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Added 1 hour ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, BC
- $21 to $24 CAD / hour
- Contract
This Operations Coordinator role supports a busy Operations team with high-volume, time-sensitive data entry, order processing, Excel updates, staff orders, and general operational…
Added 1 hour ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Vancouver, BC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 1 hour ago
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Member Services Coordinator (12 month contract)
CIRO / OCRI
Toronto, ON
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 1 hour ago
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Member Services Coordinator (12 month contract)
CIRO / OCRI
Montreal, QC
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 1 hour ago
BP
Vehicle and Transport Coordinator
Broadstreet Properties LTD
Campbell River, BC
- Full-time
Working directly with a private family ownership group, the Vehicle & Transportation Coordinator will be responsible for the day-to-day care, maintenance, and coordination of the family’s…
Added 2 hours ago
TU
E-Commerce Coordinator
The University of British Columbia
Vancouver, BC
- $4,383 to $4,596 CAD / month
- Full-time
The E-Commerce Coordinator carries out moderately complex clerical and/or typing tasks, including preparing, reviewing and publishing product listings on the UBC Bookstore website. Working…
Added 2 hours ago
C/
Member Services Coordinator (12 month contract)
CIRO / OCRI
Calgary, AB
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 5 hours ago
C/
Member Services Coordinator  (12 month contract)
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Reporting to the Director, Corporate Strategy and Member Services the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This…
Added 5 hours ago
Art Director
Cozey
Mont-Royal, QC
Shape Cozey's visual universe by curating furniture and set styling, model casting, and location sourcing that reflect our most aspirational customer personas and keep our brand instantly…
Added 5 hours ago
UO
E-Commerce Coordinator
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $4,383 to $4,596 CAD / month
- Full-time
The E-Commerce Coordinator carries out moderately complex clerical and/or typing tasks, including preparing, reviewing and publishing product listings on the UBC Bookstore website. Working…
Added 5 hours ago
SL
Director of Sales (inside sales)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…functions including Business Development Managers, Inside Sales and Coordinator, and will be responsible for managing the existing relationship with some advisors and firms. They will spend…
Added 8 hours ago
Inventory Control Coordinator
Supply Chain
AB
Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence –…
Added 10 hours ago
MC
Project Coordinator (Budget & Forecasting)
MatchBox Consulting Group
New Westminster, BC
- Contract
The Project Coordinator will work closely with the Project Manager, Finance business owners, technology teams, Strategic Sourcing, external consultants and vendors, and other stakeholders…
Added 13 hours ago
SH
Materials Management Coordinator, Supply Chain
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
The Materials Management Coordinator, Supply Chain is responsible for managing and executing the daily operations of the Distribution and Receiving Departments to ensure uninterrupted…
Added 22 hours ago
A
Document Control Specialist
Actalent
AB · Edmonton, AB
- $25 to $30 CAD / hour
- Full-time
Administrative Assistant / Document Control Coordinator
Added 1 day ago
IS
Recruitment Coordinator
International SOS
ON · Ontario, Canada
- Internship
The Recruitment Coordinator will support the recruitment team and New Hire Recruitment processes. The successful candidate will work in tandem with the Recruitment Manager and Recruiters to…
Added 1 day ago
MR
Assistant Manager, Procurement
Mount Royal University
Calgary, AB
- Full-time
…priorities, and providing coaching to ensure consistent, high-quality sourcing execution and contract management across the University. This role works closely with the Procurement Manager…
Added 1 day ago
CI
Tooling Coordinator
CNC Industries
Nisku, AB
- Full-time
We’re looking for a Tooling Coordinator who understands machining and cutting tools, stays organized, and can work closely with programmers, supervisors, machinists, and suppliers to keep…
Added 1 day ago
SC
Recruitment Coordinator (Bilingual)
SPECTRAFORCE Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Recruitment Coordinator provides onboarding, sourcing, and administrative support to the recruitment team. This position works hands-on with onboarding processes, candidate sourcing,…
Added 1 day ago
BC
Material Coordinator
Bird Construction
Regina, SK
- Full-time
Assist in obtaining quotations and sourcing alternative materials when required.
Added 1 day ago
PT STOCK COORDINATOR - CALL IT SPRING - WEST EDMONTON MALL
The Aldo Group Inc / Le Groupe Aldo Inc.
Edmonton, AB
…recognized wholesale and licensed partner, leading the design, sourcing, and distribution of fashion-forward footwear, handbags, and accessories. Our portfolio features well-known brands…
Added 1 day ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Partner with the Wealth Sales Directors (field wholesalers) and a Wealth Sales Coordinator (administrative coordinators) to generate sales through the IIROC, MFDA, and MGA investment…
Added 1 day ago
Finance and Administration Assistant, College of Dentistry
University of Saskatchewan
Saskatoon, SK
Coordinates procurement and purchasing activities by sourcing products, obtaining quotations, communicating with vendors and sales representatives, processing purchases, reconciling…
Added 1 day ago
GS
Logistics Coordinator
Grain St Laurent
Montreal, QC
- Full-time
As part of our continued growth, we are looking for a detail-oriented and highly organized Logistics Coordinator to manage the daily planning and coordination of grain transportation. You…
Added 1 day ago
M(
Marketing Events Coordinator
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote

Umicore

Refining Sales Coordinator

Markham, ON, Canada

Salary for this position is $59,300 - $ 67,000.

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Job details

Pay: Salary for this position is $59,300 - $ 67,000.
Posting language: English
Posted: Oct 15, 2026

Original job description

About Umicore

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Jewelry & Industrial Metals

A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine Jewelry, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these precious metals we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

Your Key Accountabilities

Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation.
Communicate technical details of incoming refining lots to current and prospective customers, including explanations of pricing structures, refining methods (metallics vs. sweeps), and counter purchase versus refining options.
Train Refining Clerks and Customer Service staff on proper identification, combination, and treatment of refining lots, as well as accurate documentation procedures. Provide guidance to Security on processing incoming lots.
Review and validate new quotes for accuracy; input and maintain pricing structures within SAP. Utilize Business Objects to generate targeted mailing lists, design and execute refining promotions, and analyze campaign results.
Prepare and authorize customs documentation; coordinate domestic and international shipments, including cross-border transactions with the United States.
Communicate refining results to customers, review settlement options, provide market-based quotations, and explain pricing components, deductions, and market fluctuations.
Address and resolve customer complaints by reviewing assay results, providing technical explanations, offering solutions, and coordinating retesting when required.
Conduct proactive sales outreach to secure refining lots, respond to quote requests, and educate customers on refining processes both administratively and technically.
Audit incoming refining lot documentation for completeness and accuracy following processing by Security and Refining Clerks.
Process settlements including Ready Stock, Custom Orders, or return metal orders; manage credit card transactions and settlement deductions for outstanding balances or metal obligations.
Provide dedicated account management for key refining customers to ensure operational efficiency, accuracy, and high service standards.
Perform additional duties as assigned.

Who we are looking for

College diploma or equivalent in business administration, marketing or similar field combined with previous experience in sales, marketing or customer service
Excellent verbal and written communication skills in English
Advanced computer skills (Outlook, MS Office, SAP, website design)
Attention to detail
Experience in jewellery/precious metals industry is considered a strong asset
Problem Solving Skills
Organizational skills & Analytical skills with the ability to multitask in a fast paced environment.
This is adding an additional headcount to our Customer Service Department
Salary for this position is $59,300 - $ 67,000.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

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More about this job

Responsibilities

The Refining Sales Coordinator manages the settlement of refining lots, resolves customer discrepancies, and provides technical explanations regarding pricing and refining methods. They also conduct proactive sales outreach, maintain pricing structures in SAP, and ensure operational efficiency for key refining customers.

Requirements

Candidates must possess a college diploma in business, marketing, or a related field, along with previous experience in sales or customer service. Strong communication, analytical, and computer skills, particularly in SAP and MS Office, are required for this role.

Skills

Sales
Customer service
Account management
SAP
Business objects
Documentation
Pricing analysis
Communication
Problem solving
Analytical skills
Multitasking
Microsoft office
Outlook
Logistics coordination
Precious metals industry

Benefits

Competitive salary
Inclusive work culture
Equal opportunities

Visa sponsorship

Not detected in the job text

Keywords

Refining
Sales
Customer service
Precious metals
SAP
Business objects
Account management
Logistics
Customs documentation
Pricing structures
Market analysis
Inventory management
Settlement processing
Technical support
Marketing
Business administration
Data analysis
Shipment coordination
Quality assurance
Reporting

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