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Added 13 hours ago
FH
Climate Change and Planetary Health Lead
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
…change and health. Working closely with the Medical Health Officer, Environmental Health and the Health Protection team, the Lead provides leadership in the implementation of climate change…
Added 1 day ago
YC
Business Partner, People and Culture
YWCA Calgary
Calgary, AB
- Full-time
The People & Culture Business Partner is a generalist with a specialized lens in development, leadership support, performance, engagement and wellness. This role serves as the primary…
Added 1 day ago
YC
Business Partner, People & Culture
YW Calgary
Calgary, AB
- Full-time
The People & Culture Business Partner is a generalist with a specialized lens in development, leadership support, performance, engagement and wellness. This role serves as the primary…
Added 1 day ago
GS
The Salvation Army - Public Relations Officer
Gerard Search
Cornwall, ON
- Full-time
The Public Relations Officer is responsible for a comprehensive communications and community engagement strategy that supports the strategic priorities of The Salvation Army; while…
Added 1 day ago
SP
Director Major Gifts
Stella's Place
Toronto, ON
- $96,000 to $110,000 CAD / year
- Full-time
Reporting directly to the Chief Development Officer, the Director, Major Gifts, is responsible for leading and executing innovative major-gift fundraising strategies that generate…
Added 1 day ago
RB
Branch Manager Advisor
Royal Bank of Canada
Guysborough, NS
- Full-time
Remain locally connected and active in your community, effectively motivating your team and RBC Partners to proactively connect with clients and Centers of Influence
Added 1 day ago
SL
Marketing Director
SV Law
Guelph, ON
- Full-time
…coordinating, and delivering the Firm’s marketing and business development activities to support market and client growth. This individual will report directly to the Chief Administrative…
Added 1 day ago
SA
Performance Marketing Specialist
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and recruitment plan to deliver cohesive and impactful…
Added 1 day ago
NE
Community Engagement Coordinator
Neeginan Education, Training and Employment Services Inc.
Winnipeg, MB
- Full-time
Experience working with Indigenous individuals, communities, or organizations, with a strong understanding of community engagement, partnership development, and relationship management.
Added 1 day ago
Performance Marketing Specialist
SAIT
Calgary, AB
…the right time with prospective students, industry and the community. Join a creative team that leads the institutional marketing and recruitment plan to deliver cohesive and impactful…
Added 1 day ago
HC
FUNDRAISING OFFICER - CALGARY
Human Concern International
Calgary, AB
- $20 to $25 CAD / hour
- Part-time
Plan and execute impactful community events in Calgary to promote HCI’s mission and donor engagement.
Added 1 day ago
HC
FUNDRAISING OFFICER - GTA
Human Concern International
ON · Mississauga, Ontario
- $55,000 to $60,000 CAD / year
- Full-time
Plan and execute impactful community events in GTA to promote HCI’s mission and donor engagement.
Added 1 day ago
CO
Division Chief, Public Education and Professional Development
City of Toronto
Toronto, ON
- Full-time
Experience in leading, motivating, and coaching a team of professionals supporting employee engagement and development.
Added 2 days ago
NR
Indigenous Health Specialist
Niagara Region
ON · Niagara, ON
- Part-time
…Indigenous lens and Indigenous perspectives into health promotion, community outreach, data collection and analysis, and knowledge mobilization, and will coordinate strategically…
Added 2 days ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Jointly reporting to the hiring Associate Director of Faculty Development, and to the Dean or unit head of an assigned portfolio, or a Senior Development Officer (SDO) if in place, the…
Added 2 days ago
R
Branch Manager Advisor- EN
RBC
Sherbrooke, QC
- Full-time
Remain locally connected and active in your community, effectively motivating your team and RBC Partners to proactively connect with clients and Centers of Influence
Added 2 days ago
MU
Manager, Campaign Events JO 79256
McMaster University
Hamilton, ON
- Contract
…that will support campaign success through meaningful donor engagement, strategic fundraising initiatives, and effective campaign delivery. Reporting to the Associate Director, Advancement…
Added 2 days ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
Reporting to the Director of Development and working closely with the Development Officer and Sr. Marketing Manager, this role supports the planning and execution of major fundraising…
Added 2 days ago
Manager, Marketing & Community Impact
Atlantic Edge Credit Union
Corner Brook, NL · Mount Pearl, NL · Deer Lake, NL · Gander, NL · NL · Grand Bay East, NL
Reporting to the Chief Operating Officer, the Manager, Marketing and Community Impact leads Atlantic Edge Credit Union's marketing, brand, community impact, sponsorship, and stakeholder…
Added 2 days ago
BC
Senior Development Officer
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
The Senior Development Officer has specific responsibilities and accountabilities in the qualification, cultivation, solicitation, recognition and stewardship of supporters/prospects with…
Added 2 days ago
N
Outreach Officer
NLFC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Outreach Officer is a full-time hybrid role based in the Greater Toronto Area, Canada. This role is responsible for planning and executing community outreach…
Added 2 days ago
A
Senior Officer, Corporate Philanthropy
Altis
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
You'll build trusted relationships with senior corporate decision-makers and represent the organization at meetings, presentations, and community events.
Added 2 days ago
TC
Principal Advisor, Indigenous Engagement & Conservation - WI
The Calgary Zoo
Calgary, AB
- Full-time
Experience in the design and delivery of engagement processes with Indigenous groups including special events, workshops, symposia and community/cultural gatherings.
Added 2 days ago
LC
Development Officer, Corporate Donations_FT-Perm
LOFT Community Services
Toronto, ON
- $74,083 to $86,715 CAD / year
- Full-time
The Development Officer, Corporate Donations is a creative problem-solver who is passionate about building new funding streams and strengthening corporate donor relationships through events…
Added 2 days ago
AE
Manager, Marketing and Community Impact
Atlantic Edge Credit Union
Mount Pearl, NL
- Full-time
Reporting to the Chief Operating Officer, the Manager, Marketing and Community Impact leads Atlantic Edge Credit Union's marketing, brand, community impact, sponsorship, and stakeholder…

Ulnooweg Development Group Inc

Client Service Officer

Millbrook, NS, B6L 5B4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Jul 23, 2026

Original job description

Client Service Officer

Location: Millbrook, NS

Duration: Full time permanent position

Deadline to apply: October 31, 2026

Ulnooweg is committed to finding the right candidate and will review applications on a rolling basis. We encourage interested applicants to submit their application as soon as possible, as interviews may begin prior to the closing date and the position may be filled once a suitable candidate is identified.

Summary

The Client Services Officer (CSO) serves as a key first point of contact for Indigenous entrepreneurs and businesses seeking access to Ulnooweg's programs and services. The CSO provides client intake, pre-application guidance, application screening, marketing and outreach support, and ongoing client service while fostering strong, respectful relationships rooted in professionalism, confidentiality, and cultural awareness. The role works collaboratively within the Access to Capital team to ensure clients receive timely, responsive, and high-quality support throughout their business development journey.

Responsibilities

Client Services & Application Support

Serve as a primary contact for prospective and existing clients seeking information about Ulnooweg's programs and services.
Conduct initial client consultations to assess business readiness, eligibility, financing needs, and support requirements.

Marketing & Outreach

Participate in client engagement activities, community events, workshops, conferences, and promotional initiatives.
Monitor outreach and marketing performance metrics and contribute to reporting on outcomes and effectiveness.

Reporting & Administration

Track client inquiries, application activity, service outcomes, and outreach efforts.
Prepare reports and maintain accurate records to support departmental planning, program evaluation, and decision-making.

Qualifications

Diploma in Business Administration, Economic Development, Marketing, Community Development, or a related field; or an equivalent combination of education, training, and experience.
Minimum two (2) years of experience in customer service, client relations, business support, financial services, economic development, or a related field.
Experience working with Indigenous organizations, communities, businesses, or entrepreneurs is considered an asset.
Knowledge of business planning, entrepreneurship, and small business development.
Understanding of Indigenous communities and economic development opportunities across Atlantic Canada.
Strong interpersonal, customer service, and relationship-building skills.
Excellent written and verbal communication skills.
Strong organizational and administrative skills with the ability to manage competing priorities.
Proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
Experience collecting, tracking, and reporting data.
Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Core Competencies

Client-Focused Service

Relationship Building

Communication

Organization & Time Management

Attention to Detail

Problem Solving & Judgment

Collaboration

Cultural Awareness & Inclusion

Conditions of Employment

Satisfactory Criminal Background Check
Valid drivers license
Willingness and ability to travel, work overtime, and on weekends as occasionally required

Recruitment Statement
In accordance with the Indigenous Employment Preference Policy of the Canadian Human Rights Commission, preference will be given to qualified Indigenous applicants. Therefore, we encourage you to self-identify.

No candidate will meet every desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we encourage you to apply anyhow.

In accordance with human rights legislation, Ulnooweg is committed to providing a barrier-free work environment and provides accommodations for those who require them starting at the recruitment phase. If you have a limitation that may impact you throughout the assessment process, you may request an accommodation by contacting the People & Organizational Culture team at careers@ulnooweg.ca . All information pertaining to accommodation will be kept confidential.

About Ulnooweg

At Ulnooweg, we are committed to advancing Indigenous economic prosperity by supporting entrepreneurs, businesses, and communities. We value collaboration, respect, innovation, and cultural integrity and seek team members who are passionate about making a meaningful impact for Indigenous peoples across Atlantic Canada.

Employee benefits and organizational perks

Paid sick leave
Special leave
Statutory holidays
Medical and Dental coverage
3 weeks paid vacation
Free parking
Cultural Education
Annual Holiday Closure

About Ulnooweg Development Group

Since 1985, Ulnooweg Development Group has represented Atlantic Canada as a member of the National Aboriginal Capital Corporations Association (NACCA). Our organization is an autonomous, Indigenous-controlled, community-based financial non-profit that encourages Indigenous entrepreneurship and community building in Atlantic Canada. As an Aboriginal Financial Institution (AFI), we offer diversified sources of capital and dedicated business support to Atlantic Indigenous entrepreneurs and communities.

The Ulnooweg Development Group is one of three organizations that represent Ulnooweg, an established and innovative Indigenous-led organization dedicated to taking a transformative and complex, community-centered approach.

The three organizations work together to benefit the communities we serve

Ulnooweg Development Group Inc. (IFI),
Ulnooweg Education Centre (an education and research charity)
Ulnooweg Indigenous Communities Foundation (a charitable foundation).

Together, these organizations work towards breaking down systemic barriers faced by Indigenous communities and individuals.

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More about this job

Responsibilities

The Client Service Officer acts as the primary point of contact for Indigenous entrepreneurs, providing intake, guidance, and application screening. They also support marketing and outreach efforts while maintaining accurate records and reporting on service outcomes.

Requirements

Candidates must have a diploma in a relevant field and at least two years of experience in customer service, business support, or economic development. Strong communication, organizational skills, and proficiency in Microsoft Office are required, with experience working with Indigenous communities considered an asset.

Skills

Client service
Client relations
Business support
Financial services
Economic development
Business planning
Entrepreneurship
Small business development
Interpersonal skills
Written communication
Verbal communication
Organizational skills
Administrative skills
Microsoft Office
Data tracking
Data reporting

Benefits

Paid sick leave
Special leave
Statutory holidays
Medical and Dental coverage
3 weeks paid vacation
Free parking
Cultural Education
Annual Holiday Closure

Visa sponsorship

Not detected in the job text

Keywords

Client Service Officer
Indigenous entrepreneurs
Access to Capital
Business development
Economic development
Client intake
Marketing
Outreach
Reporting
Administration
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Teams
Financial services
Community development
Entrepreneurship
Small business
Atlantic Canada
Indigenous organizations
Data management
Relationship building
Cultural awareness
Professionalism
Confidentiality

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