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Added 4 mins ago
CH
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- Full-time
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(CAN) Cashier
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Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 33 mins ago
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- Full-time
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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Added 33 mins ago
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UFA Co-operative Ltd.

CSSR3

Grande Prairie, AB, T8V 0P2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Education: High school diploma
Experience: A minimum of 5 years of experience in sales, customer service, agriculture, grain handling, building materials, or a related industry.
Posting language: English
Posted: Nov 2, 2026

Original job description

Department: Operations - Alberta Employment Type: Full-Time Requisition ID: 2053

Join the UFA team today!

At UFA, we are more than an agricultural cooperative. We are a team of passionate people who work together to support rural communities, Canadian producers, and each other every day.

We are growing and are currently seeking a customer-focused Customer Sales & Service Representatives (CSSR) to join our team at our Grande Prairie Farm Store. This position will support Grain Handling & Storage.

Reporting to the Store Manager or Assistant Store Manager, the Customer Sales & Service Representative (CSSR) delivers exceptional customer service while supporting the sale of agricultural products, grain handling solutions, building materials and related services. This role is responsible for developing customer relationships, supporting store and yard operations, and contributing to sales growth while maintaining UFA's safety and operational standards.

Shift Schedules

This position is anticipated to work Monday to Friday from 8:00 AM to 4:30 PM.

Successful candidates may be scheduled on various shifts based on operational requirements, qualifications, and availability.

This position is located in Grande Prairie, Alberta at UFA’s Farm Store.

Core Responsibilities:

Deliver outstanding customer service and product support in person, by phone, and through digital channels.
Build and maintain customer relationships through proactive customer engagement and CRM activities.
Identify customer needs and recommend products, services, and solutions.
Support the achievement of store sales and customer service objectives.
Process and fulfill customer orders, including eCommerce transactions.
Maintain a clean, safe, and organized store, warehouse, and yard environment.
Assist with inventory management, merchandising, shipping, receiving, and general operational activities.
Adhere to all safety, operational, and customer service standards.
Support special projects and other duties as assigned.

Qualifications:

A High School Diploma or GED is required.
A minimum of 5 years of experience in sales, customer service, agriculture, grain handling, building materials, or a related industry.
Demonstrated success in relationship-based sales and customer account management.
Strong knowledge of grain handling products, building materials and related applications.
Proven leadership, coaching, and mentoring capabilities.
Strong business acumen, communication, and problem-solving skills.
Experience with inventory management, warehouse operations, customer quotations, and project support.
Forklift, warehouse, or yard experience is considered an asset.

Additional Requirements

Ability to safely lift up to 25 kg (55 lbs).
Ability to work both indoors and outdoors in a retail, warehouse, and yard environment.
Flexibility to work various shifts and support multiple store functions.
Must maintain all required certifications and training, including WHMIS and other company-required programs.
This is a safety-sensitive position. Successful candidates may be required to successfully pass a pre-employment drug and alcohol test as a condition of employment.

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact careers@ufa.com.

Stay Connected

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Sales & Service Representative delivers exceptional customer service while supporting the sale of agricultural products, grain handling solutions, and building materials. This role is responsible for building customer relationships, managing store and yard operations, and ensuring safety and operational standards are met.

Requirements

Candidates must have a High School Diploma or GED and a minimum of 5 years of experience in sales, customer service, or a related agricultural industry. Strong communication skills, business acumen, and the ability to perform physical tasks such as lifting up to 25 kg are required.

Skills

Customer service
Sales
Relationship management
Grain handling
Building materials
Inventory management
Warehouse operations
CRM
Communication
Problem-solving
Leadership
Coaching
Mentoring
Forklift operation
Safety standards
Business acumen

Benefits

Comprehensive benefits
Mentorship
Training
Educational support
Career paths

Visa sponsorship

Not detected in the job text

Keywords

Agricultural cooperative
Grain handling
Storage
Retail
Warehouse
Yard operations
CRM
eCommerce
Inventory management
Merchandising
Shipping
Receiving
Safety-sensitive
WHMIS
Sales growth
Customer engagement
Building materials
Forklift
Agriculture

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