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Added 40 mins ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Regina, SK
- Full-time
Territory Sales Representative with Leaf Filter
Added 40 mins ago
T
Customer Service Representative [Retail]
Torstaff
Toronto, ON
- Full-time
Duties: Full administration duties and follow-up related to customer service.
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Peterborough, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
London, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
West Kelowna, BC
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Dartmouth, NS
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Waterloo, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Ottawa, ON
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Winnipeg, MB
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
PF
Delivery Driver
Performance Food Group
Ottawa, ON
- Full-time
Added 1 hour ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
AB · Edmonton, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
LG
Territory Sales Repesentative - Canada
LeafFilter Gutter Protection
Calgary, AB
- Full-time
Territory Sales Representative with Leaf Filter
Added 1 hour ago
S
Sales Representative - Lubricant
Safety-Kleen
Toronto, ON
- $62,500 CAD / year
- Full-time
Safety-Kleen, a Clean Harbors company, is looking for a Lubricant Sales Representative to grow our branded Performance Plus Lubricants business. This is a full-time, permanent role.
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for…
Added 3 hours ago
I
Seasonal Customer Experience Representative
Indigo
Mississauga, ON
- $17.6 CAD / hour
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 3 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
The Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual repairs batteries, chargers and battery handling equipment…
Added 3 hours ago
SE
Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
The Service Technician is a customer-oriented individual who provides excellent service and customized solutions. This individual repairs batteries, chargers and battery handling equipment…
Added 6 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 6 hours ago
TA
Sales Representative
The Acquisition Group
AB
- Full-time
…established TELUS vendor is currently hiring a motivated Sales Representative to join their team in Edmonton. This is a great opportunity to build a rewarding career in a dynamic,…
Added 7 hours ago
AG
Warehouse Technician (General)
Avmax Group
Calgary, AB
- Full-time
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.
Added 9 hours ago
A
Customer Service Associate - Oakville
Andrews
Oakville, ON
- Full-time
The role is led by a customer-first mentality and demands strong skills as well as experience in clienteling and customer service excellence. Skills and experience are supported by…
Added 10 hours ago
U
Route Service Representative - UniFirst Canada
UniFirst
Fort McMurray, AB
- Full-time
At UniFirst Canada, we Always Deliver - for our customers and our people. As a Route Service Representative (RSR), you’ll be the face of UniFirst to our customers, building strong…
Added 10 hours ago
Future Store Manager
David's Bridal
Vaughan, ON · Cambridge, ON · MB · AB
…sold by them and taking care of them with one of the highest customer service scores in…
Added 10 hours ago
TH
Merchandise Project Associate Full Time (SAINT JOHN)
The Home Depot
Saint John, NB
- Full-time
Merchandising Execution Project Associates (MEPA) will support in store activities perform in-store merchandising service activities such as merchandising projects, planogram maintenance, ov
Added 10 hours ago
BB
Technical Service Representative (Part Time)
Best Buy Canada
Timmins, ON
- Part-time
You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair…

Uniform Works Limited - Powered by GALLS

Customer Service Representative

Mississauga, ON, Canada

$52,000 to $55,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $52,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 2–5 years of experience in customer service, office administration, junior account management, supply chain, or a related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

Uniform Works Limited is hiring a French Bilingual Customer Service Representative for our new Mississauga location. This multifaceted role is ideal for someone with strong customer service experience, junior account management exposure, and a background in supply chain who enjoys supporting customers both in person and through phone and email communication. The successful candidate will be supporting our customers in Police, Fire, EMS, and other public safety customers visiting our showroom for uniforms, footwear, and accessories, while also assisting with end-to-end order management and full-tier customer service and support. The CSR will report to the Manager, Customer Experience & Key Accounts (Ontario & Quebec).

The ideal candidate is an energetic outgoing individual who is an exceptionally organized person. To be successful in this customer service role; multitasking and strong problem-solving skills are essential.

Providing general sales and administrative support and performing a wide variety of tasks
Greet and assist walk-in customers - including active-duty police, fire, and EMS personnel - helping them select correctly fitted uniforms, footwear, and accessories that meet department specifications
Provide outstanding customer service via phone and email – identifying customer needs, place accurate orders, providing order status, handling basic invoice requests and credit/returns.
Provide all available products and pricing to the customer so they can make an informed purchasing decision. Recommend products to exceed customer expectations and support add-on sales.
Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.
Document inbound inquiries with correct call disposition and resolution for proper tracking and reporting.
Initiates orders for replacement parts and/or for correcting errors (shortages, wrong items shipped, etc.)
Utilize decision making and trouble-shooting skills to resolve customer concerns (i.e. freight costs, warranty guidelines, pricing, return orders, shipment delays and product concerns)
Efficiently maintain ID verification process for restricted items
Any other tasks reasonably assigned by management to help support the sales team, including but not limited to shipping/receiving.

Qualifications

College or university education is preferred, with a focus on Business Administration or a related field.
Bilingual French spoken and written, as you will be dealing with our key customers in Quebec.
2–5 years of experience in customer service, office administration, junior account management, supply chain, or a related field.
Intermediate to advanced user of Microsoft Office Suite, including Outlook, Word, Excel, and related applications.
Exposure to or experience using NetSuite is considered an asset.
Understanding of supply chain processes, including order flow, inventory, shipping, receiving, and customer fulfillment.
Ability to triage customer needs, prioritize tasks, and make sound decisions independently.
Empathetic, professional, and customer-focused approach when supporting customers and internal teams.
Strong communication skills in English, both written and verbal, with excellent attention to detail.
Fluency in French, written and verbal, is considered an asset but is not required.
Candidates may be asked to complete a criminal background and credit check before starting in the position

Role Details

This is an onsite role based at our new Mississauga location.
Hours are Monday to Friday, 8:30 a.m. to 5:00 p.m.
Salary range is $52,000 to $55,000, depending on experience.

Only candidates selected for interviews will be contacted.

Qualified, interested candidates should submit their resume by email:

E-mail: resumes@uniformworks.ca

EOE/Disability/Veterans

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More about this job

Responsibilities

Assist walk-in customers and provide phone and email support, including product recommendations, order placement, order updates, and basic invoice, credit, and return requests. Maintain accurate order records, resolve customer concerns and order errors, verify eligibility for restricted items, and support sales and shipping/receiving activities.

Requirements

The role seeks 2–5 years of experience in customer service, office administration, junior account management, supply chain, or a related field, with a college or university education in business administration or a related area preferred. Candidates should have strong English communication and organizational skills, intermediate-to-advanced Microsoft Office ability, supply chain knowledge, and French fluency for Quebec customers.

Skills

Customer Service
Order Management
Account Management
Supply Chain
Written And Verbal Communication
French Fluency
Problem-Solving
Multitasking
Microsoft Office
NetSuite
Inventory Management
Shipping And Receiving
Sales Support
Attention To Detail
Customer Issue Resolution

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
French
Business Administration
Order Management
Supply Chain
Inventory
Shipping
Receiving
Customer Fulfillment
Microsoft Office
Outlook
Word
Excel
NetSuite
Account Management
Purchase Orders
Order Tracking
Returns
Credit Requests
Warranty Guidelines
Product Recommendations
Add-On Sales
ID Verification
Public Safety
Uniforms
Footwear
Showroom Sales

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