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Added 2 mins ago
Business Development Representative (Aerospace) PERMANENT, Hybrid
VTRAC Consulting Corporation (WBE)
Quebec, QC
Full-time
VTRAC Consulting Corporation Intelligent Solutions
Added 2 mins ago
Business Development Representative (Aerospace) PERMANENT, Hybrid
VTRAC Consulting Corporation (WBE)
Toronto, ON
Full-time
VTRAC Consulting Corporation Intelligent Solutions
Added 2 mins ago
Senior Industrial Water/Wastewater Process Engineer
HDR
Calgary, AB
Full-time
In this role you will work to understand your client’s needs, develop creative solutions, support proposal development, lead the technical team, and lead the engineering design of complex…
Added 15 mins ago
Director of Business Development, Sports and Entertainment
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Partner closely with operations, culinary, marketing, finance, and venue leadership teams to create winning hospitality solutions tailored to each client’s vision and business objectives.
Added 15 mins ago
Field Marketing Specialist
BrickRed Systems
ON · Ontario, Canada
$30 to $32 CAD / hour
Contract
BrickRed Systems is a global leader in next-generation technology consulting and workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing,…
Added 18 mins ago
Manager, Process Owner CMO
Royal Bank of Canada
Toronto, ON
Full-time
Knowledge of cash management products and commercial client payment solutions
Added 18 mins ago
Manager, Events & Enablement
Royal Bank of Canada
Toronto, ON
Full-time
Work with the Senior Manager, Executive and Group Communications to align on SVP strategic intent and purpose, and to ensure key messages are reinforced throughout the event
Added 18 mins ago
Team Lead, Advertising Project Management
HelloKindred
Toronto, ON
Contract
HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.
Added 31 mins ago
Associate, Client Services
Odyssey Trust Company
Toronto, ON
$50,000 to $60,000 CAD / year
Full-time
…industry. Creativity and problem-solving is not reserved for the Executive…
Added 31 mins ago
Director
Tendril Studio
Toronto, ON
Full-time
…creative treatments for clients. You are an integral member of our client facing team, building loyal client relationships by identifying their needs and bringing their ideas to…
Added 1 hour ago
Data Migration Lead
SE Health
Markham, ON
Contract
Prepare executive updates, governance materials, decision papers, and status reports.
Added 1 hour ago
Solutions Engineer (Technical Sales)
Miovision
Kitchener, ON
$86,000 to $107,500 USD / year
Full-time
Rapid Prototyping: Design and implement rapid prototypes or custom workflow proof of concepts to solve complex client challenges that existing solutions do not address, to help secure wins…
Added 1 hour ago
Release Train Engineer III
TD
Toronto, ON
Full-time
Provides delivery guidance at executive and senior leadership levels, clearly articulating trade‑offs, options, and impacts across complex delivery ecosystems
Added 1 hour ago
SENIOR BUSINESS ADVISOR, AI
BDC
Montreal, QC
Full-time
Ensure strong client adoption through change management, capability transfer, and executive alignment.
Added 1 hour ago
Senior Project Architect
HDR
Calgary, AB
Full-time
We believe architecture is more than designing buildings, it’s about providing solutions to societal challenges and creating stronger, more vibrant communities. As part of our Architecture…
Added 1 hour ago
CMMS Maximo Migration Specialist
Government of Canada
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
Ability to prepare clear and concise technical and executive-level documentation.
Added 1 hour ago
Senior Project Management Specialist
OXARO Inc.
Ottawa, ON
Contract
Provide regular project status updates on progress and value delivery to senior management and the sponsor or client.
Added 1 hour ago
Manager Revenue Operations (OTE: 100k - 120k)
BoomerangFX
Mississauga, ON
$75,000 to $85,000 CAD / year
Full-time
…leader in practice management software and digital marketing solutions. Our growth trajectory of over 8000% is matched by our ambition to disrupt and dominate the healthcare technology…
Added 1 hour ago
MENU
FDI Nova Scotia
NS · Nova Scotia, Canada
Full-time
…leverage our province’s natural advantages and deliver world-class solutions for Canada and global markets. Through our focus on three key areas of economic growth: start-up and venture…
Added 1 hour ago
Senior Manager, AdTech Engineering
Pelmorex
Oakville, ON
Full-time
…industry trends, emerging regulations, cookieless identity solutions, and marketplace shifts; translate insights into strategic briefings and actionable technical roadmaps for executive…
Added 1 hour ago
Client Success Manager
Jonas Software
Markham, ON · Canada - Markham - Ontario
Full-time
Gary Jonas Computing Ltd was established in September 1990 with a mandate to be a client-oriented and technology-driven software application company with industry-related professionals.…
Added 2 hours ago
Senior Manager, AdTech Engineering
Pelmorex
Oakville, ON
Full-time
…industry trends, emerging regulations, cookieless identity solutions, and marketplace shifts; translate insights into strategic briefings and actionable technical roadmaps for executive…
Added 2 hours ago
Director, AI Technology Delivery
BMO
Toronto, ON · YNG
…parties to deliver safe, resilient, scalable, and measurable client…
Added 2 hours ago
SMB Sales Executive
Purolator
ON · Mississauga, ON
As an SMB Sales Executive you'll play a key role in Purolator's growth by identifying, engaging, and acquiring new customers. This is a true hunter role where your ability to prospect,…
Added 2 hours ago
Account Executive, Business Sales - North York
OSL Direct Services
Toronto, ON · North York, ON · Etobicoke, ON
Other
Currently, we are actively seeking Account Executives, for our Small & Medium Business Sales & Marketing Team for our client, Bell Canada. Fueled by cutting-edge fiber optic and wireless…

Two Circles

Lead CRM Consultant

Vancouver, BC, Canada

Job type: Full-time
Apply by: Mar 10, 2027
Posting language: English
Posted: Sep 11, 2026

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Applications open in a new tab.

Original job description

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow.

Grow their audiences and grow their revenues - both direct-to-consumer and business-to-business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1300 people, based in 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

This is a great opportunity to join and play a pivotal role in our growing CRM Consulting practice in NA, working with some of the biggest and most exciting sports rights holders.

The role will require the candidate to be responsible for:

Client & Stakeholder Management
Own client relationships, engaging and influencing Director- and Executive-level stakeholders on both the business and technical side
Actively collaborate with internal business and technical stakeholders, including commercial leaders, customer success managers, Solution Architects, and Business Analysts to drive the best outcomes for clients
Solution Ownership & Technical Expertise
Own Microsoft Dynamics solutions end-to-end, leading the development and optimization of Sales and Customer Service implementations across multiple client engagements.
Lead Microsoft Dynamics solution design, independently designing scalable, high-performing solutions tailored to complex business needs
Champion best practices, driving best-in-class configuration, customization, and development standards across client engagements
Act as SME for Microsoft Dynamics and Power Platform technical solutions, including Dataverse, automation platforms, reporting tools, and OOTB capabilities
Serve as the go-to expert on Microsoft Dynamics integrations, owning how Dynamics intersects with other platforms and leading integration design and build where applicable.
Team Development
Manage junior team members, mentoring and developing internal Dynamics resources and fostering technical growth within the team

Requirements

A Lead Microsoft Dynamics 365 Consultant will possess a blend of the following skills:

Functional Requirements

Proven experience leading systems audits, requirements gathering and process mapping across complex, multi-stakeholder engagements
Ownership of functional and technical design documentation, setting the standard for quality and consistency across client engagements
Expertise in creating and reviewing data architecture diagrams and entity relationship diagrams
Experience leading the UAT process end-to-end, including script design, execution oversight, and sign-off
Oversight of end-user support and training material, ensuring consistency across teams and engagements
Planning and leading training sessions as well as conducting technical demonstrations throughout the duration of the engagement

Technical Requirements

Deep understanding of Sales and Customer Service processes, with the ability to advise clients on best-practice design
Extensive experience customizing, configuring, and developing Dynamics 365 solutions at scale
Proven experience architecting apps within D365 Customer Engagement (CE) including Sales and Customer Service
Experience designing and building agents in Microsoft Copilot Studio
Strong expertise across Microsoft Power Platform, with the ability to guide best-practice adoption across teams
Building solutions using Microsoft PowerApps
Relevant Microsoft Dynamics/Power Platform certifications desirable (PL-200, PL-600, etc.)
An understanding and experience of JavaScript code desirable

General Skillset

Adept at translating technical solutions for non-technical audiences
Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships
Ability to work at pace and retain a keen attention to detail
A willingness to travel as required, as well as collaborate with teams in different locations/time zones

Desirable skills:

Love for sports
Great self-starting attitude, keen to join an entrepreneurial organization where every working day is different

Apply About employer

More about this job

Responsibilities

Lead client relationships and own end-to-end Microsoft Dynamics solutions, including solution design, implementation, optimization, and integrations across client engagements. Set technical standards, collaborate with business and technical stakeholders, and mentor junior team members.

Requirements

Requires extensive experience leading complex Dynamics 365 engagements, designing and developing Sales and Customer Service solutions, and applying Power Platform capabilities and best practices. Candidates should also be skilled in requirements gathering, solution documentation, data architecture, UAT, training, client communication, and team development; relevant certifications and JavaScript experience are desirable.

Skills

Microsoft Dynamics 365
Dynamics 365 Sales
Dynamics 365 Customer Service
Microsoft Power Platform
Dataverse
Microsoft Copilot Studio
PowerApps
Solution Architecture
Systems Audits
Requirements Gathering
Process Mapping
Data Architecture
Entity Relationship Diagrams
User Acceptance Testing
JavaScript
Client and Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Sales
Customer Service
Microsoft Power Platform
Dataverse
Microsoft Copilot Studio
PowerApps
JavaScript
Solution Design
Solution Architecture
Systems Audits
Requirements Gathering
Process Mapping
Functional Design
Technical Design
Data Architecture
Entity Relationship Diagrams
User Acceptance Testing
End-User Training
Technical Demonstrations
Integrations
Automation
Reporting
Stakeholder Management
Mentoring
Sports and Entertainment Marketing
PL-200
PL-600

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