Business Excellence Intern

Make your mark for patients 

We are looking for a curious, collaborative, and solutions-oriented Business Excellence Intern to join our Business Excellence team. This is a 12 -month hybrid position based in our Oakville, Ontario office.

About the role

You will support the Business Excellence Hub on cross-functional processes, projects, and initiatives designed to improve efficiency and create capacity across the organization. You will also help reinforce compliance with organizational policies and guidelines while gaining practical experience in reporting, process improvement, digital solutions, and project coordination.

Who you’ll work with

You will work with Business Excellence colleagues and cross-functional partners across the organization. This collaborative environment will provide opportunities to contribute to strategic initiatives, build business capabilities, and develop practical experience in a dynamic pharmaceutical setting.

What you’ll do

• Develop and maintain customer relationship management reports and dashboards.
• Monitor healthcare professional and healthcare organization engagement activities.

• Deliver data-driven insights and support ad hoc business analysis.
• Document processes and help develop a coordinator playbook.
• Create presentations and status reports for strategic initiatives.
• Gather requirements and map digital and process enhancements.

Interested? For this role, we’re looking for the following

Minimum requirements

• Bachelor's degree in Life Sciences, Business, Analytics, Operations, or a related field; Master’s degree considered an asset.
• 1-2 years of relevant work, internship, or co-op experience; pharmaceutical or healthcare industry experience is considered an asset.

Preferred requirements

• Project management studies or certification.
• Previous pharmaceutical, internship, or cooperative education experience.
• Lean Six Sigma certification or related process-improvement training.
• Pursuing continuing studies or certification relevant to the position.
• Proficiency in Microsoft Excel, PowerPoint, and Teams.
• Strong written and verbal communication skills.
• Ability to work independently and with cross-functional teams.
• Solutions-oriented mindset suited to a fast-paced, dynamic environment.
• Commitment to fostering an inclusive and collaborative workplace
• Bilingual proficiency in English and French.

This positions reasonably anticipated base contracted range is $45,000 - $55,000 annually. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us 
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science. 

We’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

Why work with us? 
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential. 

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

We are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected, and supported. We are committed to meeting the accessibility needs of persons with disabilities.

If you require an accommodation for the recruitment/interview process (e.g. alternate formats of materials, accessible meeting rooms or other accommodation), please contact HRAnswers@ucb.com and we will work with you to meet your needs.

Please note that our hiring process includes the use of artificial intelligence (AI). All final hiring decisions are made by our hiring teams.