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Repair Dispatch Manager
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- Full-time
If you are an excellent communicator with a knack for management, consider joining the U-Haul team as a Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment…

U-Haul

Repair Dispatch Manager

Montreal, QC, Canada
Lachine, Quebec, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

2100 Rue Norman, Lachine, Quebec H8S1B1 Canada

DISPATCH MANAGER

If you are an excellent communicator with a knack for management, consider joining the U-Haul team as a Dispatch Manager. In this role you will be responsible for keeping U-Haul equipment in the best shape possible, coordinating maintenance and repair initiatives to support repair shops, centers, and vendors in your area.

U-Haul offers Dispatch Managers:

Paid holidays, vacation, and sick days
Career stability
Opportunities for advancement
Valuable on-the-job training
AD&D insurance
RRSP payroll deduction plan
Life insurance if eligible
Deferred profit-sharing plan if eligible
Discounts on Dell computers, hotels, and more
Prescription Plan if eligible

Dispatch Manager Primary Responsibilities:

Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers
Route PM techs and monitor equipment in the field to strategically plan maintenance
Oversee transfer drivers
Work closely with roadside assistance techs
Mentor and delegate tasks to the Repair Dispatch Specialist
Organize maintenance campaigns and initiatives
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Dispatch Manager minimum qualifications:

Ability to work on call
Some mechanical knowledge
Multi-unit-style management experience
Adhere to all local state and federal vehicular regulations while driving
Vehicle towing experience is a plus

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g. working around moving parts, machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Read the full bilingual original

Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

2100 Rue Norman, Lachine, Quebec H8S1B1 Canada

GÉRANT(E) DE RÉPARTITION DES RÉPARATIONS

Si vous communiquez parfaitement et possédez un don pour la gestion, envisagez de vous joindre à l’Équipe de U-Haul en tant que gérant(e) de répartition des réparations. À ce poste, vous serez responsable de garder l’équipement U-Haul dans le meilleur état possible, de coordonner les initiatives d’entretien et de réparation pour aider les Ateliers de réparations, les Centres ainsi que les fournisseurs de votre région.

U-Haul offre à ses gérants de répartition des réparations :

Jours fériés, vacances et congés de maladie payés.
Stabilité de carrière.
Possibilités d’avancement.
Précieuse formation sur place.
Régime d’avantages sociaux complet, si admissible.
Cotisations à un régime enregistré d’épargne-retraite (REER) retenues sur le salaire.
Régime de participation différée aux bénéfices (RPDB), si admissible.
Rabais sur des ordinateurs Dell, des hôtels et plus encore.

Responsabilités principales des gérants de répartition des réparations :

Établir des liens entre les Compagnies-marketing, les Centres, les Ateliers de réparations, les fournisseurs et, parfois, les clients.
Diriger les techniciens pour l’entretien préventif et surveiller l’équipement sur le terrain pour planifier stratégiquement l’entretien.
Superviser les chauffeurs pour transferts.
Travailler de près avec les techniciens de l’Assistance routière.
Encadrer le spécialiste de répartition des réparations et lui déléguer des tâches.
Organiser des campagnes et des initiatives d’entretien.
Les membres de l’Équipe sont tenus de prêter assistance volontairement dans d’autres domaines si nécessaire, en suivant les instructions et les consignes de leur superviseur.

Qualifications minimales des gérants de répartition des réparations :

La capacité de travailler sur appel.
Certaines connaissances en mécanique.
De l’expérience de gestion à plusieurs niveaux.
Un permis de conduire valide ainsi que la capacité de garder un bon dossier de conducteur pour pouvoir conduire des véhicules automobiles commerciaux.
Respecter tous les règlements locaux, provinciaux et fédéraux sur les véhicules en conduisant.
Une expérience en remorquage de véhicules est un atout.

Les conducteurs U-Haul qui conduisent des véhicules de service et/ou des camions de location avec un poids nominal brut du véhicule de 4 500 kg ou plus – ou une combinaison de véhicules (camion et remorque) qui a un poids nominal brut combiné de 4 500 kg ou plus – sont tenus d’avoir un dossier de qualification du conducteur. Un certificat médical d’un médecin examinateur doit être obtenu afin de devenir un conducteur ou une conductrice de véhicule automobile commercial U-Haul.

Milieu de travail :

Ce travail implique des risques modérés ou des risques de malaises qui nécessitent des mesures de sécurité spéciales, p. ex. travailler en présence de pièces en mouvement, de machines, d’émanations ou de produits chimiques irritants. On pourra donc exiger le port de vêtements ou d’équipement de protection individuelle comme des masques, des lunettes, des gants ou des écrans faciaux.

Exigences physiques :

Ce travail requiert des actions comportant de l’effort physique comme rester sur place autant à l’intérieur qu’à l’extérieur pendant de longues périodes de temps, parcourir des espaces ainsi que se repositionner pour atteindre et utiliser des outils. Il faut aussi pouvoir déplacer un minimum de 23 kg (50 lb) avec ou sans aide.

U-Haul est un employeur offrant l’égalité des chances pour l’emploi. Tous les candidats à un emploi seront pris en considération sans distinction de leur race, couleur de peau, religion, sexe, identité de genre, nationalité d’origine, handicap physique ou mental, statut en tant que vétéran ou vétérane, ou de toute autre base protégée par les lois fédérales, provinciales, étatiques ou locales qui s’appliquent. Des accommodations individuelles sont disponibles sur demande pour les candidats qui prennent part à tous les aspects du processus de sélection. Les informations obtenues pendant ce processus ne seront partagées qu’avec les personnes qui ont besoin de les connaître.

DISPATCH MANAGER

U-Haul offers Dispatch Managers:

Paid holidays, vacation, and sick days
Career stability
Opportunities for advancement
Valuable on-the-job training
AD&D insurance
RRSP payroll deduction plan
Life insurance if eligible
Deferred profit-sharing plan if eligible
Discounts on Dell computers, hotels, and more
Prescription Plan if eligible

Dispatch Manager Primary Responsibilities:

Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers
Route PM techs and monitor equipment in the field to strategically plan maintenance
Oversee transfer drivers
Work closely with roadside assistance techs
Mentor and delegate tasks to the Repair Dispatch Specialist
Organize maintenance campaigns and initiatives
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.

Dispatch Manager minimum qualifications:

Ability to work on call
Some mechanical knowledge
Multi-unit-style management experience
Adhere to all local state and federal vehicular regulations while driving
Vehicle towing experience is a plus

Work Environment:

Physical Demands:

Apply About employer

More about this job

Responsibilities

Coordinate maintenance and repair initiatives by liaising with marketing companies, centers, repair shops, vendors, and occasionally customers. Direct preventive maintenance technicians, monitor field equipment, oversee transfer drivers, support roadside assistance technicians, mentor the Repair Dispatch Specialist, and organize maintenance campaigns.

Requirements

Candidates must be able to work on call, have some mechanical knowledge, and bring multi-unit management experience. A valid driver's license and a good driving record are required to operate commercial vehicles, and candidates must follow applicable vehicle regulations; vehicle towing experience is an asset.

Skills

Communication
Management
Repair Dispatch
Preventive Maintenance Planning
Equipment Monitoring
Team Leadership
Task Delegation
Vendor Coordination
Customer Liaison
Mechanical Knowledge
Driver Supervision
Roadside Assistance Coordination
Vehicle Towing
Commercial Vehicle Driving
On-Call Availability

Benefits

Paid Holidays
Paid Vacation
Paid Sick Days
Career Stability
Advancement Opportunities
On-The-Job Training
Accidental Death and Dismemberment Insurance
RRSP Payroll Deduction Plan
Life Insurance
Deferred Profit-Sharing Plan
Dell and Hotel Discounts
Prescription Plan

Visa sponsorship

Not detected in the job text

Keywords

Repair Dispatch
Preventive Maintenance
Equipment Monitoring
Repair Shops
Maintenance Campaigns
Marketing Companies
Service Centers
Vendor Coordination
Roadside Assistance
Transfer Drivers
Mechanical Knowledge
Multi-Unit Management
Vehicle Towing
Commercial Vehicles
Driver Qualification File
Medical Examiner Certificate
Vehicle Regulations
Personal Protective Equipment
On-Call Work

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