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Added 10 mins ago
Sales Development (SDR) Manager
Quadient
Markham, ON
$90,000 to $130,000 CAD / year
Full-time
…relationships. We're looking for a hands-on, people-first Sales Development Manager to lead that team: someone who can review a call in the morning, rework a cadence at lunch and help an…
Added 11 mins ago
Manager, Advisor Experience & Inforce Service Innovation
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
The Manager, Advisor Experience & Inforce Service Innovation defines and executes Specialized Lending’s post-funding service model. The role leads portfolio servicing and surveillance,…
Added 27 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 41 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 1 hour ago
Senior Governance & Control Analyst
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Senior Manager, Credits & Incentives
BDO
AB · Winnipeg, MB · Guelph, ON · London, ON · Toronto, ON · Oakville, ON · Kitchener, ON · Vancouver, BC · Halifax, NS · Calgary, AB
Full-time
…funding throughout critical stages of growth, from early-stage development through global expansion. Working closely with our clients, we develop funding roadmaps that align available tax…
Added 1 hour ago
Talent Development Manager
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
The Manager, Talent Development supports Indigo’s talent strategy by leading the execution, administration, and continuous improvement of talent management, leadership development,…
Added 1 hour ago
Learning & Development Manager
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational…
Added 1 hour ago
Power Plant Engineer, Facilities
Manufacturing Job Site
Guelph, ON
Internship
Under the direction of the Facilities Manager, the Power Plant Engineer is responsible for the inspection, maintenance, troubleshooting, and repair of the facility’s main infrastructure…
Added 1 hour ago
Senior Manager, Platform Engineering
Rates.ca
Toronto, ON
Full-time
The Senior Manager, Platform & Cloud Engineering will:
Added 1 hour ago
TECHNOLOGY COMMUNICATIONS MANAGER -HYBRID
Green Shield Canada
Toronto, ON
GreenShield is undergoing significant technology-enabled transformation, and is seeking a Technology Communications Manager to lead clear, consistent and engaging communications across the…
Added 2 hours ago
Learning & Development Manager
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
The Manager, Learning and Development is responsible for designing, implementing, and continuously improving learning strategies and programs that build individual, team, and organizational…
Added 2 hours ago
GSC Business Manager
General Motors
Oshawa, ON
Full-time
…implement dashboards, workflow improvements, automation, and AI-enabled solutions that improve visibility, decision-making, and…
Added 4 hours ago
General Manager - Small Format
Indigo Books & Music
Grande Prairie, AB · Grand Prairie, Alberta
$42,500 to $68,500 CAD / year
Full-time
We Will Be Systems Thinking, Data Driven and AI enabled
Added 4 hours ago
Guest Service Supervisor
Northland Properties
Toronto, ON
Reporting to the Front Office Manager, and collaborating daily with all other department leaders, working closely with the Housekeeping and Maintenance Teams
Added 12 hours ago
Sr Manager, Legal Operations
Upwork
Toronto, ON
Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This…
Added 13 hours ago
Financial Analyst - Mental Health & Addictions
Manufacturing Job Site
Thunder Bay, ON
Full-time
Reporting to the Manager – Financial Services, the Financial Analyst – Mental Health & Addictions (MH&A) is responsible for supporting the MH&A portfolio through statistical data analysis,…
Added 14 hours ago
Manager, Total Rewards
Deloitte
Toronto, ON
Full-time
Help shape the future of Total Rewards through strategic compensation, M&A integration, and responsible AI-enabled solutions.
Added 14 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
…Marketing Cloud, Data 360 (Formerly Data Cloud), Agentforce, and AI-enabled ways of…
Added 14 hours ago
Business Development Representative, GIFTSOFT & Cibar
Aquila
Remote, Canada
Full-time · Remote
Reporting to the Aquila Portfolio Manager, we are hiring a Business Development Representative to create new sales opportunities for GIFTSOFT and Cibar. You will utilize the latest in AI…
Added 17 hours ago
Portfolio Manager/Director, Portfolio Construction
AIMCo
Calgary, AB
Full-time
We are seeking an experienced Portfolio Manager to join AIMCo’s Public Equities team. Reporting to the Managing Director, Portfolio Construction, Public Equities, this role will help…
Added 17 hours ago
Sr. Data Analyst -1806 (Asset Management)
Amyantek
Toronto, ON
Contract
 The manager is looking for candidates whose previous responsibilities closely align with the
Added 18 hours ago
Gestionnaire principale(e), Contrôle financier / Senior Manager, Controllership
Rio Tinto
Montreal, QC
Full-time
Added 18 hours ago
Sales Clerk - Front Shop
Rexall Care Network
Guelph, ON
Full-time
Professional growth and development via challenging projects and assignments
Added 18 hours ago
Manager, Technical Services
Guelph General Hospital
Guelph, ON
Full-time
Reporting to the Director of Digital Health & IT, the Manager ensures, in a fiscally responsible manner, that technology services are reliable, secure, scalable, and aligned with…

Udemy

Senior Product Manager, Applied AI

Canada

Pay: Job titles may span multiple career levels, and the targeted hiring base salary range for this role in Canada is [$164,000 - $205,000].
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape What Comes Next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills - and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Job Overview

We are looking for a Senior Product Manager, Applied AI to own customer deployments from initial discovery and product scoping through delivery, adoption, and value realization.

In this role, you will work directly with enterprise customers to understand their most important workflows, translate business objectives into clear product and technical requirements, and build a sequenced deployment roadmap. You will partner closely with Forward Deployed Engineers, internal Product and Engineering teams, and cross-functional partners across Sales, Customer Success, Data, Security, Legal, Finance, and Operations.

You will serve as the product owner for the customer engagement: accountable for the problem being solved, the scope and success criteria, the deployment roadmap, and the business value ultimately delivered. You will also help identify which customer needs represent repeatable product opportunities and work with the internal teams to incorporate those insights into the broader product roadmap.

This is an opportunity to join an emerging motion at an early stage and requires people with entrepreneurial mindset. Beyond delivering individual customer engagements, you will help define the product, operating model, playbooks, and decision frameworks required to scale this new product and motion.

What You’ll Do

Own Customer Discovery and Product Strategy

Build trusted relationships with customer executives, business leaders, technical stakeholders, and end users.
Lead discovery to understand customer objectives, workflows, user needs, data and technical constraints, and desired business outcomes.
Identify and prioritize high-value use cases, define the minimum viable deployment, and establish clear success and acceptance criteria.
Translate ambiguous customer problems into clear product requirements, prioritization decisions, and a sequenced product and deployment roadmap.

Lead End-to-End Customer Deployment

Translate customer objectives into a clear product and deployment roadmap covering milestones, workstreams, dependencies, risks, decision points, and launch criteria.
Create high-quality product artifacts, including problem statements, product requirements, workflow definitions, user stories, acceptance criteria, prioritization frameworks, and executive decision documents.
Own delivery governance across Coursera + Udemy and customer teams, maintaining clarity on scope, timelines, responsibilities, risks, and unresolved decisions.

Partner on Technical Solution Design and Deployment

Work closely with Forward Deployed Engineers and internal Engineering teams to translate business workflows into deployable technical solutions.
Participate credibly in discussions involving system architecture, APIs, data flows, integrations, identity and access management, infrastructure, security, privacy, scalability, reliability, and deployment models.
Evaluate technical and product trade-offs, challenge assumptions, and ensure that proposed solutions are feasible, supportable, secure, and aligned with customer outcomes.
Partner with engineering teams on AI-specific considerations such as data quality, evaluation approaches, human oversight, model limitations, responsible AI, and production-readiness criteria.

Own Business Value and Create Product Leverage

Define the value hypothesis for each customer engagement and establish the business, adoption, and product metrics required to measure success.
Evaluate effort, implementation complexity, cost-to-serve, and expected customer value when making scope and prioritization decisions.
Partner with Sales, Finance, Legal, and Customer Success on scope boundaries, business cases, commercial assumptions, and material changes to customer engagements.
Translate deployment results into clear narratives on adoption, ROI, customer impact, and future opportunities.
Identify recurring customer workflows, requirements, and technical patterns that can become reusable product capabilities.
Partner with Product and Engineering teams to bring field insights into the broader roadmap and build repeatable discovery, scoping, deployment, and measurement playbooks.

What We’re Looking For

8+ years of relevant experience across B2B product management, enterprise software, technical consulting, solutions delivery, or related roles, with clear ownership of product or customer outcomes.
Demonstrated experience taking technically complex enterprise products, platforms, or customer deployments from discovery and scoping through production launch and adoption.
Experience working with B2B products involving platforms, data, APIs, integrations, infrastructure, or complex enterprise workflows.
Strong customer-facing experience working directly with senior business leaders, technical stakeholders, and executive sponsors.
Excellent product judgment with the ability to convert ambiguous problems into clear requirements, prioritized roadmaps, and measurable outcomes.
Strong program and delivery management skills, including managing multiple workstreams, dependencies, risks, changing scope, and executive-level communication.
Strong technical fluency and the ability to reason about enterprise software architecture, data and integrations, cloud environments, security, privacy, and software delivery.
Strong understanding of AI- and LLM-enabled products, including where these technologies create value, their limitations, and the considerations involved in deploying them in enterprise workflows.
Hands-on prototyping experience with AI-assisted or low-code development tools such as Claude, Cursor, Lovable, Retool, or similar platforms.
Financial and commercial acumen, including experience evaluating business cases, effort versus value, delivery economics, ROI, and the implications of scope and prioritization decisions.
Ability to operate effectively in ambiguity, influence cross-functional teams without formal authority, and communicate equally well with executives, product teams, and engineers.
Willingness to collaborate across global time zones and travel periodically for customer discovery, delivery, and executive engagements.

Nice to Have

Experience deploying AI, machine-learning, LLM, RAG, or agentic solutions into production enterprise environments.
Familiarity with AI evaluation, guardrails, human-in-the-loop workflows, observability, model performance, and responsible-AI practices.
Experience working in education technology, workforce transformation, talent intelligence, skills, learning platforms, or other enterprise environments involving complex stakeholder and data ecosystems.
Experience delivering products or programs across multiple regions, industries, or regulatory environments.

Why join us?

Help build a new motion from the ground up. You will play a formative role in defining how Coursera + Udemy scopes, delivers, measures, and scales customer-facing AI solutions.
Own the complete customer-to-product loop. Work directly with enterprise leaders, partner with Forward Deployed Engineers, see solutions move into production, and use field learning to shape reusable product capabilities.
Move beyond experimentation. This role is accountable not only for prototypes or recommendations, but for adoption, operationalization, and measurable customer value.
Work on consequential problems. Apply AI and product thinking to complex workforce, learning, and organizational challenges faced by institutions around the world.
Operate with meaningful autonomy. Join a high-ownership, cross-functional team that values speed, rigorous product thinking, practical execution, and demonstrated business impact.
Contribute to Coursera + Udemy’s mission. Help organizations build the capabilities they need while advancing Coursera + Udemy’s mission to transform lives through learning.

Compensation

Coursera offers competitive pay and fair compensation practices across all regions. Job titles may span multiple career levels, and the targeted hiring base salary range for this role in Canada is [$164,000 - $205,000]. Actual compensation will depend on factors such as experience, education, transferable skills, business needs, and location. This range may be adjusted over time and may include eligibility for variable pay, equity, and comprehensive benefits.

For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.

If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

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More about this job

Responsibilities

Own enterprise customer engagements from discovery and scoping through deployment, adoption, and measurable business value. Partner with engineering and cross-functional teams to deliver secure, production-ready AI solutions and turn recurring customer needs into reusable product capabilities and scalable playbooks.

Requirements

Requires 8+ years of relevant experience, a track record delivering technically complex enterprise products or deployments, and strong customer-facing product, program, and technical skills. Candidates should understand AI and LLM-enabled products, have hands-on experience prototyping with AI-assisted or low-code tools, and demonstrate commercial judgment and the ability to lead across teams.

Skills

B2B Product Management
Enterprise Customer Discovery
Product Strategy
Product Requirements
Roadmap Planning
Deployment Management
Technical Solution Design
Enterprise Software Architecture
APIs and Integrations
AI and LLM Products
AI Evaluation
Responsible AI
Prototyping
Business Case and ROI Analysis
Cross-Functional Leadership
Program Management

Visa sponsorship

Not detected in the job text

Keywords

Applied AI
Artificial Intelligence
Large Language Models
Machine Learning
Retrieval-Augmented Generation
Agentic Solutions
Forward Deployed Engineering
Claude
Cursor
Lovable
Retool
APIs
Data Flows
System Architecture
Cloud Environments
Identity and Access Management
Security
Privacy
AI Evaluation
Human-in-the-Loop
Guardrails
Observability
Responsible AI
Enterprise Software
Product Roadmaps
Customer Discovery
Deployment Playbooks
Business Cases
ROI
Cost-to-Serve

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