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Added 4 days ago
Heavy-Duty Forklift Operator – Industrial Yard
TF Energy Solutions
Abbotsford, BC
Full-time
The Heavy-Duty Forklift Operator is responsible for the safe and efficient movement of tubular products, pipe, casing, and heavy equipment within a fast-paced outdoor logistics yard. Using…
Added 5 days ago
Yard - Surface Operator
Magna Mining Inc.
Sudbury, ON · Greater Sudbury, ON
Full-time
We’re looking for a Surface Operator 2 to join our team and support yard operations at McCreedy West Mine.
Added 17 days ago
Yard Operator
Startec Compression & Process and Startec Service
Calgary, AB
Full-time
Startec Compression & Process is currently recruiting a Yard Operator to work at our Shepard Shop (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The successful applicant must be a versatile…
Added 20 days ago
Forklift Operator / Warehouse and Yard Associate
Payzant Building Products
Fall River, NS
Full-time
We’re looking for a motivated, hands-on Forklift Operator / Yard Associate to join our team. If you enjoy staying active, working with equipment, and take pride in keeping things organized…
Added 24 days ago
Yard Operator
Gerdau North America
Guelph, ON
Full-time
Gerdau is seeking a motivated and safety-focused Yard Operator to support our daily yard operations. This hands-on role is critical to the success of our scrap processing and recycling…
Added 25 days ago
YARD OPERATOR
Gerdau
Guelph, ON
Gerdau is seeking a motivated and safety-focused Yard Operator to support our daily yard operations. This hands-on role is critical to the success of our scrap processing and recycling…
Added 1 month ago
Yard Operator I - Mr
Gerdau North America
Cambridge, ON
Full-time
The Yard Operator has a variety of duties and a broad skill set that makes this position an important part of operational needs. The Yard Operator requires knowledge of scrap grading, or…
Added 8 days ago
YARD OPERATOR I - MR
Gerdau
Cambridge, ON
The Yard Operator has a variety of duties and a broad skill set that makes this position an important part of operational needs. The Yard Operator requires knowledge of scrap grading, or…
Added 2 months ago
Forklift Operator/Yard Worker
Gillfor Distribution
Dartmouth, NS
Full-time
Gillfor Distribution is seeking an existing position of a Forklift Operator/Yard worker to join our branch in Dartmouth, Nova Scotia. As part of our Lumber Yard team at our Dartmouth…
Added 2 months ago
Yard Equipment/Forklift Operator
Foremost
Hythe, AB
Full-time
Foremost has an immediate opening for a full-time Yard Equipment/Forklift Operator for our facility located in Hythe, Alberta. This position reports to our Production Manager and is…
Added 2 months ago
Forklift Operator/Yard Worker
Gillfor Distribution
Dartmouth, NS
Full-time
Gillfor Distribution is seeking an existing position of a Forklift Operator/Yard worker to join our branch in Dartmouth, Nova Scotia. As part of our Lumber Yard team at our Dartmouth…
Added 1 month ago
Yard Operator
Stubbe s Workforce Inc
Norfolk, ON
$24 to $26 CAD / hour
Full-time
Reporting to the Plant 1 Manager, the Yard Operator is responsible for the loading and unloading of finished products. Occasional Saturdays are required.
Added 3 months ago
Operations - Cashier/Scale Operator (Public Yard)
Giampaolo Group Inc.
Scarborough, Ontario
Full-time
The Cashier/Scale Operator is responsible for all facets of the truck weighing process including scale operation, data collection and entry and general administrative support ensuring…
Added 4 months ago
Scale/Yard/Equipment Operator
Colas Canada Inc.
Golden, British Columbia
Temporary
Terus Construction, a division of Colas Western Canada Inc., is seeking a seasonal Scale/Yard/Equipment Operator to join our team in Golden, BC.
Added 10 days ago
Construction Yard Labourer/Operator
Golderado Contracting Corp
Fort Saskatchewan, AB
Full-time
Added 2 days ago
Operator, Truck
SSR Mining Inc.
Saskatoon, SK
Full-time
SSR Mining – Seabee Gold Operation is hiring for an Operator, Truck.
Added 2 days ago
Scale Operator
Giampaolo Group Inc.
Brampton, ON
Full-time
The Scale Operator Administrator is responsible for all facets of the truck weighing process including scale operation, data collection and entry and general administrative support ensuring…
Added 4 days ago
Loader Operator
PERMA-PIPE
Camrose, AB
Contract
Operate skid steers and large bucket loaders to safely move raw materials, finished products, and production supplies within the yard and facility.
Added 5 days ago
Loader Operator
PERMA PIPE INC
Camrose, AB
Other
Operate skid steers and large bucket loaders to safely move raw materials, finished products, and production supplies within the yard and facility.
Added 4 days ago
Forklift Operator
Arrow Transportation Systems Inc.
Kamloops, BC
Full-time
We are looking for a Forklift Operator to join our reload team in Kamloops, BC. Lumber, steel, pipe, and containers arrive at the facility by truck or rail. We are looking for a Forklift…
Added 6 days ago
Loader Operator
Copart
Cookstown, ON
Full-time
The Loader Operator will be responsible for moving and loading vehicles with a company-provided front-end loader or forklift. In addition, the Loader Operator will be required to maintain…
Added 12 days ago
Mobile Equipment Operator
American Iron and Metal
Ajax, ON
Up to $21.46 CAD / hour
Full-time
Exclusive employee discounts on parts from any Kenny U-Pull yard
Added 12 days ago
Elgin Mills- Scale Operator
Human Resources
Richmond Hill, ON
The Scale Operator is responsible for accurately weighing incoming and outgoing vehicles and materials, recording weights, and maintaining accurate scale records. The successful candidate…
Added 26 days ago
Equipment Operator
Kleysen Group Ltd.
Edmonton, AB
Full-time
…Edmonton Distribution Centre in a Full-Time Permanent Equipment Operator position. Our Edmonton yard facility spans over 80 developed acres with rail services into our yard so that we can…
Added 16 days ago
Heavy Equipment Operator
GFL Environmental Inc.
Fort McMurray, AB
Full-time
We are seeking a detail-oriented Equipment Operator to join our materials recovery team. In this role, you will safely operate heavy machinery (such as skid steers, front-end loaders, or…

UFA

Customer Sales and Service Representative 3- Building Materials

Stettler, AB, Canada

Job type: Full-time
Apply by: Sep 25, 2026
Experience: Grade 12 Diploma with 5+ years of related experience in a customer focused environment with focus on Lumber and Building Material sales.
Posting language: English
Posted: Aug 12, 2026

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Original job description

Department: Operations - Alberta

Employment Type: Full-Time

Requisition ID: 1944

Date Posted: September 11, 2026

Closing Date: September 25, 2026 or until filled

Position Summary

Reporting to the Store Manager / Assistant Store Manager, the Customer Sales and Service Representative 3- Building Materials is responsible for serving and assisting customers in the selection and purchase of goods and services to meet their needs. The CSSR 3- Building Materials is responsible for selling building materials within a geographical area with the goal of achieving financial targets. While this position reports to the Store Manager, they will be required to work within oversight of the Retail Pro Contractor Lead to support sales initiatives and meet targets. This position is based in a UFA store / yard location for majority of shifts. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.

Key Responsibilities

Maximize sales and customer support through best-in-class customer service. Provide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the phone. Responsible for CRM (Customer Relationship Management) with regular UFA customers.
Ensure that sales leads are either executed to outstanding customer service standards or are transferred to an outbound sales representative for completion. Ensure accuracy and efficiency with sales and receipts, and in balancing cash as directed. Prepare billings for customers and process payments.
Act as Subject Matter Expert of Lumber and Building Materials by providing guidance and assistance to other employees on product knowledge, customer service best practices and UFA policies and procedures. Assists junior Customer Sales and Service Representatives with minor customer service issues.
When necessary, Key holder responsibilities, oversight of opening and closing functions of the farm store.
Responsible for supporting Store management with all functions related to store/site operations. May be required to act as Manager on Duty (MOD) as delegated by the Store Manager during their absence.
Assist with the accurate and timely shipping and receiving of products.
Perform maintenance on inventory or cycle counts including trouble shooting/problem solving, as directed.
Ensure store, yard, lumber, building materials within interior and exterior locations are clean, neat, well organized, and in compliance with UFA’s safety and operational standards. In Agribusiness, responsible for “Own the Aisle” area of assigned responsibility in store to ensure UFA merchandising and inventory standards are consistently maintained or equivalent assigned area of responsibility in UFA yard. May work in either store or yard depending upon business needs during the scheduled shift.
Achieve Sales Targets as defined in the annual performance objectives by selling building materials to customers.
Develop and maintain sales relationships with all customers frequently purchasing building materials and/or material packages.
Other responsibilities will include administrative duties such as, ensuring customer material packages are complete as ordered, segregated, scheduling deliveries, monitoring paperwork for correctness, maintaining files, coding invoices, and creating tracking spreadsheets; Assist with special projects, such as other support for other Farm Stores/sites, Farm Shows, Trade Fairs, etc.

Qualifications

Grade 12 Diploma with 5+ years of related experience in a customer focused environment with focus on Lumber and Building Material sales.
Building Material Estimating Certification is an asset
Ability to read and estimate from blueprints is an asset.
Lumber and Building Material retail background, interest, and aptitude are required along with expert level knowledge of building materials.
Strong salesmanship skills with an extensive customer focused background required.
Lumber yard and forklift experience is an asset. May be required to obtain forklift operator training to work in yard environment.
Proven leadership with peer-to-peer coaching and mentoring abilities.
Self-motivated with a continuous learning approach about the business of UFA.
Strong interpersonal and relationship building skills.
Capable of taking on occasional responsibilities beyond the current scope of the position.
Capable of physical labour; capable of lifting up to 25 kg.
Strong computer skills with the ability to learn new systems quickly. Experience with Microsoft office and/or other organizational software systems is desired.
Strong communication and organizational skills.
Cash handling experience is required.
Must remain current with any and all required certifications, including WHMIS.
This is a safety sensitive position as will be on site at UFA facilities and maybe using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact [email protected].

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We thank all applicants for their interest. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

Responsible for driving sales of building materials and providing expert customer service to meet financial targets. Duties include managing customer relationships, overseeing store operations, and maintaining inventory and merchandising standards in the yard and store.

Requirements

Requires a Grade 12 diploma and over 5 years of experience in lumber and building material sales. Candidates should possess strong leadership abilities, computer proficiency, and the physical capacity to lift up to 25 kg.

Skills

Building Material Sales
Blueprint Reading
Material Estimating
Cash Handling
Forklift Operation
Inventory Management
Peer Coaching
Microsoft Office
Salesmanship
Shipping and Receiving
Merchandising
Interpersonal Skills
Organizational Skills
WHMIS

Benefits

Comprehensive Benefits
Flexible Options
Educational Support
Mentorship
Training

Visa sponsorship

Not detected in the job text

Keywords

Building Materials
Lumber
CRM
Blueprint Reading
Estimating
Forklift
WHMIS
Inventory Control
Agribusiness
Retail
Sales Targets
Merchandising
Cycle Counts
Customer Service
Microsoft Office
Safety Sensitive
Drug Screening

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