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UAP Inc.

Store excellence manager

2015 Avenue Haig, Montreal, QC, H1N 3E2, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of experience in store management and team coaching.
Posting language: English
Posted: Nov 4, 2026

Original job description

Company Description

At UAP, we drive the future of the automotive and heavy vehicle parts industry through unmatched service and innovative solutions. Our passionate team is at the heart of our success. They are dedicated to maintaining strong relationships and delivering exceptional service. Join us and be part of a dynamic company that keeps Canada moving.

Job Description

The Store Excellence Manager is responsible, along with their team of project specialists and coordinators, for process improvement, the creation of standard operating procedures (SOPs), monitoring store excellence, and providing consulting services to NAPA, Altrom, and Traction locations nationwide. They work to improve store processes by proposing concrete solutions. Relying on Lean Six Sigma principles and collaborating closely with Operations Directors (GOM and DOM), they provide solid support to all store activities while leading a team dedicated to operational support and excellence.

Specifically, the selected candidate will:

Lead the team of project management specialists and coordinators.
Manage the departmental budget, team performance, and HR requests.
Develop team members' skills and define their career paths.
Foster a healthy, positive, and empathetic work environment focused on well-being.
Evaluate projects using Lean Six Sigma principles.
Determine project ROI, sustainability, and improvement potential.
Collaborate with store management to validate and support projects.
Align priorities with the Network Operations Director for applicability at UAP.
Drive integration and the onboarding project with GPC.
Collaborate with GPC on defining store operational roles.
Partner with UAP Training and Development to support projects.
Create, review, and optimize store policies and standard operating procedures (SOPs).

Qualifications

Required Qualifications

Degree in Business Administration, Operations Management, Logistics, or Engineering.
2+ years of experience in store management and team coaching.
Excellent leadership and people management skills, with the ability to inspire and motivate teams to achieve exceptional results.
Proven experience in personnel management, including professional development, career growth, and succession planning.
Strong understanding of store operations as well as related policies and procedures (Distribution Center operations experience is an asset).
Excellent communication skills in both English and French, written and spoken, as this role requires regular collaboration with internal clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.

Division: CCH_CAN_Corpo

Reg/Temp: Regular

Salary Grade: UAP - M2A

Dept ID: CC_CAN_09449070

Region: CCH_CAN_Dist_And_Logistic

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More about this job

Responsibilities

The Store Excellence Manager leads a team of specialists to drive process improvements and develop standard operating procedures across nationwide locations. They are responsible for managing departmental budgets, team performance, and collaborating with operations directors to ensure project sustainability and operational excellence.

Requirements

Candidates must hold a degree in Business Administration, Operations Management, Logistics, or Engineering. A minimum of 2 years of experience in store management and team coaching is required, along with proficiency in both English and French.

Skills

Project management
Lean Six Sigma
Process improvement
Team leadership
Operations management
Standard operating procedures
Budget management
Performance management
Coaching
Change management
Strategic planning
Communication
Stakeholder management
Business administration
Logistics
Onboarding

Visa sponsorship

Not detected in the job text

Keywords

Store excellence
Lean Six Sigma
SOP
Project management
Operations management
Process improvement
Budgeting
Team coaching
Distribution center
Automotive industry
Business administration
Logistics
Engineering
Performance metrics
ROI
Change management
Operational support
Policy development
Stakeholder collaboration
Onboarding
Succession planning
Leadership
Strategic alignment
Consulting
Network operations

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