service representative jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Oct 8, 2026

Hiring at a glance

View jobs

Open jobs: 2,278
Employers: 454

Advertised starting pay

Average starting payCAD / hour: $18.40Across 242 listings
Average starting payCAD / year: $47,575Across 32 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%29 listings
Hybrid: 5%122 listings
On-site: 93%2,123 listings

Not specified: <1% (4 listings)

Employers hiring include LCBO (515), Circle K (234), Dollar Tree Stores (221).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Canada

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Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 8 days ago
DP
Customer Service Representative
Direct Plus Food Group
Calgary, AB
- $50,000 to $55,000 CAD / year
- Full-time
Added 8 days ago
B
Customer Service Representative
BMO
Red Deer, AB
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 8 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 8 days ago
EC
Customer Service Associate (Counter and Warehouse)
EMCO Corporation
Dawson Creek, BC
- Full-time
Added 8 days ago
KB
Customer Service Associate
Kent Building Supplies
Summerside, PE
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system. Starting…
Added 8 days ago
O
Customer Service Representative (In-Office, not Remote)
Orgill
London, ON
- Full-time
Added 8 days ago
Customer Service Representative
U-Haul
St. Catharines, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 8 days ago
GF
Customer Service Representative (Motivator) - Pickering Liverpool and Kingston
GoodLife Fitness
Kingston, ON · Pickering, ON · Liverpool, NS
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 8 days ago
EC
Customer Service Associate (Counter and Warehouse)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dawson Creek, BC
- Full-time
Added 8 days ago
IG
Customer Service Representative
IPEX Group
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 8 days ago
A
Customer Service Representative
Aliaxis
Canada
- Full-time
Customer Service Representative – Oakville, ON
Added 8 days ago
L
Customer Service Representative (Casual)
LCBO
Red Lake, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them,…
Added 8 days ago
Customer Service Agent - YAM
The Talent Team at Perimeter Aviation
Sault Ste. Marie, ON
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
London, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Seaforth, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Loring, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Sioux Lookout, ON · Temagami, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them,…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Sudbury, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Canada
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Beardmore, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them,…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Thunder Bay, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them,…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Ingersoll, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Strathroy, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with…
Added 9 days ago
L
Customer Service Representative (Casual)
LCBO
Emo, ON
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their…

Twist Bioscience

Customer Support Representative - India

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jul 29, 2026

Original job description

We are looking for passionate customer support representatives to join our rapidly expanding team. You will be responsible for delivering concierge-level, white glove support to our customers and differentiating Twist Bioscience as a biotech industry leader. You’ll interact, support and build strong relationships with a wide range of sales staff including account managers, field application scientists and technical support specialists. You’ll also support a broad range of customers who are engaged in ground-breaking genetics research. Your goal is to achieve high customer satisfaction scores, drive loyalty to Twist Bioscience’s products, and reinforce the quality of our brand.

What You’ll Be Doing:

Respond to and resolve product, service and order inquiries and problems via email, chat and phone by:

identifying the cause of the problem
collaborating with other stakeholders to develop a solution
presenting the solution to the customer
following up to ensure the customer is completely satisfied.

Process sales purchase orders by entering and validating the accuracy of the information provided by customers and sales staff. Resolve any errors effectively and efficiently. Some orders require an advanced understanding of Twist’s product line to process.
Provide information and guidance to help customers:

decide which product to buy
navigate and use our ecommerce website
understand the status of their order

Stay current on the status of key account orders currently in the production pipeline and provide proactive updates to internal stakeholders.
Generate sales quotes for sales reps within Salesforce quote to cash system.
For India position: In addition to responsibilities listed above, provide guidance on Asia region import / export logistics and compliance.
Each Twist employee is responsible for complying with applicable Quality Management System (QMS)/Information Security Management System (ISMS) standards in the execution of their daily activities and ensuring product or service meets regulatory requirements, customer requirements and the established QMS/ISMS policies and procedures.

What You’ll Bring To The Team

Bachelor’s degree, preferably in life sciences or related field.
2-3 years work experience in biotech industry.
2+ years customer-facing experience.
Excellent verbal and written communication skills.
Attention to detail.
Able to multi-task, prioritize, and manage time effectively.
Strong computer skills, familiarity with G-Suite, preferably including Salesforce

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

Apply About employer

More about this job

Responsibilities

Provide high-level customer support by resolving product and order inquiries via email, chat, and phone. Manage sales purchase orders and provide guidance on Asia region import/export logistics and compliance.

Requirements

Requires a Bachelor's degree, preferably in life sciences, with 2-3 years of biotech industry experience. Candidates must have over 2 years of customer-facing experience and proficiency in Salesforce and G-Suite.

Skills

Customer Support
Order Processing
Salesforce
G-Suite
Import/Export Logistics
Compliance
Communication Skills
Time Management
Multi-tasking
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Biotechnology
Genetics
DNA Synthesis
Customer Satisfaction
Salesforce
G-Suite
Import/Export Logistics
Compliance
QMS
ISMS
Ecommerce
Quote to Cash
Life Sciences
APAC

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