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Added 4 mins ago
CE
Business Development Manager – Mining Solutions
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Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
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Added 19 mins ago
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Field Sales Representative – Food & Grocery (CPG/FMCG) | Manitoba & Saskatchewan
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- Full-time
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Added 3 hours ago
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Added 4 hours ago
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Customer Service Representative
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Thunder Bay, ON
- Part-time
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Added 4 hours ago
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Customer Service Representative Lead Hand
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We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Memorial Ave. Thunder Bay location.

UniFirst

Route Trainee - UniFirst Canada

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Posting language: English · French
Posted: Oct 15, 2026

Original job description

English section of this bilingual listing.

At UniFirst Canada, we Always Deliver - for our customers and our people. Join us as a Route Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity ideal for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

What Your Role Entails:

Participate in UniFirst’s Service Certificate Program: Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Core Competencies:

Customer-Centric Mindset: You go above and beyond to deliver exceptional service, building trust and loyalty with every interaction. You understand that the customer experience is at the heart of everything we do.
Time Management & Route Efficiency: Ability to manage your time effectively to stay on schedule, make prompt deliveries, and complete tasks with precision. You understand how to balance urgency with quality service, ensuring each stop along your route is handled efficiently and professionally.
Dependability, Collaboration & Communication: You take pride in showing up on time, following through on your responsibilities, and representing UniFirst with professionalism and integrity. You work closely with teammates and leadership to ensure smooth daily operations, resolve issues quickly, and deliver great service. Your consistency and teamwork help drive success every day.

Why You’ll Enjoy This Role:

Every day is different: Whether you're training, riding along, or covering a route, no two days look the same.
A path to career growth: This position is your gateway to a full-time commissioned Route Service Representative role.
Make a direct impact: You’ll be out in the field supporting our customers face-to-face.

What You Bring to UniFirst

Driver’s License & Safe Driving Record: Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
Educational Requirements: High school diploma or CAEC is required.
Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Career Development: Continuous training and growth opportunities
Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Join UniFirst Canada for a Rewarding Career
At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!

About UniFirst
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Read the full bilingual original

Chez UniFirst, nous livrons toujours, pour nos clients et nos employés. Rejoignez-nous en tant qu'aide sur la route (ASR) et commencez une carrière enrichissante dans le domaine du service. En tant qu'ASR, vous recevrez une formation pratique grâce à nos programmes d'apprentissage mixtes solides, tout en soutenant les opérations quotidiennes et en vous préparant à devenir représentant de route (RSR) à temps plein. Vous participerez aux livraisons, au service et à la couverture de la route tout en vous familiarisant avec plusieurs comptes clients. Il s'agit d'une opportunité dynamique idéale pour une personne qui souhaite se développer, qui est orientée vers le client et qui est prête à acquérir des bases solides dans un poste de service sur le terrain.

En quoi consiste votre rôle:

Participer au programme de certification de service UniFirst : participez à un programme de formation pratique conçu pour vous préparer au poste de représentant de route (RSR).
Soutenir les opérations quotidiennes : Aider notre équipe de service en chargeant et déchargeant les camions de livraison, afin que chaque journée commence avec précision et efficacité.
Fournir un service constant et fiable : Assurer des livraisons et des retours à temps et précis, tout en maintenant un haut niveau de satisfaction client.
Assurer la couverture des routes en cas de besoin : remplacer les RSR absents pour gérer les routes établies, en respectant les normes élevées de service et de professionnalisme d'UniFirst.
Représenter UniFirst sur la route : Conduire un camion de livraison de l'entreprise sur une route désignée, fournir un service exceptionnel, privilégier la sécurité à tout moment et renforcer les relations avec la clientèle.
Jouer un rôle physiquement actif : travaillez à l'intérieur et à l'extérieur, ce qui nécessite de l'énergie, le souci du détail et un engagement envers la sécurité.
Contribuer à l'excellence du service : résolvez les problèmes liés au service, gérez les stocks et veillez au respect des normes de sécurité.
Maintenir un horaire prévisible : du lundi au vendredi, pendant la journée, sans travail de nuit ni week-end.

Compétences clés:

Esprit orienté client : vous vous surpassez pour offrir un service exceptionnel, instaurant la confiance et la fidélité à chaque interaction. Vous comprenez que l'expérience client est au cœur de toutes nos activités.
Gestion du temps et efficacité des routes : capacité à gérer efficacement votre temps pour respecter les délais, effectuer des livraisons rapides et accomplir vos tâches avec précision. Vous savez trouver le juste équilibre entre l'urgence et la qualité du service, en veillant à ce que chaque étape de votre route soit gérée de manière efficace et professionnelle.
Fiabilité, collaboration et communication : vous mettez un point d'honneur à être ponctuel, à assumer vos responsabilités et à représenter UniFirst avec professionnalisme et intégrité. Vous travaillez en étroite collaboration avec vos collègues et vos supérieurs afin d'assurer le bon déroulement des opérations quotidiennes, de résoudre rapidement les problèmes et de fournir un service de qualité. Votre constance et votre esprit d'équipe contribuent chaque jour à la réussite de l'entreprise.

Pourquoi vous apprécierez ce poste :

Chaque jour est différent : que vous soyez en formation, en accompagnement ou sur la route, aucun jour ne se ressemble.
Une opportunité de développement de carrière : ce poste est votre porte d'entrée vers un poste à temps plein de représentant de route.
Ayez un impact direct : vous serez sur le terrain pour assister nos clients en face à face.

Ce que vous apportez à UniFirst

Permis de conduire et dossier de conduite sécuritaire : Être âgé(e) d’au moins 21 ans, détenir un permis de conduire valide, avoir un dossier de conduite vierge et disposer d’un moyen de transport fiable. Doit satisfaire à toutes les exigences du ministère des Transports.
Exigences scolaires : Diplôme d’études secondaires, ou CAEC requis.
Solides compétences en matière de service à la clientèle : capacité à travailler de manière autonome tout en conservant un esprit d'équipe et en fournissant un excellent service à la clientèle.
Expérience pertinente : une expérience préalable dans le service à la clientèle, vente sur la route ou la livraison est un atout !
Compétences techniques : à l'aise avec l'utilisation et l'apprentissage de nouvelles technologies pour améliorer l'efficacité opérationnelle et l'expérience client.
Endurance physique : Capacité à soulever, porter et pousser jusqu'à 50 livres, avec la capacité de rester debout pendant de longues périodes.

Vous bénéficierez des avantages suivants :

Rémunération compétitive : salaire compétitif, régime d'épargne retraite RRSP avec participation de l'entreprise, participation aux bénéfices, assurance maladie et assurance vie, congés payés, rabais pour les employés, remboursement des frais de scolarité, et plus encore.
Formation et développement : formation officielle via notre programme SCP pour vous préparer à réussir en tant que RSR
Développement de carrière : formation continue et opportunités de croissance
Culture d'entreprise : un lieu de travail solidaire et inclusif, ancré dans le sentiment d'appartenance à une communauté
Stabilité et équilibre entre vie professionnelle et vie privée : horaires de jour du lundi au vendredi, pas de travail de nuit ni la fin de semaine
Culture inclusive : un environnement de travail diversifié et inclusif qui valorise la diversité des origines et des perspectives.

Joignez-vous à UniFirst pour une carrière enrichissante

Chez UniFirst, vous trouverez des opportunités de développement dans un environnement diversifié et favorable. Si vous êtes prêt à assumer un rôle dynamique, axé sur le client et offrant de nombreuses possibilités d'évolution, n'hésitez pas à communiquer avec nous !

À propos d’UniFirst

UniFirst est un leader international dans le secteur des services liés à des vêtements, qui représente 18 milliards de dollars. Nous comptons actuellement plus de 16 000 employés qui desservent 300 000 clients aux États-Unis, au Canada et en Europe. Nous figurons dans le top 10 du classement « Meilleures entreprises pour lesquelles vendre » du magazine Selling Power et dans le classement « Platinum 400 – Meilleures grandes entreprises » du magazine Forbes.

UniFirst souscrit au principe de l'égalité des chances. Nous ne pratiquons aucune discrimination à l'embauche ou dans l'emploi sur la base de la race, de la couleur, du sexe, de l'origine nationale, de l'ascendance, de la religion, du handicap physique ou mental, de l'âge, du statut d'ancien combattant, de l'orientation sexuelle, de l'identité ou de l'expression de genre, de l'état civil, de la grossesse, de la citoyenneté ou de tout autre facteur protégé par les lois anti-discrimination

What Your Role Entails:

Participate in UniFirst’s Service Certificate Program: Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Core Competencies:

Customer-Centric Mindset: You go above and beyond to deliver exceptional service, building trust and loyalty with every interaction. You understand that the customer experience is at the heart of everything we do.
Time Management & Route Efficiency: Ability to manage your time effectively to stay on schedule, make prompt deliveries, and complete tasks with precision. You understand how to balance urgency with quality service, ensuring each stop along your route is handled efficiently and professionally.
Dependability, Collaboration & Communication: You take pride in showing up on time, following through on your responsibilities, and representing UniFirst with professionalism and integrity. You work closely with teammates and leadership to ensure smooth daily operations, resolve issues quickly, and deliver great service. Your consistency and teamwork help drive success every day.

Why You’ll Enjoy This Role:

Every day is different: Whether you're training, riding along, or covering a route, no two days look the same.
A path to career growth: This position is your gateway to a full-time commissioned Route Service Representative role.
Make a direct impact: You’ll be out in the field supporting our customers face-to-face.

What You Bring to UniFirst

Driver’s License & Safe Driving Record: Must be at least 21 years of age with a valid driver’s license, a clean driving record, and reliable transportation. Must meet all Ministry of Transportation requirements.
Educational Requirements: High school diploma or CAEC is required.
Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

You Will Benefit From:

Competitive Compensation: Competitive wages, RRSP with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
Training & Development: Formal training through our SCP program to set you up for success as an RSR
Career Development: Continuous training and growth opportunities
Company Culture: A supportive and inclusive workplace rooted in a strong sense of community
Stability & Work-Life Balance: Monday–Friday daytime schedule, no nights or weekends
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.

Apply About employer

More about this job

Responsibilities

Complete hands-on training for a future Route Service Representative role while supporting daily service operations, including loading and unloading trucks and delivering clean products and returning soiled items. Cover established routes when needed, operate a company truck safely, maintain customer relationships, resolve service issues, and manage inventory.

Requirements

Applicants must be at least 21, hold a valid driver's license with a clean driving record, meet Ministry of Transportation requirements, and have reliable transportation. A high school diploma or CAEC is required, along with strong customer service skills and the ability to lift, carry, and push up to 50 pounds; relevant delivery or route sales experience is an asset.

Skills

Customer Service
Time Management
Route Efficiency
Safe Driving
Communication
Teamwork
Reliability
Problem Solving
Inventory Management
Technology Proficiency
Physical Stamina
Attention to Detail
Route Sales
Delivery Operations

Benefits

RRSP With Company Match
Profit Sharing
Health Insurance
Life Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Training and Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Route Trainee
Route Service Representative
Service Certificate Program
Route Sales
Customer Service
Customer Relationships
Delivery Operations
Route Coverage
Route Efficiency
Company Truck
Safe Driving
Loading and Unloading
Inventory Management
Service Issue Resolution
Time Management
Teamwork
Communication
Ministry of Transportation Requirements
High School Diploma
CAEC
Physical Stamina
RRSP
Profit Sharing

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