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U-Haul

Reservation Agent (Part time)-2

Calgary, AB, Canada

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

Canada

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

215 16th St SE, Calgary, Alberta T2E 7P5 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities:

Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company’s U-Box portable storage product.

Minimum Qualifications:

High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

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More about this job

Responsibilities

The Reservation Agent supports customers and U-Haul dealerships by managing equipment reservations and placements. They also review reports to ensure effective inventory distribution and assist with U-Box portable storage products.

Requirements

Candidates must have a high school diploma or equivalent and proficiency in office equipment, including multiline phones. Strong customer service, time management, and multitasking skills are required for this role.

Skills

Customer service
Time management
Multitasking
Phone etiquette
Office equipment operation
Microsoft word
Email communication
Reservation management
Inventory balancing
Data reporting

Benefits

Paid holidays
Vacation
Sick days
Career stability
Gym reimbursement program
Opportunities for advancement
On-the-job training
Complete benefit plan
RRSP payroll deduction plan
Deferred profit-sharing plan
You matter program
Mindset app program
Wellness programs
Discounts on apple products
Discounts on dell computers
Discounts on hotels

Visa sponsorship

Not detected in the job text

Keywords

Reservation agent
Customer service
Inventory management
U-Haul
Logistics
Equipment distribution
Office equipment
Multiline phones
Time management
Multitasking
U-Box
Traffic control
Wellness program
RRSP
Profit-sharing

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