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Added 14 mins ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
Lead or support initiatives focused on operational efficiency, standardization, and continuous improvement.
Added 14 mins ago
WM
Hose buff/test
Weir Minerals
Elliot Lake, ON
- Full-time
We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.
Added 14 mins ago
U
Delivery Driver - Edmonton South
UPS
Edmonton, AB
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Vehicle Shifter
UPS
Caledon, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Delivery Driver - Edmonton South
UPS
Edmonton, AB
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Personal Vehicle Driver
UPS
Trois-Rivières, QC
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
livreur véhicule personnel
UPS
Trois-Rivières, QC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Seasonal Walker
UPS
Truro, NS
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Seasonal Walker
UPS
Truro, NS
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
Previous warehouse, logistics, or stock handling experience preferred
Added 14 mins ago
U
Automotive Mechanic
UPS
Montreal, QC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Part Time Car Washer
UPS
Richmond, BC
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Automotive Mechanic
UPS
Montreal, QC
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Vehicle Shifter
UPS
Caledon, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
IP
Warehouse Associate
Integrated Power Services
Hamilton, ON
- $20 to $22 CAD / hour
- Full-time
Previous warehouse, logistics, or stock handling experience preferred
Added 14 mins ago
U
Revenue Recovery Package Hadler Preload - Caledon
UPS
Caledon, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 14 mins ago
U
Revenue Recovery Package Handler - Preload Toronto hub
UPS
Concord, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
M
Department Manager, Operations Support
MEC
Kitchener, ON
- $48,100 to $60,200 CAD / year
- Full-time
…responsible for driving day-to-day operational excellence. You lead back-of-house operations, inventory flow, loss prevention, health and safety, and operational support functions that keep…
Added 14 mins ago
P
Retail Operations Lead
PetSmart
London, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 14 mins ago
WP
Senior Producer
WPP Production
Vancouver, BC
- Full-time
On-Set Leadership: Lead physical production on set, facilitating all communication between the agency, clients,
Added 14 mins ago
U
International Admin Assistant
UPS
Calgary, AB
- $19.17 CAD / hour
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
International Admin Assistant II
UPS
Calgary, AB
- $20.67 CAD / hour
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
U
Personal Vehicle Driver - Quebec City
UPS
Quebec, QC
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 14 mins ago
JR
Regional Business Development Specialist - Storage Solutions
JRoss Retail Recruiters
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $80,000 CAD / year
- Full-time
Strong understanding of sales principles, lead qualification and account development.

Umicore

Refining Sales Coordinator

Markham, ON, Canada

Salary for this position is $59,300 - $ 67,000.

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Job details

Pay: Salary for this position is $59,300 - $ 67,000.
Posting language: English
Posted: Oct 15, 2026

Original job description

About Umicore

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Jewelry & Industrial Metals

A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

Your Key Accountabilities

Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation.
Communicate technical details of incoming refining lots to current and prospective customers, including explanations of pricing structures, refining methods (metallics vs. sweeps), and counter purchase versus refining options.
Train Refining Clerks and Customer Service staff on proper identification, combination, and treatment of refining lots, as well as accurate documentation procedures. Provide guidance to Security on processing incoming lots.
Review and validate new quotes for accuracy; input and maintain pricing structures within SAP. Utilize Business Objects to generate targeted mailing lists, design and execute refining promotions, and analyze campaign results.
Prepare and authorize customs documentation; coordinate domestic and international shipments, including cross-border transactions with the United States.
Communicate refining results to customers, review settlement options, provide market-based quotations, and explain pricing components, deductions, and market fluctuations.
Address and resolve customer complaints by reviewing assay results, providing technical explanations, offering solutions, and coordinating retesting when required.
Conduct proactive sales outreach to secure refining lots, respond to quote requests, and educate customers on refining processes both administratively and technically.
Audit incoming refining lot documentation for completeness and accuracy following processing by Security and Refining Clerks.
Process settlements including Ready Stock, Custom Orders, or return metal orders; manage credit card transactions and settlement deductions for outstanding balances or metal obligations.
Provide dedicated account management for key refining customers to ensure operational efficiency, accuracy, and high service standards.
Perform additional duties as assigned.

Who we are looking for

College diploma or equivalent in business administration, marketing or similar field combined with previous experience in sales, marketing or customer service
Excellent verbal and written communication skills in English
Advanced computer skills (Outlook, MS Office, SAP, website design)
Attention to detail
Experience in jewellery/precious metals industry is considered a strong asset
Problem Solving Skills
Organizational skills & Analytical skills with the ability to multitask in a fast paced environment.
This is adding an additional headcount to our Customer Service Department
Salary for this position is $59,300 - $ 67,000.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

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More about this job

Responsibilities

The Refining Sales Coordinator manages the settlement of refining lots, resolves customer discrepancies, and provides technical explanations regarding pricing and refining methods. They also conduct proactive sales outreach, maintain pricing structures in SAP, and ensure operational efficiency for key refining customers.

Requirements

Candidates must possess a college diploma in business, marketing, or a related field, along with previous experience in sales or customer service. Strong communication, analytical, and computer skills, particularly in SAP and MS Office, are required for this role.

Skills

Sales
Customer service
Account management
SAP
Business objects
Documentation
Pricing analysis
Communication
Problem solving
Analytical skills
Multitasking
Microsoft office
Outlook
Logistics coordination
Precious metals industry

Benefits

Competitive salary
Inclusive work culture
Equal opportunities

Visa sponsorship

Not detected in the job text

Keywords

Refining
Sales
Customer service
Precious metals
SAP
Business objects
Account management
Logistics
Customs documentation
Pricing structures
Market analysis
Inventory management
Settlement processing
Technical support
Marketing
Business administration
Data analysis
Shipment coordination
Quality assurance
Reporting

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