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Added 1 min ago
TN
Roofing Sales Representative
Top Notch Roofing Inc
Chilliwack, BC
- $120,000 to $210,000 USD / year
- Full-time
Top Notch Roofing has been serving the Fraser Valley since the mid-90s with expert craftsmanship and a people-first approach. We're a well-established, family-owned company looking for a…
Added 1 min ago
CO
Lift Attendant/Utilityperson Helper
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 min ago
CO
Lift Attendant/Utilityperson Helper
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 mins ago
Crown Attorney
The Government of Nova Scotia
Port Hawkesbury, NS
…contribute to justice and public safety. Established in 1990 as the first statutorily based independent prosecution service in Canada, the mandate of the PPS is rooted in its commitment to…
Added 2 mins ago
C
Financial Services Representative II
CIBC
La Ronge, SK · Laronge-Reserve SooneyawiKumik
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
C
Financial Service Representative
CIBC
Winnipeg, MB
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
C
Financial Services Representative II
CIBC
Winnipeg, MB
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
Route Service Representative
Cintas
Toronto, ON · Etobicoke, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 17 mins ago
W
Heavy Equipment Technician - Shop (On-Highway)
Wajax
Grande Prairie, AB
- Full-time
…overtime opportunities. Your expertise will be key in ensuring first-time-right diagnostics and repair of, but not limited…
Added 1 hour ago
CG
Inside Sales Representative
Consolidated Gypsum Supply Ltd.
Calgary, AB
- Full-time
We're currently recruiting for an Inside Sales Representative in Calgary to work on our busy front desk, connecting with our valued customers and offering them the friendly, prompt, and…
Added 1 hour ago
Recreation Worker
HealthCareersInSask.ca
Montmartre, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 1 hour ago
V
Head of National Accounts & Institutional Sales, Vanguard Canada
Vanguard
Toronto, ON
- Full-time
Current Dealing Representative designation in all provinces preferred. Otherwise, must be attained within first year.
Added 1 hour ago
GO
Crown Attorney
Government of Nova Scotia
Port Hawkesbury, NS
- Full-time
…contribute to justice and public safety. Established in 1990 as the first statutorily based independent prosecution service in Canada, the mandate of the PPS is rooted in its commitment to…
Added 2 hours ago
CO
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Contract
…The role will also support ERP implementation and act as a representative of the Finance Planning group to configure, test and rollout Workday Budgets, Project SKUs and Asset Management…
Added 2 hours ago
D
Personal Finance Advisor
Desjardins
Quebec, QC · Caisse Desjardins de l'Université Laval
- Full-time
4 weeks of flexible vacation starting in the first year
Added 2 hours ago
D
Client Financial Services Agent
Desjardins
Saint-Boniface, QC · Caisse Desjardins de Saint-Boniface
- Full-time
4 weeks of flexible vacation starting in the first year
Added 2 hours ago
D
Personal Finance Advisor
Desjardins
Sainte-Adèle, QC
- Full-time
4 weeks of flexible vacation starting in the first year
Added 2 hours ago
D
Wealth Management Advisor
Desjardins
Saint-Alexandre-de-Kamouraska, QC · Saint-Pascal, QC · Caisse Desjardins du Centre Est de Kamouraska
- Full-time
4 weeks of flexible vacation starting in the first year
Added 2 hours ago
D
Client Financial Services Agent
Desjardins
Prévost, QC · Caisse Desjardins de la Rivière-du-Nord
- Full-time
4 weeks of flexible vacation starting in the first year
Added 2 hours ago
C
Financial Services Representative - Universal Banker - Brossard
CIBC
Brossard, QC
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 2 hours ago
C
Financial Services Representative II
CIBC
Listowel, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
H
Nurse Practitioner
HealthCareersInSask.ca
Regina, SK
- Part-time
One year experience in community needs assessment/development/health promotion
Added 2 hours ago
B
Customer Services Representative
BMO
North Vancouver, BC
- Part-time
…above represents BMO Financial Group’s expected target for the first year in this…
Added 2 hours ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
…above represents BMO Financial Group’s expected target for the first year in this…

UAP Inc.

Customer service representative Human Resources

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Apr 4, 2027
Experience: A minimum of 1 year of experience in customer service (preferably in a call center).
Posting language: English
Posted: Oct 6, 2026

Original job description

At UAP, we believe in nurturing talent at every level of our organization. As a growing player in our team, we're dedicated to providing opportunities for learning and development. We're seeking a motivated and enthusiastic HR colleague to join our team and embark on an exciting journey!

Job Description

Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative environment? This position is for you!

You will be the first point of contact for all of our team members across Canada, answering their questions and supporting them on a variety of human resources-related topics. You will help create an exceptional employee experience by building strong relationships and providing fast, accurate, and friendly service.

Your main responsibilities:

Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Serve as the first point of contact for all HR inquiries, determine the necessary actions to resolve them, and escalate complex situations to Level 2 technicians;
Provide clear and accurate information about HR policies, procedures, and processes.

Qualifications

To join our team, you need:

A minimum of 1 year of experience in customer service (preferably in a call center).
Ability to simultaneously manage multiple systems, emails, and phone calls.
Bilingual in French and English, both spoken and written, as you will need to collaborate with colleagues and clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

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More about this job

Responsibilities

Respond to employee inquiries by phone and through ServiceNow, providing fast, courteous, and accurate support on HR topics. Serve as the first point of contact, resolve inquiries where possible, and escalate complex cases to Level 2 technicians.

Requirements

Applicants need at least one year of customer service experience, preferably in a call center, and the ability to manage multiple systems, emails, and calls simultaneously. Spoken and written fluency in French and English is required to support colleagues and clients across Canada.

Skills

Customer Service
Human Resources Support
Employee Relations
Problem Solving
Inquiry Management
Phone Support
Ticketing Systems
ServiceNow
Escalation Management
HR Policies And Procedures
Multitasking
Written Communication
Verbal Communication
French
English

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Human Resources
Employee Experience
Employee Inquiries
ServiceNow
Ticketing System
Call Center
HR Policies
HR Procedures
HR Processes
First Point Of Contact
Problem Solving
Issue Resolution
Escalation
Level 2 Support
Phone Support
Bilingual Communication
French
English
Canada

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