Closed listing
Leasing Coordinator
- Vancouver, BC, Canada
$55,000 to $63,000 CAD / year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $55,000 to $63,000 CAD / year
- Job type
- Full-time
- Closing date
- Experience
- A minimum of 2 years’ experience in the real estate or property management industries.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The Opportunity
The Property Leasing Coordinator reports to the Property Manager and will be responsible for the promotion of our portfolio and community and assisting tenants with all tasks required to help smooth their transition to our neighbourhoods. You will be in regular contact with the UBC Housing and Relocation Services office who deal with faculty/staff rental programs, loan programs, realtors, other information and more.
The role ensures all tenants and prospective tenants receive personalized service from the start and develop strong relations during tenancy. We provide exceptional, tailored customer service to the faculty and staff of UBC, and so excellent communication skills, both verbal and written, is essential. You will be the first point of contact for leasing matters, and therefore will need to respond promptly and demonstrate professionalism at all times.
Key Responsibilities (include, But Are Not Limited To)
The Property Leasing Coordinator reports to the Property Manager and will be responsible for the promotion of our portfolio and community and assisting tenants with all tasks required to help smooth their transition to our neighbourhoods. You will be in regular contact with the UBC Housing and Relocation Services office who deal with faculty/staff rental programs, loan programs, realtors, other information and more.
The role ensures all tenants and prospective tenants receive personalized service from the start and develop strong relations during tenancy. We provide exceptional, tailored customer service to the faculty and staff of UBC, and so excellent communication skills, both verbal and written, is essential. You will be the first point of contact for leasing matters, and therefore will need to respond promptly and demonstrate professionalism at all times.
Key Responsibilities (include, But Are Not Limited To)
- Answer phone enquiries and respond promptly to emails regarding potential tenancy questions, including office walk-in’s
- Communicate with applicants regarding suite availability and ensure follow-up is completed to waitlist inquiries, promptly
- Conduct suite viewings and building tours in order to promote leasing and minimize vacancy
- HRS (UBC Housing and Relocation Services) Office requirements
- Tracking all phone, emails, walk-ins and record in spreadsheet
- Co-ordinate with Housing Programs Coordinator: Applicant tracking for housing (Update weekly/ad hoc spreadsheet)
- Tracking Client/VIP
- Updating vacancy spreadsheet
- Provide HRS Office with any Ad Hoc Information Request from VGH
- Communicate with applicants and ensure follow-up is completed to waitlist inquiries and suite availability information
- Complete and review:
- o Confirmation of UBC employment and VGH eligibility
- o Prepare new lease
- o Track lease agreement end dates
- o Input Accounting forms into Yardi
- Assists Property Administrators with parking and storage audits
- Assist and provide information to management for future development projects about housing trends, requirements, suggestions.
- Participating in regular marketing meetings as requested
- Participate in weekly VGH operations meetings
- Other administrative tasks that may be required as directed by the Property Manager
- A relevant Diploma or Degree.
- A minimum of 2 years’ experience in the real estate or property management industries.
- Communicates effectively and professionally, both oral and written
- Develops and sustains cooperative working relationships, professional phone manner
- Mature and self-motivated team player
- Allocates one’s time effectively and manages tight deadlines
- Able to resolve problems using facts and sound reasoning
- Proficiency with MS Office
- Experience with Yardi Voyager is an asset.
- Demonstrated knowledge of all governing legislation such as Residential Tenancy Act; Human Rights Code; Personal Information Protection Act of British Columbia; Building code, Fire Code and Occupational Health and Safety.
More about this job
Responsibilities
Respond to tenant and applicant inquiries, coordinate follow-ups and suite viewings, and provide personalized leasing support throughout the tenancy process. Track applicants, vacancies, leases, and related records; coordinate with UBC Housing and Relocation Services and support property administration and management activities.
Requirements
A relevant diploma or degree and at least two years of experience in real estate or property management are required. Candidates should have strong professional communication, organization, problem-solving, and Microsoft Office skills; Yardi Voyager experience and knowledge of applicable legislation are also specified.
Skills
- Customer Service
- Verbal Communication
- Written Communication
- Professional Phone Manner
- Relationship Building
- Applicant Tracking
- Lease Preparation
- Suite Viewings
- Building Tours
- Spreadsheet Management
- Yardi Voyager
- Microsoft Office
- Time Management
- Deadline Management
- Problem Solving
- Residential Tenancy Legislation
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Sales
- Management & Leadership
Keywords
- Property Leasing
- Property Management
- Real Estate
- Tenant Relations
- Applicant Tracking
- Waitlist Management
- Suite Availability
- Suite Viewings
- Building Tours
- Lease Agreements
- Lease End-Date Tracking
- UBC Housing and Relocation Services
- Faculty and Staff Rental Programs
- VGH Eligibility
- Yardi Voyager
- Microsoft Office
- Spreadsheet Management
- Accounting Forms
- Parking Audits
- Storage Audits
- Marketing Meetings
- Residential Tenancy Act
- Human Rights Code
- Personal Information Protection Act of British Columbia
- Building Code
- Fire Code
- Occupational Health and Safety