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Uber

Sr Sales Account Coordinator, Global Delivery Partnerships

Toronto, ON, Canada

Pay: For Canada-based roles: The base salary range for this role is CAD $81,000 per year - CAD $90,000 per year.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: +3 years of experience
Posting language: English
Posted: Sep 28, 2026

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Original job description

About The Role

An Account Coordinator is responsible for supporting the Account Management team by assisting with client tasks that ensure operational health. The Account Coordinator provides administrative and operational support to the Client Partner and Customer Success Manager, such as routine communication, tracking account activities, ensuring timely follow-ups, and managing day-to-day tasks like reporting and invoicing.

What You'll Do

Merchant Onboarding: Onboard new locations and monitor existing locations to ensure all eligible locations are actively taking trips.
Operations Management: Actively monitor brand metrics on a regular basis to ensure that the merchant has optimal operational health.
Campaign Execution: Help implement marketing campaigns, including uploading campaigns, pulling reports and sharing updates with the Client Partner and Customer Success Manager.
Critical Reporting & Analysis: Pull operational and marketing metrics on a regular basis to identify and diagnose improvement opportunities with the merchant.
Problem Solving: Address and resolve client issues or concerns in a timely and professional manner.
Administrative Support: Prepare reports and take meeting notes to ensure internal parties are aligned on next steps.

Basic Qualifications

+3 years of experience
Experience in Customer Success / Account Coordinator roles

Preferred Qualifications

Strong communication skills, both written and verbal.
Attention to detail and ability to manage multiple tasks simultaneously.
Strong organizational and time-management skills.
Ability to work well in a fast-paced environment and handle multiple priorities.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.

For Canada-based roles: The base salary range for this role is CAD $81,000 per year - CAD $90,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply About employer

More about this job

Responsibilities

Support the Account Management team, Client Partner, and Customer Success Manager with client communications, account tracking, follow-ups, reporting, and invoicing. Onboard and monitor merchant locations, track operational and marketing metrics, help execute campaigns, resolve client issues, and prepare reports and meeting notes.

Requirements

Requires at least three years of experience, including experience in Customer Success or Account Coordinator roles. Preferred qualifications include strong written and verbal communication, attention to detail, organizational and time-management skills, the ability to manage competing priorities in a fast-paced environment, and proficiency in Microsoft Office and Salesforce.

Skills

Customer Success
Account Coordination
Client Communication
Merchant Onboarding
Operations Management
Campaign Execution
Reporting and Analysis
Problem Solving
Administrative Support
Attention to Detail
Organization
Time Management
Multitasking
Microsoft Office
Salesforce

Benefits

Bonus Program
Equity Award
Other Compensation
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Customer Success
Account Coordination
Client Partner
Merchant Onboarding
Merchant Locations
Operational Health
Marketing Campaigns
Campaign Execution
Operational Metrics
Marketing Metrics
Reporting
Data Analysis
Client Issue Resolution
Invoicing
Meeting Notes
Microsoft Office
Word
Excel
PowerPoint
Salesforce
Internet Marketplace Platforms
Sales
Business Development

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