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Added 1 min ago
CO
Utility Operator II
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…meter systems, and mobile mapping / GIS applications. Strong customer service and interpersonal skills, with an ability to build positive relationships are essential. Comfortability using…
Added 1 min ago
CO
Utility Operator III
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
…as Foreman. You will have meaningful influence on day-to-day service reliability and regulatory compliance while strengthening team effectiveness by fostering a positive and safe work…
Added 1 min ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
…We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and…
Added 16 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 16 mins ago
B
Cleaner
BGIS
Barrhead, AB
- Part-time
This is a regular, full-time or part-time position with a salary range of $17.95 - $20.88 per hour. The starting salary will be based on the successful candidate’s competencies, including…
Added 16 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 16 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Etobicoke, ON
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 16 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Montreal, QC
- $75,200 to $125,200 CAD / year
- Other
ADP Canada is a leading provider of payroll, HR, talent, time management, and benefits administration solutions. We are committed to helping organizations simplify workforce management…
Added 16 mins ago
TC
Field Warranty Specialist - Prairie Zone
Toyota Canada Inc.
Calgary, AB
- Full-time
…Liaison Office of Canada (VSCLOC) and Warranty team. This is a full-time opportunity and will report to the Manager of Field Warranty. The selected candidate will administer Toyota and…
Added 16 mins ago
AU
Service Manager
Allied Universal
Calgary, AB
- $54,600 to $59,400 CAD / year
- Full-time
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from…
Added 16 mins ago
BA
SALES - PRODUCT ADVISOR
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Sales is not your typical Monday to Friday job, customer satisfaction is your number one priority. The role is a full time position and includes working one evening per week (Monday or…
Added 16 mins ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
The Service Consultant plays an integral role in Birchwood Automotive Group achieving the highest level of customer satisfaction after the purchase of a vehicle. The Service Consultant is…
Added 16 mins ago
BA
SALES LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
Added 16 mins ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
Added 16 mins ago
BB
Customer Service Supervisor
Best Buy Canada
Vernon, BC
- Full-time
You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of…
Added 31 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
The Customer Success Manager (CSM) - IC2 - is the practitioner level in the CSM job family. You will own consumption and adoption outcomes across a portfolio of mid-complexity customers,…
Added 31 mins ago
CC
Retail Store Manager
Canna Cabana
Chatham-Kent, ON · Chatham, ON
- $50,000 CAD / year
- Full-time
Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social…
Added 46 mins ago
A
Substation Technologist
AltaLink
Acheson, AB
- Full-time
…are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our…
Added 46 mins ago
B
Head of Supply Chain - Canada
Beiersdorf
Montreal, QC
- Full-time
Lead and develop the Customer Replenishment and Collaboration team, setting strategy and goals for service, on-shelf availability, inventory and customer supply chain relationships. Provide…
Added 46 mins ago
B
Facility Manager III
BGIS
Toronto, ON
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Exemplify Customer Service and Create Memorable Customer Experiences
Added 46 mins ago
Dishwasher, Stewarding (Part-Time)
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Ottawa, ON
Reporting to the Stewarding Manager, you will assist in the execution of memorable Food & Beverage experiences for our guests. Responsibilities and essential job functions include but are…
Added 46 mins ago
B
Finance Manager
BGIS
Markham, ON
- Full-time
This is a regular, full-time position with a salary range of $84,493 - $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not…
Added 46 mins ago
NH
Mental Health Counsellor - NH Scarborough
Nisa Helpline
Toronto, ON · Scarborough, ON
- Full-time
Job Title Mental Health Counsellor Job Status Part time (10-15 hours/week)
Added 1 hour ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Comprehensive extended health and dental plan (applicable for full-time positions only)
Added 1 hour ago
CP
Admin Supervisor
Cheswold Park Hospital
Halifax, NS
- Full-time
Hours: Full-time, Monday to Friday, 9.00 5.00

Uber

Manager I, Account Management, Eats SMB

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About The Role And Team

Leading at Uber means setting direction in motion, not waiting for perfect conditions. As an Account Management Lead for the Eats SMB team, you will build and lead high-performing teams in an environment where the answers aren’t always clear and the stakes for our merchant partners are high. You will own the commercial strategy for your territory, making hard calls under pressure to ensure we win selection street by street.

This role is about more than just hitting a quota; it is about building long-term partnerships in a fast-changing environment. You will need to balance empathy for your team and partners with the steady action required to move the business forward. If you are a resilient, resourceful leader who thrives when solving the messy reality of real-world problems, this is where you will make your mark.

This position is based in Toronto, Canada and follows a hybrid work schedule, with employees in the office Tuesday–Thursday.

What You’ll Do

Lead and coach a team of Account Managers to build trusted relationships with restaurant partners and co-create growth plans that deliver real value.
Navigate ambiguity and internal complexity to unblock growth opportunities, managing trade-offs between short-term targets and long-term partner health.
Own your team’s regional performance by inspecting pipeline health and dashboards, course-correcting quickly when shifting priorities create pressure points.
Collaborate cross-functionally with Operations, Marketing, and Product teams to influence solutions that scale and remove blockers for our merchants.
Drive the adoption of new products and marketing tools across your territory, making fast, thoughtful decisions even when information is imperfect.
Manage a complex portfolio with discipline and urgency, ensuring your team remains resilient through tough negotiations and evolving workflows.

Basic Qualifications

5+ years of experience in Account Management or Sales.
1+ year of experience in a people management or team lead role.
Experience in client-facing roles or leading teams with direct customer responsibility.
Experience managing stakeholders across multiple functional areas.
Bachelor’s degree or equivalent professional experience.

Preferred Qualifications

Proven track record of coaching sellers and building high-performing teams in rapid-growth environments.
Proficiency in using data analysis to inform strategic decision-making and practical recommendations.
Experience working with CRM tools like Salesforce to manage pipelines and forecasts.
Strong systems thinking skills with the ability to build and address commercial processes.
Experience in B2B tech sales or the hospitality and restaurant industry.

For Canada-based roles: The total on-target earnings (OTE) range for this position is CAD $141,429 - CAD $157,143. The OTE includes a base salary range of CAD $99,000 per year - CAD $110,000 per year and an annualized cash variable incentive target of CAD $42,429 - CAD $47,143.

You may be offered an equity award & other types of comp. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply About employer

More about this job

Responsibilities

Lead and coach a team of Account Managers, own regional commercial performance, and build trusted growth partnerships with restaurant merchants. Collaborate across Operations, Marketing, and Product to remove blockers, drive adoption of products and marketing tools, and balance short-term targets with long-term partner health.

Requirements

Requires at least five years of Account Management or Sales experience, at least one year in people management or team leadership, and experience in client-facing work and cross-functional stakeholder management. A bachelor’s degree or equivalent professional experience is required; preferred qualifications include seller coaching, data-driven decision-making, Salesforce or similar CRM experience, systems thinking, and B2B tech sales or restaurant industry experience.

Skills

Account Management
Sales
People Management
Team Leadership
Coaching
Commercial Strategy
Pipeline Management
Forecasting
Data Analysis
Stakeholder Management
Cross-Functional Collaboration
Negotiation
CRM
Systems Thinking
B2B Tech Sales

Benefits

Equity
Other Benefits

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Eats SMB
Restaurant Partners
Commercial Strategy
Territory Management
Pipeline Health
Dashboards
Salesforce
CRM
Forecasting
Data Analysis
Growth Plans
Stakeholder Management
Cross-Functional Collaboration
Operations
Marketing
Product
Product Adoption
Marketing Tools
B2B Tech Sales
Hospitality
Restaurant Industry
Commercial Processes
Negotiation

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