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Added 41 mins ago
LL
Transportation Supervisor (Night Shift)
Lineage Logistics
Winnipeg, MB
- Full-time
…scheduling, routing, and performance, while also serving as a key customer-facing leader, able to identify service opportunities, resolve client concerns, and promote our transportation…
Added 2 hours ago
FC
Member Experience Representative - Repost
FirstOntario Credit Union
Burlington, ON
- Full-time
The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
Added 2 hours ago
IA
CSH Supply Chain Supervisor
IMP Aerospace & Defence
Halifax, NS
- Full-time
…are a part of our ever-growing team. IMP is able to achieve success through this teamwork mindset. That is why at IMP, you are not defined by your…
Added 3 hours ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Mississauga, ON · Richmond Hill, ON · Toronto, ON · Woodbridge, ON · Scarborough, Ontario
- Full-time
Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected…
Added 3 hours ago
C
Business Development Representative
Conexiom
Kitchener, ON
- Full-time
…part of the job here than at a typical BDR seat. In year one, success looks like a steady, repeatable cadence of accepted meetings, a core set of named accounts fully multithreaded, and a…
Added 4 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business…
Added 4 hours ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Cambridge, ON
- Full-time
Provide excellent customer service and maintain an effective working relationship with store staff to meet company and client objectives.
Added 4 hours ago
CC
Production Associate - Warehouse
Crane Carrier (Canada) Limited
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer…
Added 4 hours ago
CC
Parts Delivery Driver / Warehouse Associate
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 4 hours ago
AM
Pre-Planning Director
Arbor Memorial Inc.
Thorold, ON
- Full-time
Passion for customer care demonstrated in previous professional experiences and a strong discipline for working in a customer-centric service organization. Experience in business…
Added 5 hours ago
TL
Production Associate - Warehouse
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…personal development, and future opportunities. Our continued success thrives on the attraction and retention of spirited people who share our passion for customer…
Added 5 hours ago
VC
Customer Success Representative
Valsoft Corporation
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
As a Client Success Representative, you'll own the experience of our veterinary clients from their first day on the platform through every renewal. You'll onboard new practices, run…
Added 7 hours ago
A
Client Service Representative - Lethbridge Mayor Magrath (6-12 Months Term)
ATB
Lethbridge, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 8 hours ago
C
Financial Planning Consultant
CIBC
Richmond, BC · Vancouver, BC
- Full-time
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Added 8 hours ago
C
Client Engagement Representative
CIBC
Vancouver, BC
- Full-time
…client relationships while contributing to your banking centre's…
Added 8 hours ago
C
Financial Services Representative II
CIBC
Vancouver, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 8 hours ago
E
Territory Representative, Hospitality Sales & Service
Ecolab
Mississauga, ON · Richmond Hill, ON · Toronto, ON · Woodbridge, ON · ON
- Full-time
Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satisfied guests, protected…
Added 8 hours ago
Operations Support Representative International Gateway
Purolator
Mount Hope, ON
The Support Representative, US & International Gateway, provides US/International service options to our customers by scanning, verifying shipper/receiver address, shipment contents,…
Added 8 hours ago
Retail Representative
Purolator
Guelph, ON
Handling customer complaints and inquiries Problem Solving
Added 9 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
As a representative of a premium design brand, you'll play an important role in maintaining client satisfaction while balancing vendor relationships, company policies, and operational needs.
Added 9 hours ago
M
Marketing Consultant, Sponsor/Advisor Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Measurement, optimization, and performance management: Support the definition of success metrics for campaigns and initiatives. Monitor and analyze results, summarize insights and recommend…
Added 9 hours ago
HI
Auto Insurance Advisor
HUB International
Winnipeg, MB
- Part-time
For those who join HUB unlicensed, you will initially operate as a Customer Service Representative (CSR) until licensing has been achieved.
Added 9 hours ago
LC
Client Experience & Service Coordinator
LightForm Canada
AB · Edmonton, AB
- Full-time
As a representative of a premium design brand, you'll play an important role in maintaining client satisfaction while balancing vendor relationships, company policies, and operational needs.
Added 9 hours ago
RS
Diesel Technician Trainee
Ryder System, Inc.
Cambridge, ON
- Full-time
…This includes using hand held devices to properly identify customer and required services. Perform multi-point inspection on inbound units as required by company policies and procedures.…
Added 9 hours ago
FP
Warehouse - Inventory Coordinator
Fresh Prep 🇨🇦
Vancouver, BC
- $50,000 CAD / year
- Full-time
…Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers,…

UAP Inc.

Inside Sales Specialist

Dryden, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Be part of a community of authentic, proud and trusted people

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving, every day.

Job Description

This is a regular full-time position and is located in Dryden.

The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product sourcing, pricing, order placement, logistics coordination, delivery, and issue resolution. The representative builds a deep understanding of the customer’s operations, maintains vendor-managed inventory, and works closely with internal teams and suppliers to ensure reliable service, competitive solutions, and a strong customer relationship.

Key Responsibilities:

Customer service and relationship management: Serve as the dedicated on-site contact; receive and respond to inquiries; understand operational priorities; provide timely updates; and build effective relationships with customer stakeholders.
Product sourcing: Identify suitable products and alternatives, confirm specifications and availability, engage approved suppliers, and recommend solutions that balance quality, lead time, and total cost.
Pricing and quoting: Prepare accurate, competitive quotations; validate costs, margins, freight, and lead times; obtain required approvals; and follow up on open quotes.
Order management: Manage the complete order lifecycle, including order entry, confirmation, purchase requirements, back-order monitoring, expediting, documentation, delivery coordination, invoicing support, returns, warranties, and issue resolution.
Logistics coordination: Source and coordinate transportation as required, expedite urgent requirements, track shipments, communicate delivery status, and resolve freight or delivery exceptions.
Vendor-managed inventory: Monitor on-site inventory levels, replenish agreed items, maintain min/max settings, perform cycle counts, investigate variances, manage obsolete or slow-moving stock, and support accurate inventory records.
Supplier and internal coordination: Work with vendors and internal sales, purchasing, operations, warehouse, credit, and finance teams to meet customer commitments.
Account administration: Maintain accurate customer, product, pricing, quote, order, and activity records in company systems; prepare reports; and ensure documentation meets company and customer requirements.
Compliance and safety: Follow customer-site requirements, company policies, contractual obligations, ethical standards, and all applicable health and safety procedures.

Qualifications

To join our team, you need:

Two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is preferred.
Post-secondary education in business, supply chain, sales, or a related field is an asset; an equivalent combination of education and experience will be considered.
Demonstrated experience with quoting, order management, product sourcing, and supplier coordination.
Proficiency with Microsoft 365 and experience using ERP, CRM, inventory, or order-management systems.
Strong numerical skills with the ability to calculate pricing, margins, discounts, freight, and unit conversions accurately.
Ability to meet customer-site access, safety, and security requirements.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

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More about this job

Responsibilities

Serve as the dedicated contact for a large customer, managing inquiries, product sourcing, pricing, quotes, orders, delivery coordination, and issue resolution. Maintain vendor-managed inventory and accurate account records while coordinating with suppliers and internal teams to meet customer commitments and safety requirements.

Requirements

Applicants need at least two years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience with a large or complex customer is preferred. Demonstrated quoting, order management, product sourcing, supplier coordination, Microsoft 365, ERP/CRM or inventory systems, and strong numerical skills are required; post-secondary education in a related field is an asset.

Skills

Customer Service
Relationship Management
Inside Sales
Product Sourcing
Quoting
Pricing
Order Management
Supplier Coordination
Logistics Coordination
Vendor-Managed Inventory
Inventory Management
ERP Systems
CRM Systems
Microsoft 365
Numerical Accuracy
Issue Resolution

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Customer Service
Account Support
Product Sourcing
Supplier Coordination
Quotations
Pricing
Margins
Freight
Order Management
Back-Order Monitoring
Expediting
Delivery Coordination
Vendor-Managed Inventory
Inventory Replenishment
Cycle Counts
ERP Systems
CRM Systems
Inventory Systems
Order-Management Systems
Microsoft 365
Returns
Warranties
Health and Safety

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