Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 25, 2026

Hiring at a glance

View jobs

Open jobs: 3,321
Employers: 656

Advertised starting pay

Average starting payCAD / hour: $18.84Across 443 listings
Average starting payCAD / year: $47,995Across 70 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%180 listings
On-site: 93%3,105 listings

Not specified: <1% (4 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (340), Shoppers Drug Mart (299).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 18 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 18 days ago
BG
Customer Service Representative/Service Advisor (North York-Thornhill)
Boyd Group Services
Toronto, ON · Thornhill, ON
- Full-time
Added 18 days ago
BG
Customer Service Representative - Auto Body (Pembina)
Boyd Group Services
Pembina, MB
- Full-time
Added 18 days ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
BB
Customer Service Supervisor
Best Buy Canada
Sault Ste. Marie, ON
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Bridgenorth, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
IF
Customer Service Representative - Claims
Intact FC
Montreal, QC · Quebec, QC · Laval, QC · Saint-Hyacinthe, QC
- Full-time
Added 18 days ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a coll
Added 18 days ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a coll
Added 18 days ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 18 days ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative…
Added 18 days ago
JR
Bilingual (French/English) Corporate Customer Service Associate – Sports Retail
JRoss Retail Recruiters
Burlington, ON
- $50,000 to $53,000 CAD / year
- Full-time
Source for Sports is seeking an enthusiastic, organized and highly service-oriented Bilingual (French/English) Customer Service Associate to join its Marketing team in Burlington, Ontario.…
Added 18 days ago
H
Customer Service Representative
Hertz
Edmonton, AB
- Part-time
We are looking for Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your…
Added 18 days ago
Customer Service Associate
Encore Auctions
London, ON
The Customer Service Associate oversees the activities of the ‘customer experience of the front of the warehouse’. The Customer Service associate is accountable for processing returns,…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Kingston, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
MA
Bilingual Customer Service Representative
MSH Americas - Diot-Siaci Group
Canada
- Full-time
Are you passionate about helping people and delivering excellent customer experiences? As a Customer Service Representative at MSH International, you will be the first point of contact for…
Added 18 days ago
EH
Customer Service Representative - Seasonal Full Time
Enterprise Holdings
Saskatoon, SK
- $18.5 CAD / hour
- Full-time
- Other
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service/Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will…
Added 18 days ago
TB
customer service agent
Transport Bourret inc.
Drummondville, QC
- Full-time
Added 18 days ago
C
Customer Service Representative I
Covia
Havelock, ON
- Full-time
…sports and recreation. Long-standing relationships with a broad customer base enable Covia’s market-inspired approach to innovation to enhance solutions and customer benefits. Underpinning…
Added 18 days ago
B
Customer Service Representative - Portuguese speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
B
Customer Service Representative - Spanish speaker
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Petrolia, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Harrow, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Canada
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 18 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Sutton, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…

UAP Inc.

Customer service representative Human Resources

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 4, 2027
Experience: A minimum of 1 year of experience in customer service (preferably in a call center).
Posting language: English
Posted: Oct 6, 2026

Original job description

At UAP, we believe in nurturing talent at every level of our organization. As a growing player in our team, we're dedicated to providing opportunities for learning and development. We're seeking a motivated and enthusiastic HR colleague to join our team and embark on an exciting journey!

Job Description

Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative environment? This position is for you!

You will be the first point of contact for all of our team members across Canada, answering their questions and supporting them on a variety of human resources-related topics. You will help create an exceptional employee experience by building strong relationships and providing fast, accurate, and friendly service.

Your main responsibilities:

Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Serve as the first point of contact for all HR inquiries, determine the necessary actions to resolve them, and escalate complex situations to Level 2 technicians;
Provide clear and accurate information about HR policies, procedures, and processes.

Qualifications

To join our team, you need:

A minimum of 1 year of experience in customer service (preferably in a call center).
Ability to simultaneously manage multiple systems, emails, and phone calls.
Bilingual in French and English, both spoken and written, as you will need to collaborate with colleagues and clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

Apply About employer

More about this job

Responsibilities

Respond to employee inquiries by phone and through ServiceNow, providing fast, courteous, and accurate support on HR topics. Serve as the first point of contact, resolve inquiries where possible, and escalate complex cases to Level 2 technicians.

Requirements

Applicants need at least one year of customer service experience, preferably in a call center, and the ability to manage multiple systems, emails, and calls simultaneously. Spoken and written fluency in French and English is required to support colleagues and clients across Canada.

Skills

Customer Service
Human Resources Support
Employee Relations
Problem Solving
Inquiry Management
Phone Support
Ticketing Systems
ServiceNow
Escalation Management
HR Policies And Procedures
Multitasking
Written Communication
Verbal Communication
French
English

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Human Resources
Employee Experience
Employee Inquiries
ServiceNow
Ticketing System
Call Center
HR Policies
HR Procedures
HR Processes
First Point Of Contact
Problem Solving
Issue Resolution
Escalation
Level 2 Support
Phone Support
Bilingual Communication
French
English
Canada

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