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U-Haul

Représentant(e) pour le Service à la clientèle

Montreal, QC, Canada
Lachine, Quebec, Canada

Posting language: English · French
Posted: Sep 18, 2026

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Original job description

English section of this bilingual listing.

Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

2100 Norman St, Lachine, Quebec H8S1B1 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their journeys.

U-Haul Offers Customer Service Technicians:

Paid holidays, vacation, and sick days
Career stability
Opportunities for advancement
Valuable on-the-job training
AD&D insurance
RRSP payroll deduction plan
Life insurance if eligible
Deferred profit-sharing plan if eligible
Discounts on Dell computers, hotels, and more
Prescription Plan if eligible

Customer Service Technician Responsibilities:

Assist customers inside and outside U-Haul Center with U-Haul products & services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept equipment returned from rental

Customer Service Technician Minimum Qualifications:

Valid driver’s license and ability to maintain a good driving record
High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around an office and occasionally outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Read the full bilingual original

Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

2100 Norman St, Lachine, Quebec H8S1B1 Canada

TECHNICIEN(NE) POUR LE SERVICE À LA CLIENTÈLE

Êtes-vous une personne sociable? Aimez-vous aider les autres? U-Haul recherche des gens sympathiques et motivés pour le poste de technicien ou technicienne pour le service à la clientèle. À ce poste, vous travaillerez au sein d’une équipe solidaire pour incarner le service exceptionnel de U-Haul, assurant aux clients toute l’aide dont ils ont besoin lors de leurs trajets.

U-Haul offre à ses techniciens pour le service à la clientèle :

Jours fériés, vacances et congés de maladie payés.
Stabilité de carrière.
Possibilités d’avancement.
Précieuse formation sur place.
Régime d’avantages sociaux complet, si admissible.
Cotisations à un régime enregistré d’épargne-retraite (REER) retenues sur le salaire.
Régime de participation différée aux bénéfices (RPDB), si admissible.
Rabais sur des ordinateurs Dell, des hôtels et plus encore.

Responsabilités des techniciens pour le service à la clientèle :

Aider les clients tant à l’intérieur qu’à l’extérieur du Centre U-Haul avec les produits et services U-Haul
Utiliser la technologie uScan sur téléphone intelligent pour gérer les locations et l’inventaire.
Déplacer et attacher les camions et les remorques U-Haul.
Nettoyer et inspecter l’équipement sur le terrain, y compris vérifier les niveaux de liquide.
Répondre aux questions des clients et les renseigner sur les produits et services.
Préparer les factures de location et recevoir l’équipement retourné de locations.

Qualifications minimales pour les techniciens pour le service à la clientèle :

Un permis de conduire valide ainsi que la capacité de garder un bon dossier de conducteur.
Un diplôme d’études secondaires ou l’équivalent.

Milieu de travail :
Ce travail implique des risques modérés ou des risques de malaises qui nécessitent des mesures de sécurité spéciales, p. ex. travailler en présence de pièces en mouvement, de machines, d’émanations ou de produits chimiques irritants. On pourra donc exiger le port de vêtements ou d’équipement de protection individuelle comme des masques, des lunettes, des gants ou des écrans faciaux.

Exigences physiques :
Ce travail requiert des actions comportant de l’effort physique comme rester sur place autant à l’intérieur qu’à l’extérieur pendant de longues périodes de temps, parcourir des espaces ainsi que se repositionner pour atteindre et utiliser des outils. Il faut aussi pouvoir déplacer de l’équipement pesant un minimum de 23 kg (50 lb) avec ou sans aide.

U-Haul est un employeur offrant l’égalité des chances pour l’emploi. Tous les candidats à un emploi seront pris en considération sans distinction de leur race, couleur de peau, religion, sexe, identité de genre, nationalité d’origine, handicap physique ou mental, statut en tant que vétéran ou vétérane, ou de toute autre base protégée par les lois fédérales, provinciales, étatiques ou locales qui s’appliquent. Des accommodations individuelles sont disponibles sur demande pour les candidats qui prennent part à tous les aspects du processus de sélection. Les informations obtenues pendant ce processus ne seront partagées qu’avec les personnes qui ont besoin de les connaître.

U-Haul Offers Customer Service Technicians:

Paid holidays, vacation, and sick days
Career stability
Opportunities for advancement
Valuable on-the-job training
AD&D insurance
RRSP payroll deduction plan
Life insurance if eligible
Deferred profit-sharing plan if eligible
Discounts on Dell computers, hotels, and more
Prescription Plan if eligible

Customer Service Technician Responsibilities:

Assist customers inside and outside U-Haul Center with U-Haul products & services
Use smartphone-based U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot including checking fluid levels
Answer questions and educate customers regarding products and services
Prepare rental invoices and accept equipment returned from rental

Customer Service Technician Minimum Qualifications:

Valid driver’s license and ability to maintain a good driving record
High School Diploma or equivalent

Work Environment:

Physical Demands:

Apply About employer

More about this job

Responsibilities

The Customer Service Technician assists customers with U-Haul products and services while managing rentals and inventory using smartphone technology. They are also responsible for moving and hooking up trucks and trailers, as well as cleaning and inspecting equipment on the lot.

Requirements

Candidates must possess a valid driver's license with a good driving record and have a high school diploma or equivalent. The role requires the physical ability to move equipment weighing at least 50 lbs and the willingness to work in an environment with moderate safety risks.

Skills

Customer service
Inventory management
Equipment inspection
Communication
Problem solving
Technical aptitude
Safety compliance
Physical stamina
Time management

Benefits

Paid holidays
Paid vacation
Paid sick days
Career stability
Opportunities for advancement
On-the-job training
AD&D insurance
RRSP payroll deduction plan
Life insurance
Deferred profit-sharing plan
Discounts on Dell computers
Hotel discounts
Prescription plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
U-Haul
Inventory Management
Rental Services
Equipment Maintenance
Smartphone Technology
uScan
Logistics
Safety Protocols
Retail
Transportation
Truck Rental
Trailer Maintenance
Customer Support
Operations

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