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Added 3 mins ago
Senior Director, Enterprise Systems & AI Enablement
Cineflix
Toronto, ON
Full-time
Cineflix Media is seeking a Senior Director, Enterprise Systems & AI Enablement to lead the practical implementation of our enterprise AI and technology transformation agenda.
Added 3 mins ago
Business Development Account Manager (AM) - Western Canada
Edgewood Health Network Inc
Canada
$80,000 to $95,000 CAD / year
Full-time
…industry knowledge and a thorough understanding of EHN Canada's solutions, the AM identifies opportunities to increase value, strengthen partnerships, expand services and protect existing…
Added 3 mins ago
Staff Technical Project Manager
Infoblox
Burnaby, BC
…Engineering organization in Burnaby, Canada, reporting to a Director level leader in the Engineering department. In this Staff TPM role, you will lead and manage large, cross functional…
Added 3 mins ago
Agro Centre Manager
Federated Co-operatives Limited
Steinbach, MB
Full-time
Reporting to the Director, Energy & Agriculture, you will be responsible for the overall leadership, operations, and financial performance of the Agro Centre. You will provide agronomic…
Added 3 mins ago
Youth Care Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
Part-time
Added 16 mins ago
Assistant Transportation Manager
Chilliwack School District No. 33
Chilliwack, BC
Full-time
…cost-effective student transportation services. Reporting to the Director of Facilities & Transportation, the Assistant Manager of Transportation assists with the strategic and operational…
Added 16 mins ago
Director of Finance
KLONDIKE Lubricants Corporation
Langley (District), BC · Langley, BC
Full-time
…strategic insight, and thought partnership while empowering the Director of Finance to lead the function and grow with the…
Added 16 mins ago
Senior Director - Transaction Services
Baker Tilly Canada
Vancouver, BC
Full-time
Our team at Baker Tilly Canada Capital (“BTCC”) is looking for Senior Director to play a key role in our growing national Transaction Services (“TS”) team. As part of this role, the new…
Added 16 mins ago
Media supervisor
Zenith
Toronto, ON
$65,000 to $75,000 CAD / year
Full-time
Part of the Supervisor role will be to work with the team Director to determine areas of growth for each assigned client: determining appropriate mix of Spark and Publicis Media offerings,…
Added 18 mins ago
Director, Payments Chapter Lead-1
CIBC
Toronto, ON
Full-time
As the Director, Payments Chapter Lead within Everyday Banking, you'll play a pivotal role in Personal and Business Banking, helping to shape and deliver CIBC’s purpose to make our clients’…
Added 18 mins ago
Manager, Maintenance & Reliability
Trans Mountain
Burnaby, BC
Reports to: Director, Burnaby and Westridge Terminal
Added 18 mins ago
Director, Technical Product Management - Platform Engineering & Cloud Services
Scotiabank
Toronto, ON
We are seeking a Director, Technical Product Management – Platform Engineering & Cloud Services to lead the product strategy, roadmap, adoption, and delivery of a portfolio of enterprise…
Added 18 mins ago
Director, National Accounts- Winnipeg
Scotiabank
Winnipeg, MB
Broad knowledge of Bank’s commercial lending and deposit products and services, and customer profitability model to provide integrated financial solutions.
Added 18 mins ago
Associate Director, Roynat Capital, Commercial Banking, Hospitality - Montreal
Scotiabank
Montreal, QC
…investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share…
Added 18 mins ago
Executive Assistant
KINGSTON ROSS PASNAK LLP
Edmonton, AB
Full-time
As an Executive Assistant you will be a vital member of the Administration Team, reporting to the Director of People Operations and Partners. You will be responsible for taking initiative…
Added 18 mins ago
Analog Design Intern - BS - 2027 Co-Op
Marvell Technology
Toronto, ON · CA-ON - Ontario - Toronto
Full-time
Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, and carrier architectures, our…
Added 18 mins ago
Media supervisor
Publicis Groupe Holdings B.V
Toronto, ON
Full-time
Part of the Supervisor role will be to work with the team Director to determine areas of growth for each assigned client: determining appropriate mix of Spark and Publicis Media offerings,…
Added 18 mins ago
SMB Wireless Cross-Sell Manager
Rogers Communications
Moncton, NB · Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
…and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently,…
Added 32 mins ago
WEB MANAGER (BAND LEVEL 9)
Memorial University, Newfoundland and Labrador
St. John's, NL
$67,414 to $91,929 CAD / year
Full-time
Reporting to the Associate Director (Marketing), the Web Manager provides strategic and operational leadership for Memorial's web presence, including www.mun.ca and its subsites. The Web…
Added 32 mins ago
Business Development Account Manager (AM) - Western Canada
EHN Canada
Canada
Full-time
…industry knowledge and a thorough understanding of EHN Canada's solutions, the AM identifies opportunities to increase value, strengthen partnerships, expand services and protect existing…
Added 46 mins ago
Sales Development Representative 2 - Ottawa
TEKsystems
Ottawa, ON
Full-time
…execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North…
Added 47 mins ago
Organizational Development Coordinator (Full-time; Hybrid)
Mainstreet Credit Union Limited
Sarnia, ON · Strathroy, ON
$57,912 to $72,389 CAD / year
Full-time
Personalized: High quality personalized advice with flexible solutions.
Added 1 hour ago
Director, Change Enablement
EQ Bank
Toronto, ON
Full-time
…services from banking and lending, to trust and credit union…
Added 1 hour ago
Sr Prinicipal Risk
Hatch
Mississauga, ON
Reporting to the Engagement Manager and functionally to the Global Director, Risk Solutions, the Principal Risk Specialist will work closely with clients and engagement teams in different…
Added 1 hour ago
Quality & Compliance Specialist
NA Freight Forwarding Inc
Barrie, ON
$63,000 to $72,000 CAD / year
Full-time
Reports To: Director of Business Operations & Infrastructure

Two Circles

Lead CRM Consultant

Vancouver, BC, Canada

Job type: Full-time
Apply by: Mar 10, 2027
Posting language: English
Posted: Sep 11, 2026

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Applications open in a new tab.

Original job description

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow.

Grow their audiences and grow their revenues - both direct-to-consumer and business-to-business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1300 people, based in 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

This is a great opportunity to join and play a pivotal role in our growing CRM Consulting practice in NA, working with some of the biggest and most exciting sports rights holders.

The role will require the candidate to be responsible for:

Client & Stakeholder Management
Own client relationships, engaging and influencing Director- and Executive-level stakeholders on both the business and technical side
Actively collaborate with internal business and technical stakeholders, including commercial leaders, customer success managers, Solution Architects, and Business Analysts to drive the best outcomes for clients
Solution Ownership & Technical Expertise
Own Microsoft Dynamics solutions end-to-end, leading the development and optimization of Sales and Customer Service implementations across multiple client engagements.
Lead Microsoft Dynamics solution design, independently designing scalable, high-performing solutions tailored to complex business needs
Champion best practices, driving best-in-class configuration, customization, and development standards across client engagements
Act as SME for Microsoft Dynamics and Power Platform technical solutions, including Dataverse, automation platforms, reporting tools, and OOTB capabilities
Serve as the go-to expert on Microsoft Dynamics integrations, owning how Dynamics intersects with other platforms and leading integration design and build where applicable.
Team Development
Manage junior team members, mentoring and developing internal Dynamics resources and fostering technical growth within the team

Requirements

A Lead Microsoft Dynamics 365 Consultant will possess a blend of the following skills:

Functional Requirements

Proven experience leading systems audits, requirements gathering and process mapping across complex, multi-stakeholder engagements
Ownership of functional and technical design documentation, setting the standard for quality and consistency across client engagements
Expertise in creating and reviewing data architecture diagrams and entity relationship diagrams
Experience leading the UAT process end-to-end, including script design, execution oversight, and sign-off
Oversight of end-user support and training material, ensuring consistency across teams and engagements
Planning and leading training sessions as well as conducting technical demonstrations throughout the duration of the engagement

Technical Requirements

Deep understanding of Sales and Customer Service processes, with the ability to advise clients on best-practice design
Extensive experience customizing, configuring, and developing Dynamics 365 solutions at scale
Proven experience architecting apps within D365 Customer Engagement (CE) including Sales and Customer Service
Experience designing and building agents in Microsoft Copilot Studio
Strong expertise across Microsoft Power Platform, with the ability to guide best-practice adoption across teams
Building solutions using Microsoft PowerApps
Relevant Microsoft Dynamics/Power Platform certifications desirable (PL-200, PL-600, etc.)
An understanding and experience of JavaScript code desirable

General Skillset

Adept at translating technical solutions for non-technical audiences
Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships
Ability to work at pace and retain a keen attention to detail
A willingness to travel as required, as well as collaborate with teams in different locations/time zones

Desirable skills:

Love for sports
Great self-starting attitude, keen to join an entrepreneurial organization where every working day is different

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More about this job

Responsibilities

Lead client relationships and own end-to-end Microsoft Dynamics solutions, including solution design, implementation, optimization, and integrations across client engagements. Set technical standards, collaborate with business and technical stakeholders, and mentor junior team members.

Requirements

Requires extensive experience leading complex Dynamics 365 engagements, designing and developing Sales and Customer Service solutions, and applying Power Platform capabilities and best practices. Candidates should also be skilled in requirements gathering, solution documentation, data architecture, UAT, training, client communication, and team development; relevant certifications and JavaScript experience are desirable.

Skills

Microsoft Dynamics 365
Dynamics 365 Sales
Dynamics 365 Customer Service
Microsoft Power Platform
Dataverse
Microsoft Copilot Studio
PowerApps
Solution Architecture
Systems Audits
Requirements Gathering
Process Mapping
Data Architecture
Entity Relationship Diagrams
User Acceptance Testing
JavaScript
Client and Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Sales
Customer Service
Microsoft Power Platform
Dataverse
Microsoft Copilot Studio
PowerApps
JavaScript
Solution Design
Solution Architecture
Systems Audits
Requirements Gathering
Process Mapping
Functional Design
Technical Design
Data Architecture
Entity Relationship Diagrams
User Acceptance Testing
End-User Training
Technical Demonstrations
Integrations
Automation
Reporting
Stakeholder Management
Mentoring
Sports and Entertainment Marketing
PL-200
PL-600

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