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UniFirst

Customer Service Representative - UniFirst Canada

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Where will a UniFirst Career take you?

As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.

UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!

UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.

Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

Are you a “people person" who loves delivering outstanding customer service?

We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:

§ Handle telephone inquires and taking orders over the phone

§ Data entry

§ Provide inside support to sales representatives

§ Help resolve any customer issues regarding their account

§ Process credits and exchanges

§ Collection of Accounts Receivables

§ Receive "walk-in" customers, i.e. show samples, measure, take orders

§ Assist in various telemarketing projects

The chosen individual will posses strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.

UniFirst offers a Fleet of Benefits, 50+ to be exact!

· RRSP with Company Match

· Profit Sharing

· Health Insurance

· Employee Assistance Program

· Life Insurance

· Supplemental Life Insurance

· Long Term Disability

· Vacation

· Sick Time

· Paid Holidays

· Direct Payroll Deposit

· Tuition Reimbursement

· 30%25 Employee Discount

· Employee Referral Program

•High School Diploma or equivalent experience •Microsoft Office (Word, Excel) •Data Entry

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More about this job

Responsibilities

The Customer Service Representative will handle telephone inquiries, process orders, and provide inside support to sales representatives. They are also responsible for data entry, managing accounts receivable, and assisting walk-in customers.

Requirements

Candidates must possess a high school diploma or equivalent and have experience with Microsoft Office and data entry. Strong interpersonal skills and a professional telephone manner are required for this role.

Skills

Customer Service
Data Entry
Telephone Inquiries
Order Processing
Sales Support
Account Management
Accounts Receivable
Telemarketing
Interpersonal Skills
AS400
Microsoft Office
Word
Excel
Problem Solving
Teamwork

Benefits

RRSP with Company Match
Profit Sharing
Health Insurance
Employee Assistance Program
Life Insurance
Supplemental Life Insurance
Long Term Disability
Vacation
Sick Time
Paid Holidays
Direct Payroll Deposit
Tuition Reimbursement
Employee Discount
Employee Referral Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Data Entry
AS400
Microsoft Office
Word
Excel
Accounts Receivable
Telemarketing
Sales Support
Garment Services
Facility Services
Order Processing
Customer Relations
Administrative Support

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