Jobs in Canada

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Added 7 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $84,698 to $128,743 CAD / year
- Full-time
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Added 7 mins ago
ED
Brand Program Manager (12-month contract) - EN 461
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Contract
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Added 7 mins ago
L
Technical Support (Linux, Zabbix, & ServiceNow REQUIRED)
Luxoft
Toronto, ON
- $85,000 to $100,000 USD / year
- Full-time
ITIL - incident and change management (ServiceNow)
Added 36 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Added 38 mins ago
Manager, Content Marketing
Varicent
Toronto, ON
…by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at…
Added 52 mins ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Added 52 mins ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Added 1 hour ago
UI
Customer service representative Human Resources (Contract 1 year)
UAP Inc.
Montreal, QC
- Full-time
Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Added 1 hour ago
BS
Senior Technology Risk Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Added 1 hour ago
UI
Customer service representative Human Resources
UAP Inc.
Montreal, QC
- Full-time
Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Added 1 hour ago
BS
Technology Risk Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Added 1 hour ago
AS
SENIOR BUSINESS ANALYST, DATA & ANALYTICS
Alliance Search Partners
Toronto, ON
- Full-time
● Experience working with enterprise SaaS platforms such as Workday, Salesforce, ServiceNow, or similar systems would be considered an asset.
Added 1 hour ago
TC
ServiceNow ITSM Developer
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $120,000 CAD / year
- Full-time
1. years of technical experience in ServiceNow ITSM, Virtual Agent
Added 2 hours ago
BS
ServiceNow Developer
Brock Solutions
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
…base of outstanding professionals. We are currently seeking a ServiceNow Developer to join our team of experienced professionals at our Kitchener, ON head office location. The successful…
Added 2 hours ago
N
Mgr, Workforce Mgmt & Capacity Planning
Northwestel
Yellowknife, NT
- Full-time
…skills inventory for workload and dispatching purposes through ServiceNow Field Service Management…
Added 2 hours ago
ZI
ServiceNow Developer GRC
ZENITH INFOTEK LLC
Remote, Canada
- $50 CAD / hour
- Full-time
- Remote
We are looking for an experienced ServiceNow Developer with strong GRC expertise to support ServiceNow development and implementation, with a primary focus on Governance, Risk & Compliance…
Added 3 hours ago
BS
Technology Risk Consultant
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Remote
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Remote
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Remote
Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.
Added 3 hours ago
ServiceNow System Administrator
Bell
Montreal, QC
Bell is seeking a highly motivated and technically skilled ServiceNow System Administrator to join our Enterprise Service Management team. The successful candidate will be responsible for…
Added 3 hours ago
ServiceNow Senior Technical Advisor
Bell
Montreal, QC
Bell is seeking a highly experienced ServiceNow Senior Technical Advisor to provide technical leadership across our enterprise ServiceNow ecosystem. The role guides solution design,…
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $180,000 to $260,000 CAD / year
- Full-time
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $180,000 to $260,000 CAD / year
- Full-time
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.
Added 3 hours ago
ED
Senior Manager / Principal, Critical Mineral Investments - 371 EN
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $180,000 to $260,000 CAD / year
- Full-time
Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

UAP Inc.

Customer service representative Human Resources (Contract 1 year)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 4, 2027
Experience: A minimum of 1 year of experience in customer service (preferably in a call center).
Posting language: English
Posted: Oct 6, 2026

Original job description

At UAP, we believe in nurturing talent at every level of our organization. As a growing player in our team, we're dedicated to providing opportunities for learning and development. We're seeking a motivated and enthusiastic HR colleague to join our team and embark on an exciting journey!

Job Description

Are you passionate about customer service and eager to play a key role in the employee experience? Do you enjoy solving problems, providing solutions, and working in a collaborative environment? This position is for you!

You will be the first point of contact for all of our team members across Canada, answering their questions and supporting them on a variety of human resources-related topics. You will help create an exceptional employee experience by building strong relationships and providing fast, accurate, and friendly service.

Your main responsibilities:

Respond to employee inquiries via phone or by our ticketing system ServiceNow, providing fast, courteous, and efficient service;
Serve as the first point of contact for all HR inquiries, determine the necessary actions to resolve them, and escalate complex situations to Level 2 technicians;
Provide clear and accurate information about HR policies, procedures, and processes.

This is a temporary 1 year contract.

Qualifications

To join our team, you need:

A minimum of 1 year of experience in customer service (preferably in a call center).
Ability to simultaneously manage multiple systems, emails, and phone calls.
Bilingual in French and English, both spoken and written, as you will need to collaborate with colleagues and clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

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More about this job

Responsibilities

Respond to employee inquiries by phone and through ServiceNow, providing prompt, courteous, and accurate support on HR policies, procedures, and processes. Serve as the first point of contact for HR questions, resolve issues where possible, and escalate complex cases to Level 2 technicians.

Requirements

At least one year of customer service experience is required, preferably in a call center. Candidates must be able to manage multiple systems, emails, and calls simultaneously and be fluent in spoken and written French and English.

Skills

Customer Service
Employee Support
Human Resources
Problem Solving
Communication
Call Center Operations
Multitasking
French
English
Ticketing Systems
Escalation Management
Policy Communication

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Customer Service
Employee Experience
Employee Inquiries
ServiceNow
Ticketing System
Call Center
HR Policies
HR Procedures
HR Processes
First Point Of Contact
Level 2 Escalation
Problem Solving
Multitasking
Phone Support
Email Support
French
English
Bilingual Communication

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