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Added 57 mins ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an RFP Manager (18-month Contract) who will be responsible for overseeing…
Added 57 mins ago
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Senior Partnerships Manager - Toronto
Teamtailor
Toronto, ON
- Full-time
As a Bilingual Senior Partnerships Manager at Teamtailor, you'll be the founding force behind our Canadian partner ecosystem, a role that combines tech and channel partnerships to drive…
Added 1 hour ago
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(CAN) Cashier
Walmart
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- Part-time
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Business Development Manager/Area Business Manager - Jaipur
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
The Business Development Manager is responsible for driving growth by identifying and acquiring new customers within the zone. This role involves prospecting, customer profiling, building…
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Business Development Manager/Area Business Manager - Kota
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- Full-time
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(CAN) Cashier
Walmart Canada
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Refers appropriate service and transactional items to a Customer Service Manager as required.
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(CAN) Consumables Associate
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
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(CAN) Produce Department Manager
Walmart Canada
Yorkton, SK
- Full-time
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…
Added 2 hours ago
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(CAN) Cashier
Walmart Canada
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- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 2 hours ago
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(CAN) Cashier
Walmart Canada
Airdrie, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
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(CAN) Self Checkout Attendant
Walmart Canada
Airdrie, AB
- Full-time
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(CAN) Self Checkout Attendant
Walmart
Airdrie, AB
- Part-time
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Specialist Occupational Therapist
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Kawartha Lakes, ON
- Full-time
…and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will need to enable you to attend the…
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Overnight Lead Department Manager
Walmart Canada
Thunder Bay, ON
- Full-time
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IT Technician I (FT, Permanent)
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Account Manager I, Eats SMB
Uber
Toronto, ON
- Full-time
Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. In this role, you will own the growth and success of a…
Added 2 hours ago
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Bilingual Collections Agent
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- Full-time
Evaluate account risk and escalate accounts for further action when appropriate
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Category Activation Manager / Cheffe Activation des catégories
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Collection Specialist
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Accounting Technician 1/2
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Overnight Lead Department Manager
Walmart
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- Full-time
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Added 4 hours ago
UA
Sr Client Partner - Uber Advertising, Global Restaurants
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- Full-time
This is a high-stakes role where you will work in lockstep with a Partner Manager and Delivery Account Managers to deliver "Execution Excellence" and measurable business growth for our…
Added 4 hours ago
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Sales and Account Manager Director
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- Full-time
As our first Canadian hire, the Sale and Account Manager Director will be the face of Planet DDS in the market and a founding member of what we expect to become a Canadian team. You will…

Uber

Account Manager I, Eats SMB

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 3+ years of experience in account management, operations, sales or customer-facing functions.
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role And Team

Account Management at Uber means navigating ambiguity, earning trust fast, and solving problems that don’t come with a script. In this role, you will own the growth and success of a portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build long-term partnerships directly impacts the livelihood of local businesses and Uber’s mission to move the real world.

The work is fast-paced and requires a grit-based mindset; you will deal with shifting priorities, handle tough negotiations, and build lasting partnerships. We are looking for resourceful owners who are energised by the complex reality of Account Management and can stay resilient through the inevitable "no" to find creative solutions for our partners. If you thrive on autonomy and are motivated by seeing the tangible impact of your work on the community, this is where you will grow.

This position is based in Toronto, Canada and follows a hybrid work schedule, with employees in the office Tuesday–Thursday.

What You’ll Do

Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Basic Qualifications

3+ years of experience in account management, operations, sales or customer-facing functions.
Ability to negotiate with external partners and overcoming objections to gain commitment.
Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
Fluency in the local language of the market, and professional proficiency in English.
High school diploma or equivalent.

Preferred Qualifications

Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making.
Demonstrated problem-solving ability to solve gaps in merchant processes.
Stakeholder management skills with the ability to influence without authority.

For Canada-based roles: The total on-target earnings (OTE) range for this position is CAD $87,857 - CAD $97,857. The OTE includes a base salary range of CAD $61,500 per year - CAD $68,500 per year and an annualized cash variable incentive target of CAD $26,357 - CAD $29,357.

You may be offered an equity award & other types of comp. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply About employer

More about this job

Responsibilities

Manage and grow a portfolio of SMB restaurant partners by building long-term relationships, using data and KPIs to identify growth opportunities, and resolving issues that affect partner success. Promote adoption of platform features and services, adapt to market needs, and collaborate with operations, marketing, and product teams to inform regional strategies.

Requirements

Requires at least three years of experience in account management, operations, sales, or another customer-facing function, along with negotiation, data-driven portfolio management, and the ability to adapt in ambiguous environments. Applicants must have a high school diploma or equivalent, fluency in the local market language, and professional proficiency in English; Salesforce and spreadsheet proficiency are preferred.

Skills

Account Management
Negotiation
Objection Handling
Data-Driven Decision Making
Portfolio Management
KPI Tracking
Problem-Solving
Stakeholder Management
Influencing Without Authority
Sales
Operations
Customer Satisfaction
Cross-Functional Collaboration
Salesforce
Google Sheets and Excel

Benefits

Equity
Bonuses

Visa sponsorship

Not detected in the job text

Keywords

Account Management
SMB Restaurants
Uber Eats
Partner Portfolio
Relationship Management
Negotiation
Objection Handling
Data-Driven Insights
KPI Tracking
Merchant Operations
Problem-Solving
Stakeholder Management
Salesforce
Google Sheets
Excel
Marketing Products
Feature Adoption
Customer Satisfaction
Cross-Functional Collaboration
Market Dynamics
Regional Strategy
Operations
Sales

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