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Added 1 hour ago
Electrical & Instrumentation Estimator
Fluor
Vancouver, BC
Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 1 hour ago
Cloud Operations Analyst - Operate
Deloitte
Toronto, ON
Full-time
Diploma or bachelor’s degree in Computer Science, Information Technology, Cloud Computing, or a related field, or equivalent practical experience.
Added 1 hour ago
Salesforce Business Analyst II
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Business Analyst II leads the assessment of client needs in an effort to align business initiatives with information technology solutions, primarily for the ongoing support for UBC s…
Added 1 hour ago
Software Quality Analyst – Medical Devices & SaMD
Light AI
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Bachelor's degree in computer science, software engineering, biomedical engineering, information technology, life sciences or a related field, or equivalent relevant experience.
Added 1 hour ago
Functional Analyst
LifeSavvy Media
Montreal, QC
Full-time
Valnet is seeking a highly analytical, knowledgeable and driven Functional Analyst to join a multi-functional development team. The Functional Analyst will be a key player in bridging the…
Added 2 hours ago
Bus Systems Analyst V
SPECTRAFORCE
Toronto, ON
$75 to $79 CAD / hour
Contract
Preferred/Ideal Candidate Background:The ideal candidate combines hands-on technology delivery experience with deep QRM (or similar) expertise and business knowledge of ALM, IRR and/or FTP…
Added 2 hours ago
Business Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
Contract
The Business Analyst will support the planning, implementation, enhancement, integration, and operational delivery of the Homeless Individuals and Families Information System (HIFIS).…
Added 3 hours ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
Full-time
Stakeholder Management: Acts as a bridge between engineering and operations. Communicates and presents complex information and potential solutions to cross-functional teams and the business…
Added 3 hours ago
Senior Analyst, QC Compliance
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
Full-time
Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions…
Added 3 hours ago
Lead Harness Engineer
Government of Alberta
AB
A university degree in Computer Science, Information Technology, Software Engineering or related field. See below for equivalencies.
Added 3 hours ago
Senior Business Analyst
Symbiotic Digital
Toronto, ON · Willowdale East (Newtonbrook), Ontario
Contract
We are seeking a highly experienced Senior Business Analyst
Added 3 hours ago
Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
Contract
Conduct analytical investigations into system and operational issues and help implement practical solutions.
Added 4 hours ago
Data and Product Analyst (Contract)
PwC
Toronto, ON
Full-time
As a Data and Product Analyst at the Senior Associate level, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include,…
Added 4 hours ago
Information Security Analyst
CAA Club Group
Thornhill, ON
Conduct regular monitoring and analysis of network traffic, system logs, and security alerts to identify potential threats and vulnerabilities in real-time.
Added 4 hours ago
Salesforce Business Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
$7,158.42 to $10,292.25 CAD / month
Full-time
The Business Analyst II leads the assessment of client needs in an effort to align business initiatives with information technology solutions, primarily for the ongoing support for UBC s…
Added 4 hours ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Senior IT Business Systems Analyst is responsible for leading the analysis of business problems and developing requirements, product and process specifications and contribution towards…
Added 4 hours ago
Business Analyst
ProxyLink
Toronto, ON
$80 to $85 CAD / hour
Contract
The successful candidate will provide senior-level business analysis and system analysis services across the full project lifecycle. This role will work closely with business stakeholders,…
Added 4 hours ago
Kubernetes Reliability Engineer
Roche
Mississauga, ON
Full-time
Stakeholder Management: Acts as a bridge between engineering and operations. Communicates and presents complex information and potential solutions to cross-functional teams and the business…
Added 4 hours ago
Business Analyst
University of Alberta
Edmonton, AB
Full-time
The Business Analyst is responsible for proactively meeting and exceeding the diverse needs of the University community. This position works collaboratively with campus partners in the…
Added 4 hours ago
Marketing Operations Analyst - 12 Month Contract
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Connor, Clark & Lunn is looking to hire a Marketing Operations Analyst for a 12 month contract. The Marketing Operations Analyst provides operational and analytical support for the…
Added 4 hours ago
Data Analyst
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada's top performing asset managers? We are looking for a Data Analyst to join our Enterprise Data Solutions team. In this role, you'll help build…
Added 4 hours ago
Business Analyst
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
Interested in joining one of Canada’s top performing asset managers? We are seeking a Business Analyst for an existing vacancy in our Vancouver-based Information Systems team. This role…
Added 4 hours ago
Business Analyst
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Interested in joining one of Canada’s top performing asset managers? We are seeking a Business Analyst for an existing vacancy in our Vancouver-based Information Systems team. This role…
Added 5 hours ago
Analyste des Opérations de TI / IT Operations Analyst
Connor, Clark & Lunn Financial Group Ltd.
Montreal, QC
Interested in joining one of Canada's top performing asset managers? We are looking for an IT Operations Analyst to join our Information Systems team. In this role, you will provide Tier 1…
Added 5 hours ago
Sr Digital Delivery Analyst – SAP
Suncor Energy
Calgary, AB
Full-time
We are looking for a Specialist Digital Delivery Analyst – SAP to provide solution design, delivery, and support expertise across SAP applications and business processes. This role works…

Two Circles

Business Analyst

Vancouver, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

The role will require the candidate to be responsible for:

Discovery and analysis

Lead client-facing discovery workshops, interviews, and process walkthroughs to understand business objectives, challenges, and user needs.

Analyze current processes and identify gaps, inefficiencies, risks, and improvement opportunities, producing current state process maps and future state workflows.

Define business, functional, data, reporting, and integration requirements.

Help stakeholders prioritize requirements and distinguish essential needs from future enhancements.

Work with consultants and technical teams to provide business context, evaluate solution options and communicate trade-offs.

Documentation and testing

Translate business requirements into clear user stories, acceptance criteria, process maps, and supporting documentation.

Create visual models such as use case diagrams, entity relationship diagrams, data flow diagrams, as well as contribute to high-level data architecture diagrams to communicate business processes, system interactions, and data relationships.

Work with solution architects, developers, and data specialists to validate technical diagrams and ensure they accurately reflect the business requirements.

Ensure requirements are sufficiently detailed for delivery teams to design, build, and test.

Support maintaining decisions, assumptions, dependencies, risks, and changes throughout the project.

Create test scenarios and support system testing, user acceptance testing and sign-off.

Track defects and confirm that delivered functionality meets the agreed business need.

Stakeholder and project delivery

Build trusted relationships with client stakeholders of all levels and internal project teams.

Communicate requirements, decisions, risks, blockers, and scope changes clearly.

Facilitate discussions where stakeholders have competing needs or priorities.

Work closely with delivery managers, consultants, architects, developers, and data teams throughout delivery.

Support backlog refinement, demonstrations, release readiness, training, and post-launch validation as required.

Support change management and user adoption planning around CRM rollouts, including communications, readiness assessments, end-user support and training materials.

Consulting practice support

Contribute to project scoping, proposals, estimates, and statements of work where required.

Identify and communicate future opportunities to help drive greater value with our clients.

Help improve reusable templates, standards, and business analysis practices across the team.

A Business Analyst in our CRM Consulting practice will possess a blend of the following skills:

Experience working as a Business Analyst within consulting, professional services, technology delivery, or business transformation.

Experience with Salesforce, Microsoft Dynamics 365, or another CRM platform.

Strong requirements gathering, workshop facilitation, and process analysis skills.

Ability to turn ambiguous business problems into clear requirements and practical recommendations.

Experience writing user stories, acceptance criteria, process maps, and functional documentation.

Experience creating visual models such as use case diagrams, entity relationship diagrams, data flow diagrams, or similar solution artifacts.

Experience supporting testing and user acceptance testing.

Strong stakeholder management and client-facing communication skills.

Ability to work effectively with both business and technical teams.

Strong organization, attention to detail, and ability to manage multiple priorities.

Experience working in Agile, waterfall, or hybrid delivery environments.

Ability to identify and communicate risks, assumptions, dependencies, and scope impacts.

General technical literacy and the ability to learn new systems quickly.

Helpful but not required:

Exposure to sales, customer service, marketing, membership, or customer-data processes.

Experience gathering data, reporting, migration, or integration requirements.

Familiarity with Jira, Confluence, Miro, Lucidchart, Visio, or similar tools.

Relevant Business Analysis or Agile certification.

Experience and interest in utilizing AI tools to accelerate project delivery while maintaining rigour and accuracy in the output.

Knowledge of the sports and entertainment industry and a passion for sports and entertainment development and trends.

How you’ll work:

Structured and analytical: You break down complex or ambiguous problems, identify the key issues, and develop clear, practical recommendations.

Curious and consultative: You ask thoughtful questions, seek to understand the underlying business need, and constructively challenge assumptions.

Clear and confident: You communicate complex information effectively and facilitate discussions with both business and technical stakeholders.

Collaborative: You build strong working relationships and bring together different perspectives to support effective decision-making and delivery.

Accountable and adaptable: You take ownership of your work, follow through on commitments, and remain effective as priorities, requirements, or project conditions change.

The role requires occasional travel to client sites within the United States and Canada.

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More about this job

Responsibilities

The Business Analyst will lead client-facing discovery workshops to define business requirements and translate them into clear user stories and process maps. They will also collaborate with technical teams to validate solutions, support testing, and facilitate stakeholder communication throughout the project delivery lifecycle.

Requirements

The ideal candidate has experience as a Business Analyst in consulting or technology delivery with proficiency in CRM platforms like Salesforce or Microsoft Dynamics 365. Strong skills in requirements gathering, process analysis, and stakeholder management are essential for this role.

Skills

Business Analysis
CRM
Salesforce
Microsoft Dynamics 365
Requirements Gathering
Workshop Facilitation
Process Analysis
User Stories
Acceptance Criteria
Visual Modeling
Stakeholder Management
Agile
Waterfall
Data Analysis
Consulting
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
CRM
Salesforce
Microsoft Dynamics 365
Agile
Waterfall
Jira
Confluence
Miro
Lucidchart
Visio
Requirements Gathering
Process Mapping
User Acceptance Testing
Stakeholder Management
Data Architecture
Consulting
Change Management
User Stories
Entity Relationship Diagrams
Data Flow Diagrams
Business Transformation
Sports Marketing
Entertainment Marketing
Project Delivery
Solution Architecture
Functional Documentation
Client-facing
Business Objectives
System Integration

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