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Added 12 mins ago
A
Dealership Retail Experience Strategist [AQ-24942]
Aquent
Canada
- Contract
…delivering unparalleled driving experiences and exceptional customer service. This organization is committed to innovation, quality, and a premium brand experience that resonates with…
Added 12 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
St. Albert, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 42 mins ago
MP
Realtor – Relocate to Dubai
McCone Properties
Vancouver, BC
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 42 mins ago
AC
IT Asset administrator and Process Owner
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
Définir les indicateurs clés de performance et maintenir des tableaux de bord sur la performance des actifs, la conformité, les niveaux de service et les possibilités de réduction des coûts.
Added 56 mins ago
SC
chef de quart - Store# 04059, PLACE VILLE-MARIE
Starbucks Coffee Company
Montreal, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
U
Seasonal Driver Helper - Woodstock
UPS
Chatham-Kent, ON · Chatham, ON
- Temporary
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Sarnia Area. This role involves performing physical work in a fast-paced environment including…
Added 1 hour ago
CB
Baker
COBS Bread
Mississauga, ON
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 1 hour ago
CB
Sales Assistant
COBS Bread
Mississauga, ON
- Full-time
…product, the development of our people and our warm and friendly customer…
Added 1 hour ago
L
Seasonal Guest Experience Lead | Banff Avenue
lululemon
Banff, AB
- Full-time
The Guest Experience Lead is responsible for ensuring all guests (i.e., customers) receive a quality in-store experience. They do this by overseeing or providing technical product education…
Added 1 hour ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 1 hour ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 1 hour ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
The primary focus for the CSM (Customer Service Management) Buyer position is to ensure on-time delivery of parts to the required date of the Operation teams.
Added 1 hour ago
CC
Leadership Development Program (Canada)
Chick-fil-A Corporate Support Center
Mississauga, ON
- Full-time
Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP…
Added 1 hour ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
Incorporate customer and service feedback to continuously improve software and machine performance
Added 1 hour ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…for vendor partners. The role ensures product availability, service level attainment, cost control, and operational efficiency while supporting business growth initiatives across the M&M…
Added 2 hours ago
NR
Children’s Services Program Supervisor
Niagara Region
ON · Niagara, ON
- Contract
Supervises the customer service delivery for both programs (i.e. OneHSN, Request for Service referrals, etc).
Added 2 hours ago
NR
Finance Education & Communication Advisor
Niagara Region
ON · Niagara, ON
- Full-time
…alignment of operational needs, business requirements, and customer service…
Added 2 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 2 hours ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 2 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 3 hours ago
MP
Property Consultant – Move to Dubai
McCone Properties
Calgary, AB
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 3 hours ago
J
Commercial Lines Team Lead
JobsMedia.io
Toronto, ON
- Full-time
We’re currently seeking a Commercial Team Lead in Toronto. This is a hands-on leadership role designed for someone who thrives on mentoring others while staying close to the business.

Ubisoft

Associate Manager - Community Team (Assassin's Creed)

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

Job Description

The Community Team is responsible for player engagement activities across community channels, including content creation and player insights and feedback. The Associate Manager, Community Team, will be responsible for overseeing the daily operations of a team of Community Managers working on an assigned portfolio of games. This role supports the Community team by managing the growth, development, and performance of the respective portfolio’s Community Managers. Additionally, the Associate Manager contributes to transversal and game-specific projects and initiatives.

WHAT YOU'LL DO

Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements, acting as an enabler for operational excellence.
Lead a team of Community Managers, which includes day-to-day supervision, review of work activity and results, and performance management.
Coach the team by assessing strengths and development needs, giving timely feedback, and creating improvement and training plans.
Drive innovation & solution-driven mindset for Community Managers to help develop autonomy and growth.
Develop and maintain best practices and initiatives to support the player community, including but not limited to: content production practices, standards of quality, and team Key Performance Indicators.
Incorporate leadership directives, new global processes, and best practices from portfolio’s Social Media Manager to establish team standards and trainings.
Manage team resources, workload, staffing allocations, and resources to support business objectives of the portfolio.
Review annual employee feedback surveys and collaborate with Portfolio Lead to create action plans to address key issues and pain points.
Develop and maintain relationships with partner teams in Community, Social, Player Support, & Frontline.
Create a fun, collaborative environment with a shared desire to enhance the experience of Ubisoft players and tell the stories of our games.

Qualifications

WHAT YOU'LL BRING

Intermediate experience in community management or similar role.
People management experience with a track record of leading diverse, distributed teams a plus.
Familiar with social media channels, live streams, and YouTube.
Experience in the video games industry a significant plus.

Contract: Permanent

Work flexibility: Office-based

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More about this job

Responsibilities

The Associate Manager oversees the daily operations of the Community team, managing the growth, development, and performance of Community Managers. They also contribute to transversal projects and ensure operational excellence by implementing best practices and team standards.

Requirements

Candidates should have intermediate experience in community management or a similar role, with a track record of leading diverse teams. Familiarity with social media channels, live streams, and the video game industry is highly preferred.

Skills

Community management
People management
Performance management
Team leadership
Social media management
Content production
Strategic planning
Data analysis
Communication
Coaching
Project management
Operational excellence

Visa sponsorship

Not detected in the job text

Keywords

Community Management
Ubisoft
Assassin's Creed
People Management
Social Media
YouTube
Live Streams
Performance Management
Operational Excellence
Team Leadership
Gaming Industry
Player Engagement
Content Production
Key Performance Indicators
Project Management
Training
Coaching
Portfolio Management

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