Customer Service Representative
- Spruce Grove, AB, Canada
- Edmonton, AB, Canada
- St. Albert, AB, Canada
Pay from $31 to $36 per hour with significant growth and earning potential! · Full-time
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Job details
- Pay
- Pay from $31 to $36 per hour with significant growth and earning potential!
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Customer Service Representative
Pay from $31 to $36 per hour with significant growth and earning potential!
Edmonton Branch
Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned call centre where exceptional training and tools set you up for long-term career success.
Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM.
Why Customer Service at Uline?
- Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support at our call centre.
- Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing call centre.
- Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Excellent problem-solving, listening and communication skills.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- On-site café, outdoor patio and walking path.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All positions are on-site.
Uline is an Equal Opportunity Employer
(#IN-EDMCS)
#ZR-EDMCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
More about this job
Responsibilities
Process customer orders, handle account inquiries, and provide product recommendations using company technology. Build and maintain professional relationships with customers via phone, email, and chat.
Requirements
A high school diploma or equivalent is required, with a bachelor's degree preferred. Candidates should possess excellent communication and problem-solving skills, with prior customer service experience considered an asset.
Skills
- Customer service
- Problem-solving
- Communication
- Relationship building
- Order processing
- Product recommendations
- Account inquiries
- Active listening
- Technical proficiency
Benefits
- Extended health coverage
- RRSP with 6% employer match
- Bonus programs
- Paid holidays
- Paid time off
- Tuition assistance program
- On-site café
- Employee-appreciation events
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Administrative
Keywords
- Customer Service
- Order Processing
- Relationship Management
- Product Knowledge
- Shipping
- Packaging
- Industrial Materials
- Call Centre
- Communication Skills
- Problem Solving
- Account Management
- Online Ordering
- Training
- Professional Development
- Tuition Assistance
- RRSP
- Health Coverage