Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
GO
Manager - Realty and Space Planning
Government of Yukon
Whitehorse, YT
- Full-time
We are currently seeking a talented person to join us in Property Management! As the Manager of Realty and Space Planning, you will manage the Yukon government’s realty and office space…
Added 2 mins ago
GO
Supervisor, Administrative Operations
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 2 mins ago
GO
Banking Services Manager
Government of Yukon
Whitehorse, YT
- Full-time
Yukon government’s vision is an engaged and diverse public service that embraces innovation to deliver positive outcomes for Yukoners.
Added 2 mins ago
GO
Security Officer
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to Manager, Safety & Security, this position is responsible for maintaining the security of the long-term care home and its residents, staff and visitors as well as the facility…
Added 2 mins ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Added 17 mins ago
SC
shift supervisor - Store# 04705, TOWN CENTER MALL
Starbucks Coffee Company
Powell River, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 00151, SEABUS
Starbucks Coffee Company
Vancouver, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 04085, SPRING GARDEN RD & QUEEN
Starbucks Coffee Company
Halifax, NS
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
chef de quart - Store# 18568, 71 BLVD DE LA GAPPE
Starbucks Coffee Company
Gatineau, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 17 mins ago
SC
shift supervisor - Store# 81872, 230 SAGE HILL BOULEVARD NW
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 32 mins ago
NB
Product Owner Regulatory Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
…means acting as a change leader. You will report to the Senior Manager Business Intelligence Center - Finance. This role allows you to make a positive and tangible impact on the…
Added 32 mins ago
NB
Chief Functional Analyst
National Bank of Canada
Montreal, QC
- Full-time
You’ll be on a large team of 15 colleagues and report to the Senior Manager.
Added 32 mins ago
NB
Senior Account Manager, Real Estate Financing
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Account Manager in the Real Estate Finance team of the Commercial & Private Banking 1859 sector at the National Bank means supporting the best players in the real…
Added 32 mins ago
X
Software Engineer Co-op
XRSounder
Burnaby, BC
- Full-time
Please submit your resume and cover letter online (ideally, in one document!). While we thank all candidates who apply, only those deemed qualified by the hiring manager will be contacted.
Added 32 mins ago
CO
STRATEGIC ENTERPRISE INTEGRATION & MODERNIZATION LEAD (DATA MANAGEMENT)
City of Toronto
Toronto, ON
- Full-time
In this temporary role, reporting to the Senior Project Manager , the SEIM Lead (Data Management) will lead complex, multi-year, multi-divisional technology transformation projects for the…
Added 32 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 32 mins ago
NB
Analyst
National Bank of Canada
Montreal, QC
- Full-time
· Identify the needs of stakeholders, identify the problem presented and adapt your interventions, while providing quality service.
Added 32 mins ago
NB
Business Development Manager
National Bank of Canada
Montreal, QC
- Full-time
A career as a Business Development Manager in the Distribution team at National Bank Insurance means acting as a strategic partner to help our distribution channels grow and better support…
Added 32 mins ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 32 mins ago
NB
Manager Custody Operations & Controls
National Bank of Canada
Toronto, ON
- Full-time
A career as a Manager, Custody Operations at National Bank Trust means playing a key role in the day-to-day execution and oversight of critical custody and investment operations. As a…
Added 32 mins ago
NB
Account Manager, Real Estate Development Unit
National Bank of Canada
Laval, QC
- Full-time
A career as an Account Manager within the Real Estate Development Unit (RDU) means playing a key role in business development, client relationship management, and influential leadership…
Added 32 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 32 mins ago
NB
Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
- Full-time
…on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment,…
Added 47 mins ago
AA
Principal Product Manager
Asensean Advisory
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
We are seeking a Principal Product Manager to lead product strategy and execution across multiple products and initiatives. You will own customer problems and product outcomes from…
Added 1 hour ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…advisory team to stand out by offering exceptional customer service that will have a positive, long-term impact on our…

Uber

Customer Success Manager, Global Delivery Partnerships

Toronto, ON, Canada

For Canada-based roles: The base salary range for this role is CAD $102,000 per year - CAD $113,000 per year. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: For Canada-based roles: The base salary range for this role is CAD $102,000 per year - CAD $113,000 per year.
Job type: Full-time
Apply by: Nov 25, 2026
Experience: At least 4 years of full time experience
Posting language: English
Posted: Oct 26, 2026

Original job description

About The Role

As a Customer Success Manager (CSM) on the GDP Delivery team, you will play a critical role in ensuring merchant success across Uber's delivery platform. This role sits at the intersection of operations, data, and relationship management - you will use performance insights and operational expertise to drive real business outcomes for our merchant partners.

The CSM is 70% focused on optimizing operational health - including operational efficiency, customer experience, and financial health - and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts in close partnership with Account Managers (AMs).

You will own merchant operational health end-to-end: diagnosing performance gaps, designing data-backed solutions, driving product adoption, and serving as a trusted advisor to your portfolio of merchant partners. You will work cross-functionally to advocate for your merchants and continuously improve our platform.

What You'll Do

Operational Optimization: Serve as a trusted operational advisor to merchants - diagnosing performance gaps, recommending Uber-backed solutions (e.g., POS integrations, menu optimization), and tracking key metrics like defect rate, uptime, and fulfillment speed to drive continuous improvement.
Performance & Insights: Monitor merchant performance using existing dashboards and reporting tools; lead QBR preparation and translate insights into clear recommendations for AMs and senior leadership.
Product Adoption & Engagement: Drive adoption of Uber's product suite (e.g., POS endpoints implemented) by developing tailored approaches and supporting pilot programs that increase feature utilization and merchant satisfaction.
Collaboration with Account Managers: Partner closely with AMs to share merchant feedback, align on account strategy, and run joint business reviews. Travel as needed for key client meetings.
Retention & Churn Prevention: Proactively identify at-risk storefronts, develop retention plans, and advocate cross-functionally to resolve issues before they escalate.

Basic Qualifications

At least 4 years of full time experience
Experience in B2B operations - Sales, Customer Success, Account Management, or upper management in retail/food industry
Bachelor's degree

Preferred Qualifications

Experience in consulting, account management, or a similar client-facing role
Experience in food delivery, third-party marketplaces, or high-growth tech companies
Proficiency in SQL, with the ability to pull and interpret data to support analysis and decision-making
Excellent communication, negotiation, and organizational skills - able to present
Demonstrated experience using performance metrics and customer insights to inform decisions and drive business outcomes
Analytical ability - Comfortable working with data and performance metrics; ability to translate insights into clear, actionable recommendations for merchants and internal stakeholders
Operational Excellence - Proven ability to identify merchant process inefficiencies and design scalable, data-backed solutions
Process Optimization - Proactively suggests and implements tailored solutions to improve efficiency at scale
Cross-Functional Collaboration - Strong ability to work across functions and drive influence with multiple stakeholders at varying levels of seniority
French speaking preferred

For Canada-based roles: The base salary range for this role is CAD $102,000 per year - CAD $113,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply About employer

More about this job

Responsibilities

Own operational health for a portfolio of merchants by diagnosing performance gaps, recommending data-backed improvements, driving product adoption, and preventing churn. Partner with Account Managers and cross-functional teams to review performance, share merchant insights, support revenue growth, and advocate for merchant needs.

Requirements

Requires at least four years of full-time experience in B2B operations, such as sales, customer success, or account management, or upper management in the retail or food industry, plus a bachelor's degree. Preferred qualifications include client-facing experience, SQL proficiency, strong analytical and communication skills, operational and process optimization experience, and French language ability.

Skills

Customer Success
B2B Operations
Account Management
Operational Optimization
Performance Analysis
SQL
Data-Driven Decision-Making
Product Adoption
Merchant Retention
Churn Prevention
Cross-Functional Collaboration
Stakeholder Management
Communication
Negotiation
Process Optimization
Business Reviews

Benefits

Bonus Program
Equity Award
Other Compensation
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Global Delivery Partnerships
Uber Delivery Platform
Merchant Operations
B2B Operations
Account Management
Operational Health
Operational Efficiency
Customer Experience
Financial Health
SQL
Performance Metrics
Dashboards
Reporting Tools
Quarterly Business Reviews
POS Integrations
POS Endpoints
Menu Optimization
Product Adoption
Pilot Programs
Revenue Growth
Upselling
Cross-Selling
Merchant Retention
Churn Prevention
Third-Party Marketplaces
Food Delivery
Data Analysis
Process Optimization
French

Report this job