IT support technician jobs in Mascouche, QC and nearby

Within 25 km

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Added 19 days ago
JE
IT Support Centre Analyst (2026-9459)
Johnston Equipment
Montreal, QC
- Full-time
Reporting into the Manager, IT Support, the IT Support Centre Analyst - Tier I provides IT customer service support to employees across Canada. Provide hardware and software support for…
Added 21 days ago
T
IT Support Analyst IV
TD
Montreal, QC
- Full-time
The Contact Center Infrastructure group (CCI) is the service department responsible for providing frontline support, monitoring and solutions to TD’s North American Contacts Centers. The…
Added 22 days ago
T
Technicien support TI / IT Support Technician
TRISTAN
Montreal, QC
- Full-time
Assurer le support téléphonique, courriel et technique pour le bureau chef et les magasins
Added 23 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
We are seeking an experienced Application Production Support Analyst to provide Level 1 and Level 2 production support for a portfolio of business-critical applications in a global…
Added 23 days ago
I
Technicien(ne) du soutien informatique (sur site/bilingue)/IT Support Technician (On-site/Bilingual)
IQVIA
Laval, QC
- Full-time
As an onsite IT Support Technician at IQVIA's Nexelis facility, you will provide second-tier IT support to around 200 end-users in our state-of-the-art facility in Laval, Quebec facility.…
Added 26 days ago
UT
L2 IT Support Technician
Ultreia Tech
Montreal, QC
- $70,000 to $85,000 CAD / year
- Contract
Ultreia Tech is recruiting a Level 2 IT Support Technician on behalf of a well-established organization in the Greater Montreal area. 6-month contract with a strong possibility of extension.
Added 26 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Support role experience required ( >5 years’ experience)
Added 27 days ago
IG
Application Support Analyst
Infotree Global Solutions
Montreal, QC
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
E
Information Technology - Application Support Analyst
EPITEC
Montreal, QC
- $72 CAD / hour
- Contract
Our client is looking for an experienced Application Production Support Analyst to support critical applications within a large financial-services environment.
Added 27 days ago
UT
Application Support Analyst- #26-26158
US Tech Solutions
Montreal, QC
- $70 CAD / hour
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Application Production Support Analyst (L1/L2)
Added 27 days ago
M
Application Support Analyst
Mindlance
Montreal, QC
- $40 to $65 CAD / hour
- Contract
Job Role: Information Technology - Application Support Analyst
Added 27 days ago
IG
Application Support Analyst
Infotree Global Solutions
Montreal, QC
- Contract
The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Added 27 days ago
LV
INTERN IT SUPPORT-EN
La Vie En Rose
Montreal, QC
- Full-time
Under the supervision of the Technical Support Manager, the intern will accompany the IT support team and will have the primary responsibility of assisting with support provided to stores,…
Added 27 days ago
INTERN IT SUPPORT
Boutique La Vie En Rose
Montreal, QC
Under the supervision of the Technical Support Manager, the intern will accompany the IT support team and will have the primary responsibility of assisting with support provided to stores,…
Added 27 days ago
ER
Tenant Services & IT Support Technician
ExperTech Recruiting
Montreal, QC
- $55,000 to $60,000 CAD / year
- Contract
A major public-sector organization in Montreal is looking to hire a Tenant Services & IT Support Technician to support its business centres for technology start-ups in Saint-Laurent. This…
Added 1 month ago
CC
IT Support Technician
Coca-Cola Canada Bottling Limited
Montreal, QC
- Full-time
We are recruiting for an IT Support Technician to join our Information Technology team. The IT Support Technician serves as an on-site technical resource dedicated to the Lachine Coca-Cola…
Added 1 month ago
Application Support Analyst - Repo / Fixed Income Trading
Capgemini
Montreal, QC
We are looking for an experienced Application Support Analyst to provide 1st and 2nd level support for Repo (RSF) and Fixed Income trading systems within a fast-paced Front Office trading…
Added 1 month ago
Senior Application Support Analyst - Equities
Capgemini
Montreal, QC
5+ years in Application Support, IT Operations, or SRE within Financial Services.
Added 1 month ago
SS
Bilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada
SCM Services d’assurances
Laval, QC
- Part-time
ClaimsPro LP - Shared ServicesBilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada
Added 1 month ago
NT
Experienced Equity & Derivatives Application Support Analyst
Nöord Technologies
Montreal, QC
- Full-time
…seeking an experienced Senior Equity & Derivatives Application Support…
Added 1 month ago
IT Support Technician III / Senior Technician
Cosmetic Physician Partners
Montreal, QC
We're hiring an IT Support Technician III in Montréal to act as the senior escalation point for our clinics across the United States. This is a hands-on, queue-driven role: you'll work…
Added 1 month ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 month ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 month ago
PC
Technical Support Analyst / Analyste du soutien technique
Parkland Corporation
Montreal, QC
- Full-time

Ultreia Tech

L2 IT Support Technician

Montreal, QC, Canada

$70,000 to $85,000 CAD / year · Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $70,000 to $85,000 CAD / year
Job type: Contract
Apply by: Nov 15, 2026
Posting language: English · French
Posted: Oct 16, 2026

Original job description

English section of this bilingual listing.

Ultreia Tech is recruiting a Level 2 IT Support Technician on behalf of a well-established organization in the Greater Montreal area. 6-month contract with a strong possibility of extension.

If you are a proactive, hands-on technician who thrives in a bilingual and dynamic environment, enjoys being the go-to person for user support, and takes pride in solving technical issues, this opportunity could be a great fit for you.

Your Responsibilities

Level 2 User Support

Handle Level 2 incidents and service requests
Provide advanced technical support for workstations, business applications, collaboration tools, and IT equipment
Collaborate with higher-level teams and management on escalations

Incident and Request Management

Prioritize incidents and requests by urgency and impact
Meet SLOs/SLAs and rigorously follow up on open tickets
Document diagnostics and solutions in the ticketing system
Monitor and expedite security-related tickets (established rotation)

Identity and Access Management

Create, modify, and deactivate user accounts and access per established processes
Apply access changes for new hires, transfers, promotions, and departures

Workstations and IT Assets

Configure, deploy, and maintain workstations, including updates and security patching
Support MACD, including asset movements, inventory, and chargebacks
Handle recycling and organization of IT equipment

AV/VC Support

Support meeting rooms and video conferencing equipment
Perform monthly AV/VC equipment checks (established rotation)

Documentation and Continuous Improvement

Maintain the knowledge base and technical procedures
Improve support processes and share knowledge with the team

What You Bring

5+ years of experience in IT support, including Level 2 / desktop support
Strong hands-on experience with Office 365, Windows 11, Active Directory, and ServiceNow
Comfortable configuring and troubleshooting audiovisual (AV) equipment in meeting rooms
Bilingual: comfortable working in both French and English, spoken and written (the team supports users across Canada)
Strong customer-service mindset: courteous, patient, and a clear communicator with users at every level
A proactive and hands-on approach

Nice-to-Have Qualifications

Experience with macOS
Experience in IT asset management
ITIL v4 and/or CompTIA A+ certification

Details

Schedule: 4 days on-site in Montreal, 1 day working remotely per week
Salary: $70,000 - $85,000 CAD/year
Contract duration: 6 months, with a strong possibility of extension
Start date: To be discussed

Read the full bilingual original

Ultreia Tech recrute un technicien de soutien TI de niveau 2 pour le compte d’une organisation bien établie de la région de Montréal. Mandat de 6 mois avec forte possibilité de prolongation.

Proactif, pratique et à l’aise dans un environnement bilingue? Vous aimez être la personne de référence pour les utilisateurs? Ce poste est pour vous.

Vos responsabilités :

Soutien aux utilisateurs – niveau 2

Prendre en charge les incidents et les demandes de service de niveau 2
Offrir un soutien technique avancé pour les postes de travail, applications bureautiques, outils de collaboration et équipements TI
Collaborer avec les équipes de niveau supérieur et la direction lors des escalades

Gestion des incidents et des demandes

Prioriser les incidents et demandes selon leur urgence et leur impact
Respecter les SLO/SLA et assurer un suivi rigoureux des billets ouverts
Documenter les diagnostics et solutions dans l’outil de billetterie
Assurer la vigie et le traitement accéléré des billets de sécurité informatique (rotation établie)

Gestion des identités et des accès

Créer, modifier et désactiver les comptes et accès utilisateurs selon les processus établis
Effectuer les changements d’accès lors des arrivées, transferts, promotions et départs

Postes de travail et actifs TI

Configurer, déployer et maintenir les postes de travail, incluant mises à jour et correctifs de sécurité
Soutenir les MACD, incluant mouvements d’actifs, inventaire et contre-facturation
Assurer le recyclage et l’organisation du matériel TI

Soutien AV/VC

Soutenir les salles de réunion et les équipements de visioconférence
Valider mensuellement le bon fonctionnement des équipements AV/VC (rotation établie)

Documentation et amélioration continue

Maintenir la base de connaissances et les procédures techniques
Améliorer les processus de soutien et partager les connaissances avec l’équipe

Ce que vous apportez :

5 ans ou plus d’expérience en soutien TI, incluant du soutien de niveau 2 (postes de travail)
Solide expérience pratique avec Office 365, Windows 11, Active Directory et ServiceNow
À l’aise pour configurer et dépanner l’équipement audiovisuel (AV) dans les salles de réunion
Bilingue : à l’aise de travailler en français et en anglais, à l’oral comme à l’écrit (l’équipe soutient des utilisateurs partout au Canada)
Fort sens du service à la clientèle : courtoisie, patience et excellentes habiletés de communication avec des utilisateurs de tous les niveaux
Approche proactive et pratique

Atouts (facultatifs) :

Expérience avec macOS
Expérience en gestion des actifs TI
Certification ITIL v4 et/ou CompTIA A+

Détails :

Horaire : 4 jours sur site à Montréal, 1 jour en télétravail par semaine
Rémunération : 70 000 $ à 85 000 $ CAD/an
Durée du mandat : 6 mois, avec forte possibilité de prolongation
Entrée en fonction : à discuter

----------------------------

Ultreia Tech is recruiting a Level 2 IT Support Technician on behalf of a well-established organization in the Greater Montreal area. 6-month contract with a strong possibility of extension.

Your Responsibilities

Level 2 User Support

Handle Level 2 incidents and service requests
Provide advanced technical support for workstations, business applications, collaboration tools, and IT equipment
Collaborate with higher-level teams and management on escalations

Incident and Request Management

Prioritize incidents and requests by urgency and impact
Meet SLOs/SLAs and rigorously follow up on open tickets
Document diagnostics and solutions in the ticketing system
Monitor and expedite security-related tickets (established rotation)

Identity and Access Management

Create, modify, and deactivate user accounts and access per established processes
Apply access changes for new hires, transfers, promotions, and departures

Workstations and IT Assets

Configure, deploy, and maintain workstations, including updates and security patching
Support MACD, including asset movements, inventory, and chargebacks
Handle recycling and organization of IT equipment

AV/VC Support

Support meeting rooms and video conferencing equipment
Perform monthly AV/VC equipment checks (established rotation)

Documentation and Continuous Improvement

Maintain the knowledge base and technical procedures
Improve support processes and share knowledge with the team

What You Bring

5+ years of experience in IT support, including Level 2 / desktop support
Strong hands-on experience with Office 365, Windows 11, Active Directory, and ServiceNow
Comfortable configuring and troubleshooting audiovisual (AV) equipment in meeting rooms
Bilingual: comfortable working in both French and English, spoken and written (the team supports users across Canada)
Strong customer-service mindset: courteous, patient, and a clear communicator with users at every level
A proactive and hands-on approach

Nice-to-Have Qualifications

Experience with macOS
Experience in IT asset management
ITIL v4 and/or CompTIA A+ certification

Details

Schedule: 4 days on-site in Montreal, 1 day working remotely per week
Salary: $70,000 - $85,000 CAD/year
Contract duration: 6 months, with a strong possibility of extension
Start date: To be discussed

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle Level 2 incidents and service requests, troubleshoot workstations and business applications, manage user accounts and access, and support IT assets and meeting-room audiovisual equipment. Prioritize and document tickets, monitor security-related requests, maintain technical documentation, and improve support processes in collaboration with other teams.

Requirements

Requires at least five years of IT support experience, including Level 2 desktop support, and hands-on experience with Office 365, Windows 11, Active Directory, and ServiceNow. Candidates must be comfortable supporting audiovisual equipment and communicating in spoken and written French and English; macOS, IT asset management, ITIL v4, and CompTIA A+ are optional assets.

Skills

Level 2 IT Support
Desktop Support
Office 365
Windows 11
Active Directory
ServiceNow
Incident Management
Service Request Management
Identity and Access Management
IT Asset Management
Security Patching
Audiovisual Equipment Support
Video Conferencing Support
Customer Service
French-English Bilingual Communication
IT Documentation

Visa sponsorship

Not detected in the job text

Keywords

Level 2 IT Support
Desktop Support
Office 365
Windows 11
Active Directory
ServiceNow
Incident Management
Service Requests
SLOs
SLAs
Security Tickets
Identity and Access Management
User Accounts
Workstation Deployment
Security Patching
IT Asset Management
Asset Inventory
Chargebacks
Audiovisual Equipment
Video Conferencing
Knowledge Base
Technical Documentation
Customer Service
French
English
macOS
ITIL v4
CompTIA A+
IT Services
IT Consulting

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IT support technician jobs in Mascouche, QC and nearby

IT Support Centre Analyst (2026-9459)

IT Support Analyst IV

Technicien support TI / IT Support Technician

Application Support Analyst

Technicien(ne) du soutien informatique (sur site/bilingue)/IT Support Technician (On-site/Bilingual)