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Under Armour

Sales Keyholder, PT

London, ON, N6E 1M3, Canada

Pay: $20.00 - $24.75
Apply by: Dec 23, 2026
Experience: 1+ year of retail/customer service experience
Posting language: English
Posted: Sep 24, 2026

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Original job description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

Step up. Lead the floor

As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.

Your Impact

We count on our Sales Keyholders to:

Ensure all teammates provide great customer service
Lead a selling culture and enhance the customer experience
Recognize and reward performance
Coach, train, and support teammates
Manage loss prevention, safety, and audit expectations and results
Ensure the store is neat, clean, and well-stocked
Open and close the store when necessary
Support in driving sales and retail/omni KPI target achievement
Act as the leader on duty and consistently models the brandâ€™s Athlete service standards and selling behaviors
Provide in-depth information related to a wide portfolio of technical products
Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
Build Athlete loyalty through in-store experience, using various available applications
Effectively communicate with athletes, teammates, and leadership
Assume Stock Keyholder responsibilities as necessary
Perform other tasks as assigned by management

Requirements

To be considered for this role, you must meet these minimum requirements:

At least 18 years old
High school degree or equivalent
1+ year of retail/customer service experience
Local language fluency required; basic English is a plus
Available to work a flexible schedule; including evenings, weekends, and holidays
Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
Advanced selling experience and comprehensive industry understanding
Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
Strong communication skills
Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Benefits & Perks

Perks & benefits our Part-Time Associates receive:

Generous employee discount
Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes
Work-Life Assistance Program to support health, personal, family or work-related challenges
High-energy environment, working alongside people who appreciate the power of a team
Opportunities for professional development and advancement

$20.00 - $24.75

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.

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More about this job

Responsibilities

The Sales Keyholder acts as a leader on duty to drive sales, coach teammates, and ensure high-quality customer service. They are responsible for store operations, including opening and closing, managing inventory, and maintaining visual merchandising standards.

Requirements

Candidates must be at least 18 years old with a high school diploma or equivalent and at least one year of retail or customer service experience. The role requires the ability to work a flexible schedule and perform physical tasks such as lifting up to 25 lbs.

Skills

Sales leadership
Customer service
Coaching
Team training
Loss prevention
Inventory management
Visual merchandising
Retail operations
Communication
Scheduling
KPI management
Product knowledge
Safety compliance
Technology proficiency

Benefits

Employee discount
Special contests
Work-life assistance program
Professional development
Advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Keyholder
Customer Experience
Leadership
Loss Prevention
Merchandising
KPI
Inventory
Store Operations
Coaching
Team Management
Under Armour
Athlete Service
Omni-channel

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