Find work in Canada.

443,523 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Project Coordinator I (Housing Review Branch)
City of Vancouver
Vancouver, BC
Time and project management skills to meet deadlines and manage a large volume of work in a flexible manner, with changing priorities, often under pressure.
Added 2 hours ago
S
Administrative Secretary, OBGYN Infrastructure - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting directly on a day to day basis to the Administrative Coordinator, Department of Obstetrics & Gynaecology and Division of Maternal Fetal Medicine, the administrative secretary is…
Added 2 hours ago
K
Schedule Coordinator
Konecranes
Winnipeg, MB
- Full-time
As part of the Service Operations, you will be assisting with the service delivery in your assigned territory. You will be responsible for the service requests flow through our management…
Added 3 hours ago
COORDINATOR CONTRACT ADMINISTRATION
City of Toronto
Toronto, ON
NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 3 hours ago
UO
Research Ethics Advisor
University of Waterloo
Waterloo, ON
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…
Added 3 hours ago
UO
Undergraduate Recruitment Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…
Added 3 hours ago
UO
Special Events Coordinator
University of Waterloo
Waterloo, ON · Student Life Centre
- Full-time
…workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every…
Added 3 hours ago
CP
HSSE Advisor
Canada Pump and Power
Fort Saskatchewan, AB
- Full-time
Travelling HSSE Coordinator – Industrial & Marine Operations (NCSO)
Added 4 hours ago
WS
Paint Support (Afternoon Shift)
Waterplay Solutions Corp
Kelowna, BC
- $25 to $27 CAD / hour
You're a mechanically minded problem-solver with excellent communication skills and a knack for staying organized. Time management is your superpower, and you're always focused on driving…
Added 5 hours ago
MS
Donations & Clothing Store Coordinator (Full -time, Permanent)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity,…
Added 5 hours ago
TN
Coordinator, Conservation Biology
The Nature Conservancy of Canada
Fredericton, NB
- $67,863 to $76,342 CAD / year
- Full-time
- Contract
…today. The Nature Conservancy of Canada (NCC) is looking for a Coordinator, Conservation Biology to join a team committed to protecting our most important natural areas and the plants and…
Added 5 hours ago
SM
Marketing Coordinator - Halifax, NS
Stewart McKelvey
Halifax, NS
- Full-time
We are currently seeking a Marketing Coordinator to join our team based in our Halifax, Nova Scotia office.
Added 6 hours ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
We are seeking a motivated, technically minded Operations Coordinator to support our West Kootenay operations, including our Genelle Metal Recycling Facility and regional industrial project…
Added 6 hours ago
SN
Senior Event Coordinator, Special Projects
Squamish Nation
BC
- $57,990 to $81,186 CAD / year
- Full-time
PERMANENT FULL-TIME POSITION ON THE NORTH SHORE - NORTH/WEST VANCOUVER
Added 6 hours ago
BF
HSE Coordinator (contract)
Bauer Foundations
Burnaby, BC
- $35 to $45 CAD / hour
- Full-time
BAUER Foundations Canada (BFCA) is seeking an experienced HSE Coordinator for a project-based contract position. This contract will likely last 8 months and has the potential to extend…
Added 7 hours ago
NS
Spine Assessment Rehab Coordinator, Rehabilitation & Supportive Care
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Central Zone Spine Assessment Clinic, the Spine Assessment Clinic Coordinator is responsible for the development, implementation, monitoring,…
Added 7 hours ago
UO
Alternative Format Text Lead Production Assistant
University of Victoria
Victoria, BC
- Full-time
Working as part of a team and reporting to the Coordinator of the Alternative Format Text Program, the AFTP Lead Production Assistant plays a central role in the effective day-to-day…
Added 7 hours ago
Program Coordinator, Teaching Innovation and Strategic Initiatives
University of Saskatchewan
Saskatoon, SK
The Program Coordinator supports teaching and learning priorities across the University of Saskatchewan by coordinating administrative processes and leading communications activities for…
Added 8 hours ago
A
Flight Coordinator
AvPosts
Richmond, BC
- Full-time
…bring your creativity and drive to build our team. Come be a part of our success story! The Role Anderson Air is looking for a full-time on-site Flight Coordinator to join our dynamic team!…

Closed listing

Uniqlo Canada

Customer Insights Project Coordinator

Toronto, ON, Canada

$84,000 to $92,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $84,000 to $92,000 CAD / year
Job type: Full-time
Experience: Minimum of 2 years of experience in Customer Service Centers, with a strong background in analyzing customer insights and customer experience.
Posting language: English
Posted: Oct 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Job Title: Customer Insights Project Coordinator

Location: Toronto, ON

https://www.uniqlo.com/ca/en/ 

https://www.fastretailing.com/employment/en/ 

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price.

Position Overview:

The Customer Insights Project Coordinator plays a pivotal role in championing the customer perspective across all platforms and communication channels, driving continuous enhancements to our products and services. This dynamic position requires proactively collecting, analyzing, and interpreting customer feedback using advanced internal tracking systems. By identifying key trends and opportunities from both customer and staff input, the Coordinator produces impactful reports that inform strategic improvement initiatives and spearheads innovative approaches to increase customer engagement and feedback.

Key Responsibilities:

Customer Insights Analysis: Systematically collect and analyze customer interaction data to uncover trends, pinpoint opportunities, and identify ways to elevate the overall customer experience.

Reporting & Strategic Recommendations: Develop comprehensive reports on customer service performance, delivering actionable insights and recommendations that empower management to make informed, data-driven decisions.

Cross-Functional Collaboration: Partner with departments such as Logistics, Loss Prevention, and E-commerce to co-create and implement strategies that optimize customer-facing processes and outcomes.

Staff Training & Development: Assess training requirements and design targeted development programs to enhance the skills and effectiveness of customer service teams.

Continuous Improvement & KPI Monitoring: Track key performance indicators (KPIs), recommend and implement process improvements, and drive initiatives that boost service quality, operational efficiency, and customer satisfaction.

Complaint Reduction: Proactively address and minimize customer complaints and friction points across all retail locations and online channels, ensuring a seamless shopping experience.

Industry Research & Best Practices: Stay abreast of emerging trends and best practices in customer experience management to maintain a competitive edge and align strategies with evolving customer expectations.

What You Bring

Bachelor’s degree in Business, Communications, Mathematics, or a related field.
Minimum of 2 years of experience in Customer Service Centers, with a strong background in analyzing customer insights and customer experience.
Demonstrated ability to conduct market research and business analysis, with a keen awareness of the drivers of a successful customer journey.
Proven experience analyzing customer data to identify trends, detect fraud, and generate actionable insights.
Deep passion for our brand and a solid understanding of retail and consumer purchasing behaviors.
Strong aptitude for quickly learning and internalizing product and service knowledge to better serve customers.
Exceptional communication skills, adept at leading with clarity and responsibility.
Unwavering commitment to outstanding customer service, with a focus on quality and continuous improvement.
Ability to confidently deliver constructive feedback and coaching to staff, fostering rapid and effective implementation of improvements.
Excellent organizational skills, capable of prioritizing tasks and meeting tight deadlines without compromising attention to detail.
Proven multitasking ability, managing multiple projects seamlessly across different business functions.
Confident in presenting customer insights, findings, and recommendations to senior leadership.
Results-oriented with a strong sense of accountability, adept at tracking progress and pivoting strategies to achieve objectives.
Analytical, problem-solving, and solution-focused mindset, consistently seeking opportunities to add value.
Advanced computer literacy in Microsoft Office and Google Workspace, particularly Google Sheets, with a demonstrated ability to quickly learn new digital tools.
Superior numeracy, accuracy, and attention to detail, coupled with strong grammar and spelling skills.

What We Offer:

Competitive salary, performance bonus, and comprehensive benefits package.
High-visibility role with collaboration across global and regional executive teams.
Career growth in a company that values ambition, innovation, integrity, and performance.
A results-driven, entrepreneurial culture where your decisions drive real business impact.
Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization. This is a fixed-term, 1-year contract role. The successful candidate must be available to work full-time, Monday to Friday, for the duration of the contract.

Annual Salary: $84,000 – $92,000 CAD

The salary range is based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills and expertise, and the position location.

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.

About employer

More about this job

Responsibilities

The Customer Insights Project Coordinator collects and analyzes customer feedback to identify trends and improve the overall customer experience. They also collaborate with cross-functional teams to implement strategic improvements and develop training programs for service staff.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 2 years of experience in customer service centers. Strong analytical skills, proficiency in Microsoft Office and Google Workspace, and the ability to present insights to leadership are required.

Skills

Customer insights analysis
Data analysis
Market research
Business analysis
Reporting
Strategic recommendations
Cross-functional collaboration
Staff training
KPI monitoring
Process improvement
Complaint reduction
Microsoft Office
Google Workspace
Google Sheets
Communication skills
Problem-solving

Benefits

Competitive salary
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

Customer Insights
Project Coordinator
Retail
Data Analysis
Customer Experience
Market Research
Business Analysis
KPI
Process Improvement
Logistics
E-commerce
Loss Prevention
Reporting
Strategic Planning
Microsoft Office
Google Workspace
Google Sheets
Customer Service
Trend Analysis
Fraud Detection
Staff Development
Consumer Behavior
Data-driven
Project Management
Multitasking
Analytical Skills
Problem-solving
Communication
Accountability
Retail Operations

Report this job